SEVI EXAM 2 QUESTIONS AND CORRECT ANSWERS
Management c- cCORRECT cANS✔✔The cprocess cof ccoordinating cresources cto cachieve cthe cgoals cof can corganization
Material cResources c- cCORRECT cANS✔✔the ctangible, cphysical cresources can corganization cuses
Financial cResources c- cCORRECT cANS✔✔the cfunds can corganization cuses cto cmeet cits cobligations cto cinvestors cand ccreditors
Informational cResources c- cCORRECT cANS✔✔the cinformation cgathered cabout ccompetitors cand cchanges cto cthe cindustry
Resource-based cView c(RBV) c- cCORRECT cANS✔✔resources cthat care cvaluable, crare, cinimitable, cand cnon-substitutable clead
cto clong-term csuccess c(Jay cBarney)
Planning c- cCORRECT cANS✔✔establishing corganizational cgoals cand cdeciding chow cto caccomplish cthem
Mission c- cCORRECT cANS✔✔a cstatement cof cthe cbasic cpurpose cthat cmakes can corganization cdifferent cfrom cothers
Strategic cPlanning cProcess c- cCORRECT cANS✔✔the cestablishment cof can corganization's cmajor cgoals cand cobjectives cand cthe
callocation cof cresources cto cachieve cthem
Goal c- cCORRECT cANS✔✔an cend cresult cthat can corganization cis cexpected cto cachieve cover ca cone- cto cten-year cperiod
Objective c- cCORRECT cANS✔✔a cspecific cstatement cdetailing cwhat can corganization cintends cto caccomplish cover ca cshorter
cperiod cof ctime
SWOT cAnalysis c- cCORRECT cANS✔✔the cidentification cand cevaluation cof ca cfirm's cstrengths, cweaknesses, copportunities, cand
cthreats
Core cCompetencies c- cCORRECT cANS✔✔approaches cand cprocesses cthat ca ccompany cperforms cwell cthat cmay cgive cit can
cadvantage cover cits ccompetitors
Strategic cPlan c- cCORRECT cANS✔✔an corganization's cbroadest cplan, cdeveloped cas ca cguide cfor cmajor cpolicy csetting cand
cdecision cmaking
Tactical cPlan c- cCORRECT cANS✔✔a csmaller-scale cplan cdeveloped cto cimplement ca cstrategy
Operational cPlan c- cCORRECT cANS✔✔a ctype cof cplan cdesigned cto cimplement ctactical cplans
Top cManager c- cCORRECT cANS✔✔an cupper-level cexecutive cwho cguides cand ccontrols cthe coverall cfortunes cof can
corganization c- cdetermines cstrategy cand cmission
Middle cManager c- cCORRECT cANS✔✔a cmanager cwho cimplements cthe cstrategy cand cmajor cpolicies cdeveloped cby ctop
cmanagement c- cdevelops ctactical cand coperational cplans
First-line cManager c- cCORRECT cANS✔✔a cmanager cwho ccoordinates cand csupervises cthe cactivities cof coperating cemployees c-
csolves cday cto cday cproblems
Autocratic cLeadership c- cCORRECT cANS✔✔Task-oriented cstyle; cworkers care ctold cwhat cto cdo cand chow cto cdo cit, cthey chave
cno csay cin cthe cdecision cmaking cprocess
Participative cLeadership c- cCORRECT cANS✔✔a cleadership cstyle cin cwhich cthe cleader cconsults cemployees cfor ctheir
csuggestions cand cinput cbefore cmaking cdecisions
Laissez-faire cLeadership c- cCORRECT cANS✔✔a chands coff cleadership cstyle cthat cprovides cdirection, ctools, cand cresources cto
cemployees cwhile cdelegating cresponsibility cand cdecision-making cauthority cto cthem
Transformational cLeadership c- cCORRECT cANS✔✔Leadership cstyle cthat cfocuses con ctransforming corganization's cand
cindustries cby cchallenging cthe cstatus cquo cwith cnew cideas
Transactional cLeadership c- cCORRECT cANS✔✔leadership cstyle cthat cuses crewards cand cpunishments cto cmotivate
csubordinates; cleaders ctend cto cfocus con cchain cof ccommand, cproductivity, cand cefficiency
Charismatic cLeadership c- cCORRECT cANS✔✔personally cdependent cleadership cstyle; cdue cto ctheir cown cinnate ccharm cand
cpersonality, cleaders cinfluence, cinspire, cand cmotivate cemployees
Organization cChart c- cCORRECT cANS✔✔a cdiagram cthat crepresents cthe cpositions cand crelationships cwithin can corganization
, Chain cof cCommand c- cCORRECT cANS✔✔the cline cof cauthority cthat cextends cfrom cthe chighest cto cthe clowest clevels cof can
corganization
