EXAM QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
[LATEST 2026-2027] 100%
GUARANTEED PASS
Maximize engagement and retention - CORRECT ANSWER-Analyze and engage with multiple
senses
Build in daily review
Build in cumulative review
Passive communication style - CORRECT ANSWER-I do not express my needs, desires and
opinions directly and I put others' needs above my own.
Often leads to misunderstanding, built-up anger, or resentment.
Examples of this: I am OK with what you want to do. & not making eye contact
Aggressive communication style - CORRECT ANSWER-I am direct in expressing my needs,
desires and opinions giving little or no thought to other people's feelings.
, Often alienates and hurts others
Examples of this: get over it, finger-pointing, eye rolling, crossing arms
passive-aggressive communication - CORRECT ANSWER-communication style which is
characterized by the desire to avoid conflict but still manipulates the situation to meet the end
goal
Exerting control over others by using sarcasm, indirect communication, and avoiding
conversations
Examples of this: silent treatment, spreading rumors, sabotaging others efforts while having
passive statements
assertive communication - CORRECT ANSWER-communication that takes a listener's feelings
and rights into account, while asserting your own.
People often misinterpret assertive as aggression, especially with women
Most likely to lead to respect and long-term relationships
Examples of this: makes eye contact straight posture, relaxed gestures
Overcoming cognitive distortions - CORRECT ANSWER-Focus on positives
Components of information literacy - CORRECT ANSWER-Identify, Find, Evaluate, Apply,
Acknowledge