Smart Serve exam Ontario
SMART SERVE ONTARIO EXAM COVERAGE
The Smart Serve Ontario exam evaluates understanding of the rules
and responsibilities involved in selling and serving alcohol in Ontario.
The exam coverage includes legal service requirements, checking
valid ID, verifying age, and knowing when alcohol service must be
denied. It also tests knowledge of identifying impairment, controlling
alcohol consumption, and responding appropriately to intoxicated or
disruptive customers. Additional topics include legal liability for
establishments and staff, incident handling, safe environment
practices, and preventing alcohol-related harm
,T/F: You can refuse the sale of alcohol to any customer even if they
produce a valid I.D.
T: It is your legal obligation to refuse the sale of alcohol to anyone if
you have reason to believe he/she is intoxicated and/or you suspect
they may be purchasing alcohol for an underage person.
T/F: The minimum age for someone to sell, serve, handle or deliver
alcohol in Ontario is 18.
T: The minimum age for someone to sell, serve, handle or deliver
alcohol in Ontario is 18. They must also be Smart Serve certified.
,T/F: You could be held civilly and/or criminally liable if you serve too
much alcohol to a customer.
T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that
outlines the laws and regulations affecting the sale, service and
delivery of alcohol in Ontario. This includes that a licensee cannot
permit intoxication, and cannot sell or serve someone who is or
appears to be intoxicated.
, T/F: After an intoxicated customer has left your establishment, you are
no longer liable for him or her.
F: Your liability does not end when the customer leaves. If you have
served a customer to the point of intoxication, you are liable for them
until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up
faster
F: Drinking coffee, water or eating food will not help someone sober
up faster. Once alcohol has been absorbed by the body and moves
into the bloodstream, only time will help.
SMART SERVE ONTARIO EXAM COVERAGE
The Smart Serve Ontario exam evaluates understanding of the rules
and responsibilities involved in selling and serving alcohol in Ontario.
The exam coverage includes legal service requirements, checking
valid ID, verifying age, and knowing when alcohol service must be
denied. It also tests knowledge of identifying impairment, controlling
alcohol consumption, and responding appropriately to intoxicated or
disruptive customers. Additional topics include legal liability for
establishments and staff, incident handling, safe environment
practices, and preventing alcohol-related harm
,T/F: You can refuse the sale of alcohol to any customer even if they
produce a valid I.D.
T: It is your legal obligation to refuse the sale of alcohol to anyone if
you have reason to believe he/she is intoxicated and/or you suspect
they may be purchasing alcohol for an underage person.
T/F: The minimum age for someone to sell, serve, handle or deliver
alcohol in Ontario is 18.
T: The minimum age for someone to sell, serve, handle or deliver
alcohol in Ontario is 18. They must also be Smart Serve certified.
,T/F: You could be held civilly and/or criminally liable if you serve too
much alcohol to a customer.
T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that
outlines the laws and regulations affecting the sale, service and
delivery of alcohol in Ontario. This includes that a licensee cannot
permit intoxication, and cannot sell or serve someone who is or
appears to be intoxicated.
, T/F: After an intoxicated customer has left your establishment, you are
no longer liable for him or her.
F: Your liability does not end when the customer leaves. If you have
served a customer to the point of intoxication, you are liable for them
until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up
faster
F: Drinking coffee, water or eating food will not help someone sober
up faster. Once alcohol has been absorbed by the body and moves
into the bloodstream, only time will help.
