MGT 420 TOPIC 1 QUIZ COMPREHENSIVE
REVIEW 2026 FULL QUESTIONS AND
VERIFIED ANSWERS
◉ Jackson is a successful low-level manager and by nature he is a
lifelong learner. What should he study if he hopes to enter middle-
management? Answer: critical thinking
◉ An employee concerned about how an organization is being run could
appeal to the board of directors. Which responsibility does the board of
directors have? Answer: governance
◉ Which of the following statements is true of the experiential learning
cycle? Answer: Learners have the most responsibility
◉ Propose an explanation as to why volunteers remain committed to
organizations, even without pay? Answer: Volunteers likely experience
self-actualization and the need for self-fulfillment is satisfied.
◉ As a part of Will's job at a foundation, he is expected to build a broad
portfolio of social capital. Which strategy would best serve Will in this
goal? Answer: networking with customers, suppliers, and community
representatives
◉ The owners of a small restaurant chain currently hire trained and
skilled short-order cooks to prepare food. Eventually, they want to be
, able to hire unskilled workers to prepare the food. What would you
recommend as the most effective approach? Answer: scientific
management
◉ Neena has excellent technical and conceptual skills, but the human
resources director at her company predicts that she won't make a good
manager. Why might this be? Answer: She has very low levels of
emotional intelligence
◉ Luciana spent a great deal of time interviewing and checking
references for her most recent hire. She was assured in her decision,
defending him when others had their doubts. Recently, a fellow
employee approached Luciana with evidence of the new hire's thieving
ways. Admitting her mistake, Luciana fired the new employee. Which of
the following attributes of critical thinking is BEST exemplified in
Luciana's situation? Answer: Intellectual humility
◉ In a bureaucratic organization, which of the following would be the
strongest combination of characteristics incorporating a mechanistic
structure? Answer: Centralized, specialized, formal, and predictable.
◉ The concept of globalization indicates that resource flows, product
markets, and business competition are Answer: interdependent
◉ The practice of treating minority members unfairly and denying them
full membership in an organization is known as prejudice. Answer: False
REVIEW 2026 FULL QUESTIONS AND
VERIFIED ANSWERS
◉ Jackson is a successful low-level manager and by nature he is a
lifelong learner. What should he study if he hopes to enter middle-
management? Answer: critical thinking
◉ An employee concerned about how an organization is being run could
appeal to the board of directors. Which responsibility does the board of
directors have? Answer: governance
◉ Which of the following statements is true of the experiential learning
cycle? Answer: Learners have the most responsibility
◉ Propose an explanation as to why volunteers remain committed to
organizations, even without pay? Answer: Volunteers likely experience
self-actualization and the need for self-fulfillment is satisfied.
◉ As a part of Will's job at a foundation, he is expected to build a broad
portfolio of social capital. Which strategy would best serve Will in this
goal? Answer: networking with customers, suppliers, and community
representatives
◉ The owners of a small restaurant chain currently hire trained and
skilled short-order cooks to prepare food. Eventually, they want to be
, able to hire unskilled workers to prepare the food. What would you
recommend as the most effective approach? Answer: scientific
management
◉ Neena has excellent technical and conceptual skills, but the human
resources director at her company predicts that she won't make a good
manager. Why might this be? Answer: She has very low levels of
emotional intelligence
◉ Luciana spent a great deal of time interviewing and checking
references for her most recent hire. She was assured in her decision,
defending him when others had their doubts. Recently, a fellow
employee approached Luciana with evidence of the new hire's thieving
ways. Admitting her mistake, Luciana fired the new employee. Which of
the following attributes of critical thinking is BEST exemplified in
Luciana's situation? Answer: Intellectual humility
◉ In a bureaucratic organization, which of the following would be the
strongest combination of characteristics incorporating a mechanistic
structure? Answer: Centralized, specialized, formal, and predictable.
◉ The concept of globalization indicates that resource flows, product
markets, and business competition are Answer: interdependent
◉ The practice of treating minority members unfairly and denying them
full membership in an organization is known as prejudice. Answer: False