Job cDesign c- cCORRECT cANS✔✔structuring cthe ctasks cand cactivities crequired cto caccomplish ca cfirm's cobjectives cinto cspecific
cjobs cso cas cto cfoster cproductivity cand cemployee csatisfaction
Job cSpecification c- cCORRECT cANS✔✔a clist cof cthe cqualification crequired cto cperform ca cparticular cjob c(knowledge, cskill,
cexperience)
Job cRotation c- cCORRECT cANS✔✔the csystematic cshifting cof cemployees cfrom cone cjobs cto canother
Departmentalization c- cCORRECT cANS✔✔the cprocess cof cgrouping cjobs cinto cmanageable cunits
Departmentalization cby cFunction c- cCORRECT cANS✔✔grouping cjobs cthat crelate cto cthe csame corganizational cactivity
Departmentalization cby cProduct c- cCORRECT cANS✔✔grouping cactivities crelated cto ca cparticular cproduct cor cservice
Departmentalization cby cLocation c- cCORRECT cANS✔✔grouping cactivities caccording cto cthe cdefined cgeographic carea cin cwhich
cthey care cperformed
Departmentalization cby cCustomer c- cCORRECT cANS✔✔grouping cactivities caccording cto cthe cneeds cof cvarious ccustomer
cpopulations
Delegation c- cCORRECT cANS✔✔assigning cpart cof ca cmanager's cwork cand cpower cto cother cworkers
Centralized cOrganization c- cCORRECT cANS✔✔an corganization cthat csystematically cworks cto cconcentrate cauthority cat cthe
cupper clevels cof cthe corganization
Decentralized cOrganization c- cCORRECT cANS✔✔an corganization cin cwhich cmanagement cconsciously cattempts cto cspread
cauthority cwidely cacross cvarious corganization clevels
Span cof cManagement c- cCORRECT cANS✔✔the cnumber cof cworkers cwho creport cdirectly cto cone canother
Organization cHeight c- cCORRECT cANS✔✔the cnumber cof clayers, cor clevels, cof cmanagement cin ca cfirm
Flat cOrganization c- cCORRECT cANS✔✔if cthe cspan con cmanagement cis cwide, cfewer clevels care cneeded
Tall cOrganization c- cCORRECT cANS✔✔if cthe cspan cof cmanagement cis cnarrow, cmore clevels care cneeded
Line cStructure c- cCORRECT cANS✔✔an corganization cstructure cin cwhich cthe cchain cof ccommand cgoes cdirectly cfrom cperson cto
cperson cthroughout cthe corganization
Line-and-Staff cStructure c- cCORRECT cANS✔✔an corganizational cstructure cthat cutilizes cthe cchain cof ccommand cfrom ca cline
cstructure cin ccombination cwith cthe cassistance cof cstaff cmanagers
Staff cManagers c- cCORRECT cANS✔✔managers cwho cprovide csupport, cadvice, cand cexpertise cto cline cmanagers
Line cManagers c- cCORRECT cANS✔✔has cline cauthority: cthe cability cto cmake cdecisions cand cissue cdirectives crelating cto cthe
corganization's cgoals
Advisory cAuthority c- cCORRECT cANS✔✔the cexpectation cthe cline cmanagers cwill cconsult cthe cappropriate cstaff cmanager cwhen
cmaking cdecisions
Functional cAuthority c- cCORRECT cANS✔✔the cauthority cof cstaff cmanagers cto cmake cdecisions cand cissue cdirectives cabout
ctheir careas cof cexpertise
Matrix cStructure c- cCORRECT cANS✔✔an corganizational cstructure cthat ccombines cvertical cand chorizontal clines cof cauthority,
cusually cby csupervising cproduct cdepartmentalization con ca cfunctionally cdepartmentalized corganization
Cross-functional cTeam c- cCORRECT cANS✔✔a cteam cof cindividuals cwith cvarying cspecialties, cexpertise, cand cskills cwho care
cbrought ctogether cto cachieve ca ccommon ctask
Ad choc cCommittee c- cCORRECT cANS✔✔a ccommittee ccreated cfor ca cspecific cshort-term cpurpose c(employee cbenefits cplan)
Standing cCommittee c- cCORRECT cANS✔✔a crelatively cpermanent ccommittee ccharged cwith cperforming csome crecurring ctask
c(budget creview)
Task cForce c- cCORRECT cANS✔✔a ccommittee cestablished cto cinvestigate ca cmajor cproblem cor cpending cdecision c(pros cand
ccons cof cmerger)
Operations cManagement c- cCORRECT cANS✔✔all cof cthe cactivities crequired cto cproduce cgoods cand cservices
Research cand cDevelopment c(R&D) c- cCORRECT cANS✔✔a cset cof cactivities cintended cto cidentify cnew cideas cthat chave cthe
cpotential cto cresult cin cnew cgoods cand cservies
