correct Answers
Staff knowledge of expected outcomes and results is directly associated with
__________________.
1. Clearly communicated organizational goals
2. Motivated employees
3. Annually updated job descriptions
4. Improved compensation
1.
A crime that is punishable by a maximum term of imprisonment of one year is known as
__________________.
1. Misdemeanor
2. Felony
3. Tort
4. Neglect
1.
A bill is introduced in the legislature. A technique often used by the legislative
committee who does not wish to embarrass the sponsor and does not want to pass the
bill, is known as __________________.
,1. Favorable report
2. Deferment
3. Unfavorable report
4. Veto
2.
An employee violates an organization policy and as a result causes a care recipient to
suffer actual injury. This violation could result in a __________________.
1. Program to rectify insufficient and/or ineffective cross training
2. Penalty to the employee for ignoring the policy and guideline handbook
3. Civil lawsuit for monetary damages in the care recipient's favor
4. Comprehensive paper trail to prove guilt
3.
Which of the following styles of leadership involves the leader simply stating what needs
to be accomplished and how it will be done?
1. Laissez-faire
2. Democratic
3. Autocratic
4. Proactive
3.
,Which of the following advance directives is commonly described as appointing
someone to make decisions on a care recipient's behalf?
1. Do not resuscitate
2. Living will
3. Durable power of attorney
4. Plan of care
3.
Team building is a key component of which management style?
1. Participatory
2. Authoritative
3. Delegative
4. Objective
1.
Strategic planning is best defined as an organizational process for __________________.
1. Identifying goals and objectives
2. Implementing goals to create a desired outcome
3. Making decisions that achieve compliance
4. Comparing an organization's market position to its competition
1.
, The process of pricing, promoting, and distributing services that satisfy both individual
and organizational objectives is known as __________________.
1. Market orientation
2. Marketing
3. Product specialization
4. Branding
2.
Which of the following is not a requirement of the long-term care ombudsman
program?
1. Provide public agencies with information regarding problems of care recipients in
healthcare organizations
2. Participate and observe the exit conference of a nursing healthcare organization
survey
3. License administrators of long-term care to practice the responsibilities of their
profession
4. Monitor, develop, and ensure implementation of laws governing long-term care
3.
A document that expresses a care recipient's end-of-life wishes regarding medical
treatment is called a/an __________________.
1. Plan of care
2. Advance directive