Correct Answers
When a family is being interviewed regarding a provision of services, the first course of
action should be to: -
1. discuss the healthcare organization's rate structure
2. inquire about the potential care recipient's needs
3. give tour of the healthcare organization
4. talk about the healthcare organization's strengths compared to the competition's
2. inquire about the potential care recipient's needs
When marketing a healthcare organization, the market is considered to be all of the
individuals:
1. living within an established radius of the healthcare organization
2. enrolled in the Medicaid or Medicare programs
3. with a demand for their service of product
4. discharging from an acute care hospital
3. with a demand for their service of product
Ethics are the beliefs or attitudes that make up which kind of organizational values?
1. Humanitarian
,2. Religious
3. Moral
4. Civic
3. Moral
A cognitive care recipient, whose spouse is living, does not have an advance directive or
a Do Not Resuscitate (DNR) order. The care recipient's daughter has financial Power of
Attorney, and the son has Healthcare of Power of Attorney. A DNR order can be
authorized by the:
1. care recipient's son
2. care recipient
3. care recipient's spouse
4. physician
1. care recipient's son
Establishing and Implementing policies regarding the management and operations of a
healthcare organization is the responsibility of the:
1. department managers
2. chief executive officer
3. care recipient
4. governing body
2. chief executive officer
,All employees in a healthcare organization should be working toward the organization's
purpose, which described in the healthcare organization's:
1. articles of incorporation
2. governance body
3. organization charts
4. mission statement
4. mission statement
PRN means:
1. administer as necessary
2. pain reducing narcotics
3. dispense at bedtime
4. care recipient refusal and noted
1. administer as necessary
Changing a bathing schedule to meet the care recipient's time preference is an example
of:
1. permanent assignment
2. person-centered care
3. green living
4. time management
2. person-centered care
, Mrs. J has completed a Do Not Resuscitate (DNR) form. A friend of hers comes to the
office, upset that Mrs. J has chosen to have a DNR, and asks for a copy of the DNR to
discuss it with Mrs. J. The staff should:
1. not release the DNR because it cannot be changed once it has been signed 2. call Mrs.
J's physician to release the form to the visitor
3. release the form so the friend can help Mrs. J understand the DNR
4. not release the form because of confidentiality
4. not release the form because of confidentiality
Care recipients who elect to receive hospice benefits should receive:
1. pain relief and symptom management
2. notice that their stay can continue for a maximum of six months
3. additional life-sustaining services that are covered by Medicare
4. priority admission to an acute-care hospital
3. additional life-sustaining services that are covered by Medicare
One of the most commonly diagnosed mental illnesses in the elderly is:
1. depression
2. obsessive-compulsive disorder
3. schizophrenia
4. paranoia
1. Depression