Management c- cCORRECT cANS✔✔The cprocess cof ccoordinating cresources cto cachieve cthe cgoals cof can corganization
Material cResources c- cCORRECT cANS✔✔the ctangible, cphysical cresources can corganization cuses
Financial cResources c- cCORRECT cANS✔✔the cfunds can corganization cuses cto cmeet cits cobligations cto cinvestors cand ccreditors
Informational cResources c- cCORRECT cANS✔✔the cinformation cgathered cabout ccompetitors cand cchanges cto cthe cindustry
Resource-based cView c(RBV) c- cCORRECT cANS✔✔resources cthat care cvaluable, crare, cinimitable, cand cnon-substitutable clead
cto clong-term csuccess c(Jay cBarney)
Planning c- cCORRECT cANS✔✔establishing corganizational cgoals cand cdeciding chow cto caccomplish cthem
Mission c- cCORRECT cANS✔✔a cstatement cof cthe cbasic cpurpose cthat cmakes can corganization cdifferent cfrom cothers
Strategic cPlanning cProcess c- cCORRECT cANS✔✔the cestablishment cof can corganization's cmajor cgoals cand cobjectives cand cthe
callocation cof cresources cto cachieve cthem
Goal c- cCORRECT cANS✔✔an cend cresult cthat can corganization cis cexpected cto cachieve cover ca cone- cto cten-year cperiod
Objective c- cCORRECT cANS✔✔a cspecific cstatement cdetailing cwhat can corganization cintends cto caccomplish cover ca cshorter
cperiod cof ctime
SWOT cAnalysis c- cCORRECT cANS✔✔the cidentification cand cevaluation cof ca cfirm's cstrengths, cweaknesses, copportunities, cand
cthreats
Core cCompetencies c- cCORRECT cANS✔✔approaches cand cprocesses cthat ca ccompany cperforms cwell cthat cmay cgive cit can
cadvantage cover cits ccompetitors
Strategic cPlan c- cCORRECT cANS✔✔an corganization's cbroadest cplan, cdeveloped cas ca cguide cfor cmajor cpolicy csetting cand
cdecision cmaking
Tactical cPlan c- cCORRECT cANS✔✔a csmaller-scale cplan cdeveloped cto cimplement ca cstrategy
Operational cPlan c- cCORRECT cANS✔✔a ctype cof cplan cdesigned cto cimplement ctactical cplans
Top cManager c- cCORRECT cANS✔✔an cupper-level cexecutive cwho cguides cand ccontrols cthe coverall cfortunes cof can
corganization c- cdetermines cstrategy cand cmission
Middle cManager c- cCORRECT cANS✔✔a cmanager cwho cimplements cthe cstrategy cand cmajor cpolicies cdeveloped cby ctop
cmanagement c- cdevelops ctactical cand coperational cplans
First-line cManager c- cCORRECT cANS✔✔a cmanager cwho ccoordinates cand csupervises cthe cactivities cof coperating cemployees c-
csolves cday cto cday cproblems
Autocratic cLeadership c- cCORRECT cANS✔✔Task-oriented cstyle; cworkers care ctold cwhat cto cdo cand chow cto cdo cit, cthey chave
cno csay cin cthe cdecision cmaking cprocess
Participative cLeadership c- cCORRECT cANS✔✔a cleadership cstyle cin cwhich cthe cleader cconsults cemployees cfor ctheir
csuggestions cand cinput cbefore cmaking cdecisions
Laissez-faire cLeadership c- cCORRECT cANS✔✔a chands coff cleadership cstyle cthat cprovides cdirection, ctools, cand cresources cto
cemployees cwhile cdelegating cresponsibility cand cdecision-making cauthority cto cthem
Transformational cLeadership c- cCORRECT cANS✔✔Leadership cstyle cthat cfocuses con ctransforming corganization's cand
cindustries cby cchallenging cthe cstatus cquo cwith cnew cideas
Transactional cLeadership c- cCORRECT cANS✔✔leadership cstyle cthat cuses crewards cand cpunishments cto cmotivate
csubordinates; cleaders ctend cto cfocus con cchain cof ccommand, cproductivity, cand cefficiency
Charismatic cLeadership c- cCORRECT cANS✔✔personally cdependent cleadership cstyle; cdue cto ctheir cown cinnate ccharm cand
cpersonality, cleaders cinfluence, cinspire, cand cmotivate cemployees
Organization cChart c- cCORRECT cANS✔✔a cdiagram cthat crepresents cthe cpositions cand crelationships cwithin can corganization
, Chain cof cCommand c- cCORRECT cANS✔✔the cline cof cauthority cthat cextends cfrom cthe chighest cto cthe clowest clevels cof can
corganization
