1|Page
California Household Movers’ Exam (Bureau of
Household Goods and Services - BHGS) Questions
with Correct Verified Answers and explanations
LATEST THIS YEAR -JUST RELEASED.pdf||NEWEST
EXAM!!!
The carrier is not liable in a claim for loss or damages to
articles in the following situations - Answer-All of the
above: insects moths, loss or damage caused by shipper
including improper packaging, hostile or war like action
A shippers Alex basic valuation and a 3 ft.³ box of books is
lost during the shipment the carrier does not know the
actual weight of the box the carrier is liable for - Answer-
$30
The consumer protection and or waiver section on the
agreement for service: - Answer-Must be signed by the
shipper before the move begins
In the event there is a difference in the declared valuation
on the estimated cost of service and on the agreement for
service, which declared value would apply for the move? -
,2|Page
Answer-Whatever declared valuation is documented on
the agreement for service
The change order for services shall include - Answer-All of
the above: a description of the additional items added to
the shipment, the signature of the carrier and the shipper
or shippers representative, and a description of the
additional transportation and accessory all services to be
performed
If a carrier fails to state that declared valuation rate on the
agreement for service the rate shall - Answer-Be zero for
each $100 of declared value
Storage in transit mean storage of a shipment at request
of the consignor or Consigny atone between points of
origins and points of destination for period Not to exceed -
Answer-90 days
The rates charged in an estimate may exceed the
maximum fixed rate publish in max rate tariff for when the
estimate is given - Answer-B and C 3 days before the day
of the move and 10 days before the day of the move
,3|Page
The important information booklet - Answer-Is due at first
in person contact
The most that can be charged on an estimated move
without a change order is - Answer-The lower of a or C:
the amount of the estimate for the amount calculated
using the rates quoted on the agreement multiplied by the
actual units of measurement
Minimum hours are weights are limited to - Answer-There
are no limits on minimum hours or weights
The agreement for service shall include - Answer-All of the
above: not to exceed price showing the maximum amount
they may be charged for the services listed, a description
of the shipment insufficient detail to determine the articles
and services included in the not to exceed price, a
description of the transportation in accessory all services
to be performed including number of helpers and packers
to be provided
Maximum tax rate in dollars per hour apply for shipments
transported distances of ____ constructive miles or less -
Answer-100
, 4|Page
The agreement for service must - Answer-A and CB given
to every shipper before the move begins and be signed by
both the carrier and the shipper before the move begins
Freight bills of all transportation and accessor all charges
shall be presented to debtors within ___ following delivery
of the freight - Answer-Seven days
If a carrier fails to issue an agreement for service in
accordance with item 128 or issues an agreement without
rate quotes, the rate to the consumer must be _____
below the maximum filed rate publish in max 4 - Answer-
35%
If a carrier fails to state the valuation rates on the
agreement when issued, the rate for each $100 of
declared value shall be: - Answer-$0
If an estimate is given in the valuation declaration and
chosen protection level differs from that indicated on the
agreement for service, which valuation declaration and
protection level apply? - Answer-Whatever on the
agreement applies
California Household Movers’ Exam (Bureau of
Household Goods and Services - BHGS) Questions
with Correct Verified Answers and explanations
LATEST THIS YEAR -JUST RELEASED.pdf||NEWEST
EXAM!!!
The carrier is not liable in a claim for loss or damages to
articles in the following situations - Answer-All of the
above: insects moths, loss or damage caused by shipper
including improper packaging, hostile or war like action
A shippers Alex basic valuation and a 3 ft.³ box of books is
lost during the shipment the carrier does not know the
actual weight of the box the carrier is liable for - Answer-
$30
The consumer protection and or waiver section on the
agreement for service: - Answer-Must be signed by the
shipper before the move begins
In the event there is a difference in the declared valuation
on the estimated cost of service and on the agreement for
service, which declared value would apply for the move? -
,2|Page
Answer-Whatever declared valuation is documented on
the agreement for service
The change order for services shall include - Answer-All of
the above: a description of the additional items added to
the shipment, the signature of the carrier and the shipper
or shippers representative, and a description of the
additional transportation and accessory all services to be
performed
If a carrier fails to state that declared valuation rate on the
agreement for service the rate shall - Answer-Be zero for
each $100 of declared value
Storage in transit mean storage of a shipment at request
of the consignor or Consigny atone between points of
origins and points of destination for period Not to exceed -
Answer-90 days
The rates charged in an estimate may exceed the
maximum fixed rate publish in max rate tariff for when the
estimate is given - Answer-B and C 3 days before the day
of the move and 10 days before the day of the move
,3|Page
The important information booklet - Answer-Is due at first
in person contact
The most that can be charged on an estimated move
without a change order is - Answer-The lower of a or C:
the amount of the estimate for the amount calculated
using the rates quoted on the agreement multiplied by the
actual units of measurement
Minimum hours are weights are limited to - Answer-There
are no limits on minimum hours or weights
The agreement for service shall include - Answer-All of the
above: not to exceed price showing the maximum amount
they may be charged for the services listed, a description
of the shipment insufficient detail to determine the articles
and services included in the not to exceed price, a
description of the transportation in accessory all services
to be performed including number of helpers and packers
to be provided
Maximum tax rate in dollars per hour apply for shipments
transported distances of ____ constructive miles or less -
Answer-100
, 4|Page
The agreement for service must - Answer-A and CB given
to every shipper before the move begins and be signed by
both the carrier and the shipper before the move begins
Freight bills of all transportation and accessor all charges
shall be presented to debtors within ___ following delivery
of the freight - Answer-Seven days
If a carrier fails to issue an agreement for service in
accordance with item 128 or issues an agreement without
rate quotes, the rate to the consumer must be _____
below the maximum filed rate publish in max 4 - Answer-
35%
If a carrier fails to state the valuation rates on the
agreement when issued, the rate for each $100 of
declared value shall be: - Answer-$0
If an estimate is given in the valuation declaration and
chosen protection level differs from that indicated on the
agreement for service, which valuation declaration and
protection level apply? - Answer-Whatever on the
agreement applies
