Questions, Verified Answer Key, and Study
Guide for (Latest 2026 Edition)
Liquid nitrogen should always be stored in a sealed leak-proof container.
a. True
b. False -Correct Answer ✔-b. False
The ability to maintain a good rapport with upper management and outside agencies
represents what type of skill?
a. Technical skills
b. People skills
c. Conceptual skills
d. Communication skills -Correct Answer ✔-b. People skills
The ability to clearly relate the facility's goals to the staff is an example of:
a. people skills.
b. communication skills.
c. conceptual skills.
d. technical skills. -Correct Answer ✔-b. communication skills.
The ability to plan steps for achieving long-range goals is an example of what kind of
managerial skills?
a. People skills
b. Technical skills
c. Conceptual skills
d. Communication skills -Correct Answer ✔-c. Conceptual skills
Who usually establishes most of the unit's goals?
a. Upper-level management
b. Animal facility manager
c. Animal facility staff
d. The Human Resources department -Correct Answer ✔-a. Upper-level management
LATGs can make a significant contribution to the development of the unit's goals
because of their:
a. knowledge of staff strengths.
b. ability to assess caging and equipment needs.
c. knowledge of the physical plant.
d. All of the above -Correct Answer ✔-d. All of the above
Which of the following is a step involved in goal-setting?
a. Monitoring worker productivity in goal-related tasks
,b. Tracking the expenses related to the goal
c. Deciding what resources are needed to reach the goal
d. All of the above -Correct Answer ✔-c. Deciding what resources are needed to reach
the goal
Once a goal has been established for the unit, which of the following issues should the
manager first consider?
a. Reporting task results to upper management
b. How to divide the work in job-specific tasks
c. Assessing organizational perceptions of the goals
d. Vacation schedules -Correct Answer ✔-b. How to divide the work in job-specific tasks
Developing a reporting structure can be classified as what kind of activity?
a. Organizing
b. Disciplining
c. Staffing
d. Motivating -Correct Answer ✔-a. Organizing
What is the recommended order of steps in hiring staff?
a. Recruiting, interviewing, developing a job description, hiring
b. Recruiting, developing a job description, interviewing, hiring
c. Developing a job description, recruiting, interviewing, hiring
d. Recruiting, interviewing, hiring, developing a job description. -Correct Answer ✔-c.
Developing a job description, recruiting, interviewing, hiring
The person making hiring decisions should be familiar with which of the following laws
and regulations that have an impact on employment practices?
a. Civil Rights Act
b. Animal Welfare Act
c. OSHA regulations
d. Good Laboratory Practices -Correct Answer ✔-a. Civil Rights Act
One principle of good hiring practices is that a candidate who meets the minimum
requirements for the job is a better choice than a candidate who is overqualified.
a. True
b. False -Correct Answer ✔-b. False
Which of the following issues represents a good people management practice?
a. Make sure all salaries are competitive to those of other nearby institutions.
b. Balance the needs of the employees with the needs of the institution.
c. Give your staff a sense of "ownership" by letting them decide which tasks need to be
done and when.
d. All of the above -Correct Answer ✔-b. Balance the needs of the employees with the
needs of the institution.
,In which level of Maslow's hierarchy of needs would you place providing a retirement
plan to the staff?
a. Physiological needs
b. Safety needs
c. Aesthetic needs
d. Self-actualization -Correct Answer ✔-b. Safety needs
According to Maslow's hierarchy of needs, giving an employee a promotion would help
satisfy which of the following needs?
a. Belonging and social needs
b. Physiological needs
c. Esteem needs
d. Transcendence -Correct Answer ✔-c. Esteem needs
According to Maslow, building up team spirit by organizing an employee athletic
program can help meet which of the following needs?
a. Physiological needs
b. Belonging and social needs
c. Esteem needs
d. Transcendence -Correct Answer ✔-b. Belonging and social needs
What best describes the "mirror principle?"
a. Your employees will generally react toward you the way you act toward them.
b. You should expect your employees to be willing to do what you are willing to do.
c. Preconceived notions about an employee usually turn out to be wrong.
d. You should try to get to know your employees in order to understand their needs -
Correct Answer ✔-a. Your employees will generally react toward you the way you act
toward them.
For an employee to learn to do a new task, the supervisor should:
a. do the task several times before letting the employee do it.
b. explain the task at least three times to the employee.
c. ask the employee to develop the SOP while learning the task.
d. give the employee the SOP and let him practice on his/her own -Correct Answer ✔-b.
explain the task at least three times to the employee.
Which of the following statements represents the type of comment the supervisor
should use in commenting on a completed task?
a. "Not bad, but you could do better next time with this other disinfectant."
b. "O.K., but you used a wrong disinfectant."
c. "You did a good job cleaning. Next time use the other disinfectant."
d. "Please use the right disinfectant next time, or I'll have to discipline you." -Correct
Answer ✔-c. "You did a good job cleaning. Next time use the other disinfectant."
When interpersonal conflicts occur, what should the supervisor's approach should be?
a. Refuse to get involved.
, b. Transfer one of the employees involved so there will be no further contact between
the parties involved.
c. Discuss the situation in general terms within a staff meeting, avoiding specifics.
d. Have each employee write out their grievances and meet with them to discuss. -
Correct Answer ✔-d. Have each employee write out their grievances and meet with
them to discuss.
What are the three types of feedback that are recommended for employee performance
evaluations?
a. Technical, conceptual, and administrative
b. Monthly, semi-annually, and annually
c. Ongoing, periodic, and annual
d. Individual, group, and institutional -Correct Answer ✔-c. Ongoing, periodic, and
annual
What statement best applies to ongoing evaluations?
a. They should be limited to positive feedback.
b. They are conducted during staff meetings.
c. They should focus mainly on future goals.
d. They should focus on the work performed rather than the person. -Correct Answer ✔-
d. They should focus on the work performed rather than the person.
What is the best time to provide feedback to your staff on work performance?
a. During informal evaluations
b. During periodic performance appraisals
c. During the annual appraisal
d. All of the above -Correct Answer ✔-d. All of the above
Which of the following reasons would be sufficient to warrant terminating an employee?
a. Co-workers have complained about the employee.
b. The employee has a negative attitude toward those who don't share his/her political
opinions.
c. An investigation produced evidence of negligence of duties.
d. The employee has complained to upper management about the actions of other
employees. -Correct Answer ✔-c. An investigation produced evidence of negligence of
duties.
Planning your work by prioritizing your activity into levels of high, medium, and low is a
function of what management tool?
a. Material management
b. Personnel management
c. Time management
d. Expense management -Correct Answer ✔-c. Time management
To properly prioritize tasks and assign work, which of the following must be considered?
a. Physical limitations of the staff and facility