ENVOY FINAL EXAM QUESTIONS
WITH VERIFIED ANSWERS
\.Prior to closing the 1L door on the ERJ - 175 , you must ensure all overhead bins
are closed, galley and closets are secured. - ANSWERS✔-True
\.The customer in 4A has a seatbelt extender which she took from her briefcase.
She explained that she uses it on every flight and never has a problem. What
should the FA tell her? - ANSWERS✔-I'm sorry. Only the seatbelt extenders
approved by the FAA may be used on this Aircraft.
\.You have been assigned a trip with a 0900 departure. When should you sign in
for your flight? - ANSWERS✔-800
\.Stand By FA's have been asked to preboard the customers because the working
FA's incoming flight has been delayed. Where do the Standby FA's stow their
Luggage? - ANSWERS✔-In the designated area on the assignment Chart
\.In addition to the number of customers (adults and children) in each zone, what
information must be given to the captain when doing the weight and balance? -
ANSWERS✔-Number of floor seated service and celebrity animals, total number
of infants
, \.There is an extended tarmac delay. When must the FA's coordinate with the
captain to begin serving water and snacks to customers? - ANSWERS✔-
Approximately One Hour and Thirty-Five Minutes
\.When does a FA take their jump seat for takeoff? - ANSWERS✔-After the Taxi Out
PA, compliance check and all safety- related duties are completed.
\.Who is considered an infant or a lap child? - ANSWERS✔-Ages 2 days old to
under 2 years
\.The captain notifies you and the customers to be seated due to turbulence.
When may you get out of your seat? - ANSWERS✔-When the Flight Crew tells you
it is ok.
\.What completed form is required for an unaccompanied minor? - ANSWERS✔-
T502 Form
\.When is an inflight service required? - ANSWERS✔-On all flights unless the
length of the flight or weather conditions make a service unsafe.
\.How does the company communicate information that supersedes the IPM? -
ANSWERS✔-HI6
\.What area does "Part 382" cover? - ANSWERS✔-Airlines cannot discriminate
against customers with disabling conditions
WITH VERIFIED ANSWERS
\.Prior to closing the 1L door on the ERJ - 175 , you must ensure all overhead bins
are closed, galley and closets are secured. - ANSWERS✔-True
\.The customer in 4A has a seatbelt extender which she took from her briefcase.
She explained that she uses it on every flight and never has a problem. What
should the FA tell her? - ANSWERS✔-I'm sorry. Only the seatbelt extenders
approved by the FAA may be used on this Aircraft.
\.You have been assigned a trip with a 0900 departure. When should you sign in
for your flight? - ANSWERS✔-800
\.Stand By FA's have been asked to preboard the customers because the working
FA's incoming flight has been delayed. Where do the Standby FA's stow their
Luggage? - ANSWERS✔-In the designated area on the assignment Chart
\.In addition to the number of customers (adults and children) in each zone, what
information must be given to the captain when doing the weight and balance? -
ANSWERS✔-Number of floor seated service and celebrity animals, total number
of infants
, \.There is an extended tarmac delay. When must the FA's coordinate with the
captain to begin serving water and snacks to customers? - ANSWERS✔-
Approximately One Hour and Thirty-Five Minutes
\.When does a FA take their jump seat for takeoff? - ANSWERS✔-After the Taxi Out
PA, compliance check and all safety- related duties are completed.
\.Who is considered an infant or a lap child? - ANSWERS✔-Ages 2 days old to
under 2 years
\.The captain notifies you and the customers to be seated due to turbulence.
When may you get out of your seat? - ANSWERS✔-When the Flight Crew tells you
it is ok.
\.What completed form is required for an unaccompanied minor? - ANSWERS✔-
T502 Form
\.When is an inflight service required? - ANSWERS✔-On all flights unless the
length of the flight or weather conditions make a service unsafe.
\.How does the company communicate information that supersedes the IPM? -
ANSWERS✔-HI6
\.What area does "Part 382" cover? - ANSWERS✔-Airlines cannot discriminate
against customers with disabling conditions
