QUESTIONS WITH SOLUTIONS GRADED A+
◉2 dimensions of organizational culture. Answer: 1. concern for
people: efforts to care for employee's well-being
2. concern for performance: efforts to focus on output and
productivity
◉organizational types. Answer: apathetic, caring, exacting,
integrative
◉apathetic. Answer: minimal concern for people or performance
◉caring. Answer: high concern for people, minimal concern for
performance
◉exacting:. Answer: minimal concern for people, high concern for
performance
◉integrative. Answer: high concern for people and performance
,◉cultural audit. Answer: assessment of organization's values
◉compliance based culture. Answer: legalistic approach to ethics
revolves around risk management not ethics
lack of long term focus and integrity
◉value based culture. Answer: rely on mission statements that
define the firm and stakeholder relations
focus on values, not laws
top-down integrity is critical
◉differential association. Answer: idea that people learn
ethical/unethical behavior while interacting with others
superiors have strong influence
◉whistleblowing. Answer: exposing an employer's wrongdoing to
company outsiders
, ◉five power bases:. Answer: reward power, coercive power,
legitimate power, expert power, referent power
◉reward power. Answer: offering something desirable to influence
behavior
◉coercive power. Answer: penalizing negative behavior
◉legitimate power. Answer: the consensus that a person has the
right to exert influence over others
◉expert power. Answer: derives from knowledge and credibility
with subordinates
◉referent power. Answer: exists when goals or objectives are similar
◉motivation. Answer: a force that focuses behavior toward
achieving a goal
◉relatedness needs. Answer: satisfied by social and interpersonal
relationships