1|Page
NYC Call Center Representative exam|| Verified
Questions and Correct Answers with EXPLANATIONS
LATEST THIS YEAR.pdf
If your tlc license is unreadable, what must you do? -
Answer-Surrender it the the commission immediately
According to commission rules, which one of the following
should you have before operating a taxicab or SHL? -
Answer-All of the above
A drivers TLC license will be suspended immediately if
they are at fault in a car crash. True or False? - Answer-
False
According to city wide initiative Vision Zero, a car turning
in which direction is more dangerous and why? - Answer-
Left turns are dangerous because the drivers vision is
blocked by a pillar in the car making it hard to see
pedestrians in the sidewalk.
A driver traveling on the road has a green light 20 feet
ahead. A woman runs out into the road. How should the
driver respond? - Answer-The driver should slow down
and prepare to stop.
,2|Page
According to Vision Zero, what is a safe distance a driver
should maintain between their vehicles and the bicycle
lane? - Answer-3 feet
According to fatigued driving rules, how many hours in a
24 hour period are divers permitted to transport
passengers? - Answer-10 hours
According to fatigued driving rules, how many hours in a
calendar week are drivers permitted to transport
passengers? - Answer-60 hours
A driver will be issued a summons by the TLC if they
transport passengers for over 10 hours in a 24 hour
period. True or False? - Answer-True
How long does it take a car traveling 40 MPH to come to a
complete stop? - Answer-300 feet
According to Vision Zero, what is the leading cause of
injuries to cyclists? - Answer-Bicyclists being struck by
doors opening
, 3|Page
According to Vision Zero, what is the leading cause of fatal
car crashes? - Answer-Speeding
According to Vision Zero, what is the leading cause of
pedestrians being fatally struck by vehicles? - Answer-
Drivers striking pedestrians in the sidewalk while turning
the car
A TLC Driver's License expired December 15, 2020 and
he forgot to renew it. The driver can renew their license
until what date? - Answer-June 13, 2021
An applicant with a New York State driver's license must
have [ ] to be eligible for a TLC Driver's License? -
Answer-An abstract from the New York State DMV, proof
of a completed Defensive Driving Course, a high school
diploma
An applicant must submit a certificate from a defensive
driving course that was issued within what timeframe? -
Answer-3 years
NYC Call Center Representative exam|| Verified
Questions and Correct Answers with EXPLANATIONS
LATEST THIS YEAR.pdf
If your tlc license is unreadable, what must you do? -
Answer-Surrender it the the commission immediately
According to commission rules, which one of the following
should you have before operating a taxicab or SHL? -
Answer-All of the above
A drivers TLC license will be suspended immediately if
they are at fault in a car crash. True or False? - Answer-
False
According to city wide initiative Vision Zero, a car turning
in which direction is more dangerous and why? - Answer-
Left turns are dangerous because the drivers vision is
blocked by a pillar in the car making it hard to see
pedestrians in the sidewalk.
A driver traveling on the road has a green light 20 feet
ahead. A woman runs out into the road. How should the
driver respond? - Answer-The driver should slow down
and prepare to stop.
,2|Page
According to Vision Zero, what is a safe distance a driver
should maintain between their vehicles and the bicycle
lane? - Answer-3 feet
According to fatigued driving rules, how many hours in a
24 hour period are divers permitted to transport
passengers? - Answer-10 hours
According to fatigued driving rules, how many hours in a
calendar week are drivers permitted to transport
passengers? - Answer-60 hours
A driver will be issued a summons by the TLC if they
transport passengers for over 10 hours in a 24 hour
period. True or False? - Answer-True
How long does it take a car traveling 40 MPH to come to a
complete stop? - Answer-300 feet
According to Vision Zero, what is the leading cause of
injuries to cyclists? - Answer-Bicyclists being struck by
doors opening
, 3|Page
According to Vision Zero, what is the leading cause of fatal
car crashes? - Answer-Speeding
According to Vision Zero, what is the leading cause of
pedestrians being fatally struck by vehicles? - Answer-
Drivers striking pedestrians in the sidewalk while turning
the car
A TLC Driver's License expired December 15, 2020 and
he forgot to renew it. The driver can renew their license
until what date? - Answer-June 13, 2021
An applicant with a New York State driver's license must
have [ ] to be eligible for a TLC Driver's License? -
Answer-An abstract from the New York State DMV, proof
of a completed Defensive Driving Course, a high school
diploma
An applicant must submit a certificate from a defensive
driving course that was issued within what timeframe? -
Answer-3 years
