VERSIONS 300 QUESTIONS AND CORRECT
VERIFIED ANSWERS WITH RATIONALES (100%
CORRECT) A+ GRADED ASSURED
20% who need an organ in the US will _____ - CORRECT ANSWER: die due to shortage in US
A dominant culture expresses the core values that ____ - CORRECT ANSWER: are shared by a
majority of the organization's members
Access and legitimacy paradigm - CORRECT ANSWER: "we accept and value differences... in
its place": used to connect to important constituent groups and markets, cultural identity is a
response at the interface between the company and its market, and progress is measured by
achieving recruitment and retention goals in boundary or visible positions.
add,unethical,unethical - CORRECT ANSWER: When you have ___all those little
_______behavior, it makes the organization _______.
anchoring bias: - CORRECT ANSWER: using early, first received information as the basis for
subsequent judgements
Any one of these elements that Fischer faced was not a huge deal but when together... -
CORRECT ANSWER: it created a huge problem
availability bias - CORRECT ANSWER: using info that is most readily at hand
Because customers, employees, and shareholders want a plethora of different things, it can cause
______ - CORRECT ANSWER: a natural conflict which can cause an ethical dilemma
,Bounded Rationality (developed by Herbert Simon) is: - CORRECT ANSWER: we make
decisions by constructing simplified models that extract the essential features from problems w/o
capturing their complexity
Bounded Rationality and Satisficing Model make decision making tough because: - CORRECT
ANSWER: -seek the first alternative that solves the problem
- the limited information-processing capability of humans makes it impossible to understand all
the information necessary to optimize
-so people seek solutions that are satisfactory and sufficient, rather than optimal
Business case for diversity at CitySide consists of - CORRECT ANSWER: -increased profits,
gain access to diverse clientele
-two tracks, one for whites and one for blacks
-approach to diversity rationalized as access the local community
-Market oriented approach to diversifying the sales division has led to the problems
Carnegie Melon did a Muffin assessment on ethical decisions- what were the results -
CORRECT ANSWER: -22% would go back and return the money
-16% would return it next time
-62% would keep the money and enjoy the muffin
changing - CORRECT ANSWER: Martha's boss _____information on her slides to change what
their research is about.
City side financial is getting none of the value of ______ - CORRECT ANSWER: diversity but
getting all the problems that come with diversity
Cityside may be statistically diverse but they are actually - CORRECT ANSWER:
SEGREGATED
,Complex interactions are - CORRECT ANSWER: different elements of a system come together
in a different way or unexpected way then they thought they would
Ex: how you take a medication but before they prescribe it they ask if you are on a medication
because sometimes two medications mix in an odd way
Complex systems are made up of - CORRECT ANSWER: complex interactions and tight
coupling
Conclusions in the Shell Case - CORRECT ANSWER: -maintaining a stance of political
"noninvolvement" is very difficult when operating in an environment that is politically
dysfunctional
-pursuing profits without regard to social consequences is not conductive to the public welfare
-In the absence of a well-functioning government, good corp. citizens should step up to the plate
Conditions that affected safety on Everest - CORRECT ANSWER: - lack of candid discussion
among team members
-Fischer's deteriorating health
-Hall's turnaround rule
-each of these conditions impaired-decision making effectiveness
confirmation bias - CORRECT ANSWER: using only the facts that support our decision, discard
other facts
Culture is a liability- why? - CORRECT ANSWER: b/c people may be resistant to change which
a dynamic market does.
-hinders ability to respond to changes
-dilemma of hiring a diverse workforce but wanting people to fit into a single culture
-cultural incompatibility in mergers and acquisitions
, Dave Armstrong Case- why is the decision facing dave armstrong a difficult one? - CORRECT
ANSWER: Because he has to choose which job may be the best for him and the jobs are very
different
Dave Armstrong three options - CORRECT ANSWER: Job A: risky but higher reward & more
fun
Job B: safer, may only last a few years, not as fun, make good connections
Job C: less salary than before grad school, wife issue
Decision Tree - CORRECT ANSWER: a graph of decisions and their possible consequences; it
is used to create a plan to reach a goal
Devon,4000,uncomfortable - CORRECT ANSWER: The first alternative includes setting up
another meeting with ______ and paying him the $____ for the information needed. McCaskey
feels ___________ with this alternative because it compromises her personal values of honesty
and integrity. However, she is also lacking confidence in whether this really is just a
"gentleman's industrial espionage" - something that sounds less dishonest.
Discrimination and Fairness paradigm - CORRECT ANSWER: "we are all the same and
differences do not matter"
Does an ethical dilemma exist in the fundamentals of business? What do customers, employees,
and shareholders want? - CORRECT ANSWER: -good quality, work ethic, money, great benefits
and working environment
-good and cheap products
-high wages and satisfaction
-wealth
Elements in management culture: - CORRECT ANSWER: -what leaders pay attention to
-how leaders react to crises
-how leaders behave