Patient Safety & Quality Assurance (26.25% of the PTCB
Exam) with all Correct & 100% Verified Answers |Latest
Version |Already Graded A+
What are High Alert/Risk Medications? ✔Correct Answer-Are medications that are more likely
to cause harm to a patient if used incorrectly or in error.
What is the "Institute for Safe Medication Practices (ISMP)"? ✔Correct Answer-it is the
primary resource for identifying high-alert medications, like warfarin
What are Look-Alike/Sound-Alike (LASA) Medications? What method does the pharmacy use to
help differentiate between similar medications? ✔Correct Answer-Are similar medications
that cause a serious safety concern and a common cause of medication errors. The "Tall man
lettering" method is used on many drug products and implemented in many pharmacy systems
to help pharmacy personnel differentiate two very similar-looking medication names.
What is the Correct Order to Correct Patients ✔Correct Answer-The five "rights" of
medication administration is:
right drug,
right dose,
right time,
right route, and
right patient to prevent a medication error from occurring.
The 3 simple verification steps that will help get the correct order to the correct patient every
time and reduce the risk of a dispensing error: ✔Correct Answer-Verify name and date of
birth
Verify street address
Briefly mention what you have for the patient to pick up
What is "Tall Man Lettering" used for? ✔Correct Answer-is used to help differentiate portions
of sound-alike/look-alike drug names that are different so as to draw one's eye to a potential
source of error.
(e.g., hydrALAzine vs. hydrOXYzine).
What does inventory management include? ✔Correct Answer-Inventory management may
include ordering and receiving products, identifying specific storage requirements, and
removing expired or recalled medications
During data entry or calculations, do you use Trailing Zeros? What about Leading Zeros? If so
when do you use it? ✔Correct Answer-During data entry or calculations: you do not use
, trailing zeros (ex. 5.0); instead, simply write the whole number (5) and add units. A zero should
be added before a decimal point (ex. 0.5 mg or 0.75 mL) to minimize the risk of overdose.
Barcodes for drugs are used for what? What is used to verify the barcodes? ✔Correct Answer-
Similar to NDC codes, each drug's barcode is unique and can be used to verify that the correct
product is chosen. A scanner may be used to scan the individual drug product into the system
and to verify the correct drug is chosen in the filling process.
A pharmacist should always be available in the pharmacy in case of questions or concerns.
True or False? ✔Correct Answer-True
Whenever a question or concern arises that is of the clinical aspect, you must notify the
pharmacist that he/she is needed for intervention. True or False ✔Correct Answer-True
A pharmacy technician should never handle a clinical problem or provide clinical information, as
this is one of the many duties of the pharmacist on duty.
True or False ✔Correct Answer-True
When do pharmacists conduct Drug Utilization Review (DUR)? What does the DUR include?
✔Correct Answer-Pharmacists are to conduct drug utilization reviews (DURs) prior to dispensing
a new medication or refilling an existing order. The DUR should include a comprehensive review
of the patient's prescription and over-the-counter (OTC) medications, with a special focus on
drug-drug interactions and potential adverse drug events (ADEs).
What is Adverse Drug Event (ADE)? Should it be documented in a patient's chart? ✔Correct
Answer-Are unwanted reactions that occur from the normal use or potential misuse of a
medication. These events can be due to a medication error or an adverse reaction from practical
use. Any adverse event, regardless of its origin, should be documented in a patient's chart to
minimize the risk of it occurring again in the future.
Adverse events from a medication are more serious than a side effect and have the potential to
cause injury or even be life threatening.
True or False ✔Correct Answer-True
When an Adverse Drug Event happen, who should it be reported to for quality assurance
purposes? ✔Correct Answer-such events to be reported to the FDA Adverse Event Reporting
System (FAERS) for quality assurance purposes.
An OTC (over-the-counter) medication is one that does not require a prescription.
True or False ✔Correct Answer-True
What does Therapeutic substitution allow? ✔Correct Answer-Therapeutic substitution allows
for a medication to be switched to a different medication in the same drug class (though not the
same drug) without first checking with the prescriber.
