California Qualified Manager Exam
Preparation Questions and Answers
1. 10.7 Chemical Agents
How many hours of training is required to obtain OC permit?
Answer 4 hours
2. 3.1
What is the purpose of the Department of Consumer Affairs?
Answer To protect consumers from mal business practices
3. 3.2
What is the purpose of the Bureau of Security & Investigative Services?
Answer To regulate private patrol operators
4. 3.3
What is the purpose of the qualified manager?
Answer To manage day to day operations
,5. 3.3
Who is the private patrol operator?
Answer The owner of the private security company
6. 4.5
What type of entity does a California-based private security company
need to be?
Answer Corporation
7. 4.5
When can you use a PO Box as the business mailing address?
Answer When it's impossible to send mail to the physical address or when the address is the
PPO owner's primary residence.
8. 5.3
What do you need when you conduct business anywhere but the
office listed on BSIS records?
Answer A Branch Office Certificate (BOC) (BPC 7582.21)
9. 5.3 Branch Offices
,What is BPC that requires you to obtain a BOC when conducting
business outside the listed address on BSIS records?
Answer BPC 7582.21
10. 6.0 Insurance Requirements
What are the three insurance requirements for PPOs?
Answer Commercial Liability Insurance, Workers' Compensation Insurance, and Business
vehicle insurance
11. 6.1 Commercial General Liability
What is the minimum limit of commercial liability insurance for a PPO
offering armed security services?
Answer $1,000,000 commercial liability insurance policy. $500,000 for property damages and
$500,000 for bodily injuries
12. 6.2 Workers' Compensation Policy
When do you need a workers' compensation policy?
Answer When you hire one or more employees. It's recommended to get the insurance policy
now so when you need to hire employees you don't need to wait on the policy.
13. 7.5 Advertising
, What are the three pieces of information that must be displayed in
every advertisement?
Answer LAN (License #, Address, and Business name)
14. 8.2 Proposal
What needs to be included in a proposal?
Answer Q-TIPS (Quantity of Officers, Time, Identity, Price, Subject)
15. 9.0 Invoice
What pieces of information must be in an invoice?
Answer Date, type of service, # of hours, price of service, total due, payment due date,
late fees, and additional expenses (cones).
16. 10.2 Cont. Training
How often does a security officer need to complete continued training,
and how many hours?
Answer every year, 8 hours additional training
17. 10.2 Cont. Training
How many hours of training must they complete within six months
of placing a security officer on a post?
Answer 16 hours of electives (First aid, firearms, baton, de-escalation, diversity)
Preparation Questions and Answers
1. 10.7 Chemical Agents
How many hours of training is required to obtain OC permit?
Answer 4 hours
2. 3.1
What is the purpose of the Department of Consumer Affairs?
Answer To protect consumers from mal business practices
3. 3.2
What is the purpose of the Bureau of Security & Investigative Services?
Answer To regulate private patrol operators
4. 3.3
What is the purpose of the qualified manager?
Answer To manage day to day operations
,5. 3.3
Who is the private patrol operator?
Answer The owner of the private security company
6. 4.5
What type of entity does a California-based private security company
need to be?
Answer Corporation
7. 4.5
When can you use a PO Box as the business mailing address?
Answer When it's impossible to send mail to the physical address or when the address is the
PPO owner's primary residence.
8. 5.3
What do you need when you conduct business anywhere but the
office listed on BSIS records?
Answer A Branch Office Certificate (BOC) (BPC 7582.21)
9. 5.3 Branch Offices
,What is BPC that requires you to obtain a BOC when conducting
business outside the listed address on BSIS records?
Answer BPC 7582.21
10. 6.0 Insurance Requirements
What are the three insurance requirements for PPOs?
Answer Commercial Liability Insurance, Workers' Compensation Insurance, and Business
vehicle insurance
11. 6.1 Commercial General Liability
What is the minimum limit of commercial liability insurance for a PPO
offering armed security services?
Answer $1,000,000 commercial liability insurance policy. $500,000 for property damages and
$500,000 for bodily injuries
12. 6.2 Workers' Compensation Policy
When do you need a workers' compensation policy?
Answer When you hire one or more employees. It's recommended to get the insurance policy
now so when you need to hire employees you don't need to wait on the policy.
13. 7.5 Advertising
, What are the three pieces of information that must be displayed in
every advertisement?
Answer LAN (License #, Address, and Business name)
14. 8.2 Proposal
What needs to be included in a proposal?
Answer Q-TIPS (Quantity of Officers, Time, Identity, Price, Subject)
15. 9.0 Invoice
What pieces of information must be in an invoice?
Answer Date, type of service, # of hours, price of service, total due, payment due date,
late fees, and additional expenses (cones).
16. 10.2 Cont. Training
How often does a security officer need to complete continued training,
and how many hours?
Answer every year, 8 hours additional training
17. 10.2 Cont. Training
How many hours of training must they complete within six months
of placing a security officer on a post?
Answer 16 hours of electives (First aid, firearms, baton, de-escalation, diversity)