Job cDesign c- cCORRECT cANS✔✔structuring cthe ctasks cand cactivities crequired cto caccomplish ca cfirm's cobjectives cinto cspecific
cjobs cso cas cto cfoster cproductivity cand cemployee csatisfaction
Job cSpecification c- cCORRECT cANS✔✔a clist cof cthe cqualification crequired cto cperform ca cparticular cjob c(knowledge, cskill,
cexperience)
Job cRotation c- cCORRECT cANS✔✔the csystematic cshifting cof cemployees cfrom cone cjobs cto canother
Departmentalization c- cCORRECT cANS✔✔the cprocess cof cgrouping cjobs cinto cmanageable cunits
Departmentalization cby cFunction c- cCORRECT cANS✔✔grouping cjobs cthat crelate cto cthe csame corganizational cactivity
Departmentalization cby cProduct c- cCORRECT cANS✔✔grouping cactivities crelated cto ca cparticular cproduct cor cservice
Departmentalization cby cLocation c- cCORRECT cANS✔✔grouping cactivities caccording cto cthe cdefined cgeographic carea cin cwhich
cthey care cperformed
Departmentalization cby cCustomer c- cCORRECT cANS✔✔grouping cactivities caccording cto cthe cneeds cof cvarious ccustomer
cpopulations
Delegation c- cCORRECT cANS✔✔assigning cpart cof ca cmanager's cwork cand cpower cto cother cworkers
Centralized cOrganization c- cCORRECT cANS✔✔an corganization cthat csystematically cworks cto cconcentrate cauthority cat cthe
cupper clevels cof cthe corganization
Decentralized cOrganization c- cCORRECT cANS✔✔an corganization cin cwhich cmanagement cconsciously cattempts cto cspread
cauthority cwidely cacross cvarious corganization clevels
Span cof cManagement c- cCORRECT cANS✔✔the cnumber cof cworkers cwho creport cdirectly cto cone canother
Organization cHeight c- cCORRECT cANS✔✔the cnumber cof clayers, cor clevels, cof cmanagement cin ca cfirm
Flat cOrganization c- cCORRECT cANS✔✔if cthe cspan con cmanagement cis cwide, cfewer clevels care cneeded
Tall cOrganization c- cCORRECT cANS✔✔if cthe cspan cof cmanagement cis cnarrow, cmore clevels care cneeded
Line cStructure c- cCORRECT cANS✔✔an corganization cstructure cin cwhich cthe cchain cof ccommand cgoes cdirectly cfrom cperson cto
cperson cthroughout cthe corganization
Line-and-Staff cStructure c- cCORRECT cANS✔✔an corganizational cstructure cthat cutilizes cthe cchain cof ccommand cfrom ca cline
cstructure cin ccombination cwith cthe cassistance cof cstaff cmanagers
Staff cManagers c- cCORRECT cANS✔✔managers cwho cprovide csupport, cadvice, cand cexpertise cto cline cmanagers
Line cManagers c- cCORRECT cANS✔✔has cline cauthority: cthe cability cto cmake cdecisions cand cissue cdirectives crelating cto cthe
corganization's cgoals
Advisory cAuthority c- cCORRECT cANS✔✔the cexpectation cthe cline cmanagers cwill cconsult cthe cappropriate cstaff cmanager cwhen
cmaking cdecisions
Functional cAuthority c- cCORRECT cANS✔✔the cauthority cof cstaff cmanagers cto cmake cdecisions cand cissue cdirectives cabout
ctheir careas cof cexpertise
Matrix cStructure c- cCORRECT cANS✔✔an corganizational cstructure cthat ccombines cvertical cand chorizontal clines cof cauthority,
cusually cby csupervising cproduct cdepartmentalization con ca cfunctionally cdepartmentalized corganization
Cross-functional cTeam c- cCORRECT cANS✔✔a cteam cof cindividuals cwith cvarying cspecialties, cexpertise, cand cskills cwho care
cbrought ctogether cto cachieve ca ccommon ctask
Ad choc cCommittee c- cCORRECT cANS✔✔a ccommittee ccreated cfor ca cspecific cshort-term cpurpose c(employee cbenefits cplan)
Standing cCommittee c- cCORRECT cANS✔✔a crelatively cpermanent ccommittee ccharged cwith cperforming csome crecurring ctask
c(budget creview)
Task cForce c- cCORRECT cANS✔✔a ccommittee cestablished cto cinvestigate ca cmajor cproblem cor cpending cdecision c(pros cand
ccons cof cmerger)
Operations cManagement c- cCORRECT cANS✔✔all cof cthe cactivities crequired cto cproduce cgoods cand cservices
Research cand cDevelopment c(R&D) c- cCORRECT cANS✔✔a cset cof cactivities cintended cto cidentify cnew cideas cthat chave cthe
cpotential cto cresult cin cnew cgoods cand cservies
