MQM 227 EXAM QUESTIONS AND
ANSWERS 100 PERCENT CORRECT
COMPREHENSIVE REVIEW 2026 FULL
QUESTIONS AND VERIFIED ANSWERS
◉ 2. Which of the following statements is incorrect?
a. A rectangle denotes an operational step or an activity to be performed.
b. Process flowcharting refers to the creation of a visual diagram to
describe the transformation process.
c. Lean thinking and lean systems are used to improve processes in
manufacturing and services.
d. Muda is anything that contributes value to the product or service.
Answer: d. Muda is anything that contributes value to the product or
service.
◉ 3. Which of the following statements is incorrect?
a. Toyota perfected Just-in-Time (JIT) Manufacturing to create products
in smaller batches and of higher quality.
b. A pull system aims to produce goods or ensure delivery of services
well in advance of demand, often according to
a schedule or plan created from potentially inaccurate forecasts.
c. A Kanban system is used to control the timing and sequencing of
work through a sequential process.
d. The term, Lean Production was defined as "systematically eliminating
waste in all production processes." Answer: b. A pull system aims to
produce goods or ensure delivery of services well in advance of demand,
often according to
,a schedule or plan created from potentially inaccurate forecasts.
◉ 4. Which of the following statements is incorrect?
a. A system is a collection of interrelated elements.
b. Value is determined by the customer and not the firm.
c. Lean thinking seeks to lower the water (inventory) level to expose the
rocks (problems).
d. A hexagon is the shape used to denote the "start" and the "end" of the
flowchart. Answer: d. A hexagon is the shape used to denote the "start"
and the "end" of the flowchart.
◉ 5. Which of the following statements is incorrect?
a. Value stream mapping is essentially a process flowchart of the value
stream.
b. The traditional approach to production is to hold inventory high
enough to cover up the rocks (problems) and thus
keep the stream flowing.
c. A diamond symbol represents a decision.
d. When one set of problems has been eliminated, the inventory level is
elevated to expose more problems. Answer: d. When one set of
problems has been eliminated, the inventory level is elevated to expose
more problems.
◉ 6. Which of the following statements is incorrect?
a. In a push system, the goal is to run machines and processes at their
full capacity to eliminate downtime (i.e., idle
, workers and equipment).
b. The goal in studying the value stream is to eliminate the non-value-
adding processing steps.
c. The signal from the "customer" in a Kanban system is sent visually up
the various stages of production (even up
the supply chain) to signal what and when production and deliver are
needed.
d. An oval denotes an operational step or an activity to be performed.
Answer: d. An oval denotes an operational step or an activity to be
performed.
◉ 7. Which of the following statements is incorrect?
a. Striving for perfection requires continuous improvement of all
processes as well as a radical design when
necessary.
b. An arrow denotes the direction of flow within the flowchart.
c. 5 Whys technique is an effective way to understand the root cause of
the problem or understand the underlying
reasons for something.
d. The flow stream identifies all the processing steps and tasks
undertaken to complete a product or deliver a service
from beginning to end. Answer: d. The flow stream identifies all the
processing steps and tasks undertaken to complete a product or deliver a
service
from beginning to end.
ANSWERS 100 PERCENT CORRECT
COMPREHENSIVE REVIEW 2026 FULL
QUESTIONS AND VERIFIED ANSWERS
◉ 2. Which of the following statements is incorrect?
a. A rectangle denotes an operational step or an activity to be performed.
b. Process flowcharting refers to the creation of a visual diagram to
describe the transformation process.
c. Lean thinking and lean systems are used to improve processes in
manufacturing and services.
d. Muda is anything that contributes value to the product or service.
Answer: d. Muda is anything that contributes value to the product or
service.
◉ 3. Which of the following statements is incorrect?
a. Toyota perfected Just-in-Time (JIT) Manufacturing to create products
in smaller batches and of higher quality.
b. A pull system aims to produce goods or ensure delivery of services
well in advance of demand, often according to
a schedule or plan created from potentially inaccurate forecasts.
c. A Kanban system is used to control the timing and sequencing of
work through a sequential process.
d. The term, Lean Production was defined as "systematically eliminating
waste in all production processes." Answer: b. A pull system aims to
produce goods or ensure delivery of services well in advance of demand,
often according to
,a schedule or plan created from potentially inaccurate forecasts.
◉ 4. Which of the following statements is incorrect?
a. A system is a collection of interrelated elements.
b. Value is determined by the customer and not the firm.
c. Lean thinking seeks to lower the water (inventory) level to expose the
rocks (problems).
d. A hexagon is the shape used to denote the "start" and the "end" of the
flowchart. Answer: d. A hexagon is the shape used to denote the "start"
and the "end" of the flowchart.
◉ 5. Which of the following statements is incorrect?
a. Value stream mapping is essentially a process flowchart of the value
stream.
b. The traditional approach to production is to hold inventory high
enough to cover up the rocks (problems) and thus
keep the stream flowing.
c. A diamond symbol represents a decision.
d. When one set of problems has been eliminated, the inventory level is
elevated to expose more problems. Answer: d. When one set of
problems has been eliminated, the inventory level is elevated to expose
more problems.
◉ 6. Which of the following statements is incorrect?
a. In a push system, the goal is to run machines and processes at their
full capacity to eliminate downtime (i.e., idle
, workers and equipment).
b. The goal in studying the value stream is to eliminate the non-value-
adding processing steps.
c. The signal from the "customer" in a Kanban system is sent visually up
the various stages of production (even up
the supply chain) to signal what and when production and deliver are
needed.
d. An oval denotes an operational step or an activity to be performed.
Answer: d. An oval denotes an operational step or an activity to be
performed.
◉ 7. Which of the following statements is incorrect?
a. Striving for perfection requires continuous improvement of all
processes as well as a radical design when
necessary.
b. An arrow denotes the direction of flow within the flowchart.
c. 5 Whys technique is an effective way to understand the root cause of
the problem or understand the underlying
reasons for something.
d. The flow stream identifies all the processing steps and tasks
undertaken to complete a product or deliver a service
from beginning to end. Answer: d. The flow stream identifies all the
processing steps and tasks undertaken to complete a product or deliver a
service
from beginning to end.