Exam) with all Correct & 100% Verified Answers |Latest
Version |Already Graded A+
What are High Alert/Risk Medications? ✔Correct Answer-Are medications that are more likely
to cause harm to a patient if used incorrectly or in error.
What is the "Institute for Safe Medication Practices (ISMP)"? ✔Correct Answer-it is the
primary resource for identifying high-alert medications, like warfarin
What are Look-Alike/Sound-Alike (LASA) Medications? What method does the pharmacy use to
help differentiate between similar medications? ✔Correct Answer-Are similar medications
that cause a serious safety concern and a common cause of medication errors. The "Tall man
lettering" method is used on many drug products and implemented in many pharmacy systems
to help pharmacy personnel differentiate two very similar-looking medication names.
What is the Correct Order to Correct Patients ✔Correct Answer-The five "rights" of
medication administration is:
right drug,
right dose,
right time,
right route, and
right patient to prevent a medication error from occurring.
The 3 simple verification steps that will help get the correct order to the correct patient every
time and reduce the risk of a dispensing error: ✔Correct Answer-Verify name and date of
birth
Verify street address
Briefly mention what you have for the patient to pick up
What is "Tall Man Lettering" used for? ✔Correct Answer-is used to help differentiate portions
of sound-alike/look-alike drug names that are different so as to draw one's eye to a potential
source of error.
(e.g., hydrALAzine vs. hydrOXYzine).
What does inventory management include? ✔Correct Answer-Inventory management may
include ordering and receiving products, identifying specific storage requirements, and
removing expired or recalled medications
During data entry or calculations, do you use Trailing Zeros? What about Leading Zeros? If so
when do you use it? ✔Correct Answer-During data entry or calculations: you do not use
, trailing zeros (ex. 5.0); instead, simply write the whole number (5) and add units. A zero should
be added before a decimal point (ex. 0.5 mg or 0.75 mL) to minimize the risk of overdose.
Barcodes for drugs are used for what? What is used to verify the barcodes? ✔Correct Answer-
Similar to NDC codes, each drug's barcode is unique and can be used to verify that the correct
product is chosen. A scanner may be used to scan the individual drug product into the system
and to verify the correct drug is chosen in the filling process.
A pharmacist should always be available in the pharmacy in case of questions or concerns.
True or False? ✔Correct Answer-True
Whenever a question or concern arises that is of the clinical aspect, you must notify the
pharmacist that he/she is needed for intervention. True or False ✔Correct Answer-True
A pharmacy technician should never handle a clinical problem or provide clinical information, as
this is one of the many duties of the pharmacist on duty.
True or False ✔Correct Answer-True
When do pharmacists conduct Drug Utilization Review (DUR)? What does the DUR include?
✔Correct Answer-Pharmacists are to conduct drug utilization reviews (DURs) prior to dispensing
a new medication or refilling an existing order. The DUR should include a comprehensive review
of the patient's prescription and over-the-counter (OTC) medications, with a special focus on
drug-drug interactions and potential adverse drug events (ADEs).
What is Adverse Drug Event (ADE)? Should it be documented in a patient's chart? ✔Correct
Answer-Are unwanted reactions that occur from the normal use or potential misuse of a
medication. These events can be due to a medication error or an adverse reaction from practical
use. Any adverse event, regardless of its origin, should be documented in a patient's chart to
minimize the risk of it occurring again in the future.
Adverse events from a medication are more serious than a side effect and have the potential to
cause injury or even be life threatening.
True or False ✔Correct Answer-True
When an Adverse Drug Event happen, who should it be reported to for quality assurance
purposes? ✔Correct Answer-such events to be reported to the FDA Adverse Event Reporting
System (FAERS) for quality assurance purposes.
An OTC (over-the-counter) medication is one that does not require a prescription.
True or False ✔Correct Answer-True
What does Therapeutic substitution allow? ✔Correct Answer-Therapeutic substitution allows
for a medication to be switched to a different medication in the same drug class (though not the
same drug) without first checking with the prescriber.
