LSCM 3960 TEST 2 WITH CORRECT ANSWERS 100%

LSCM 3960 TEST 2 WITH CORRECT ANSWERS 100% Which of the following types of production processes use tools and equipment that are generalized in nature? - Correct Answer Continuous Process Packaging is - Correct Answer Critical to Logistics Which of the following is NOT a reactive capability strategy? - Correct Answer Resource requirements planning In assemble-to-order production, - Correct Answer The finished product is generally a combination of common components and a limited number of options or accessories made available to the customer. Which of these is NOT a production method? - Correct Answer Create to Order Resource requirements planning (RRP) - Correct Answer Is a long-run, macro-level planning tool. A push-based strategy works well for supply chains that focus on - Correct Answer The immediate delivery of off-the-shelf, low cost, standardized goods. Lean production relies on - Correct Answer Pull-based systems. Capacity is - Correct Answer The maximum amount of work that an organization is capable of completing in a given period of time. Processes that can produce a range of products are said to have - Correct Answer Economies of scope. What are the steps in the CRM process? - Correct Answer Segment customer base, identify service/package, then measure service and improve. The traditional role of customer service at the interface between marketing and logistics manifests itself through the ______ dimension of the marketing mix. - Correct Answer Place. Activity Based Costing - Correct Answer Can be combined with customer segmentation. The time that elapses from when a company receives an order until it gets paid for delivering the order is called the: - Correct Answer Order to cash cycle. Customer service can be defined as - Correct Answer Anything that touches the customer. Those customers who are in the "Danger Zone" segment are - Correct Answer The least profitable. The term "replenishment cycle" refers to - Correct Answer The acquisition of additional inventory. This type of forecast error measure is the only one to show if a stock out or overage occurred. - Correct Answer CFE (bias). The weighted moving average method assigns - Correct Answer A weight to each previous period. Four types of forecast error measures can be used. Which one of the following is NOT one of the four types? - Correct Answer Exponential smoothing for trends. Which of the following order cycle lengths would require the buyer to hold the most total inventory during lead time? - Correct Answer 10 days, +/- 4 days. There are two parts to the order management process. The first is ______ and the second is ______. - Correct Answer Influencing how the customer orders, managing the order after it is received. Traditional customer profitability analyses would start with ______ less returns and allowances (net sales) and subtract the cost of goods sold. - Correct Answer Gross sales. The order management system represents the principal means by which: - Correct Answer Buyers and sellers communicate information relating to individual orders of products. Demand management includes: - Correct Answer All of these: Flows of products Flows of services Flows of capital. The term functional silos refers to: - Correct Answer Lack of coordination between departments. There are four strategies that firms can use to balance supply and demand; price, lead time, inventory, and ______. - Correct Answer Production flexibility. The essence of demand management is to estimate and manage ______ and use this information to make operating decisions. - Correct Answer Customer demand. Which of the following types of production processes use tools and equipment that are generalized in nature? - Correct Answer Continuous Process Packaging is - Correct Answer Critical to Logistics Which of the following is NOT a reactive capability strategy? - Correct Answer Resource requirements planning In assemble-to-order production, - Correct Answer The finished product is generally a combination of common components and a limited number of options or accessories made available to the customer. Which of these is NOT a production method? - Correct Answer Create to Order Resource requirements planning (RRP) - Correct Answer Is a long-run, macro-level planning tool. A push-based strategy works well for supply chains that focus on - Correct Answer The immediate delivery of off-the-shelf, low cost, standardized goods. Lean production relies on - Correct Answer Pull-based systems. Capacity is - Correct Answer The maximum amount of work that an organization is capable of completing in a given period of time. Processes that can produce a range of products are said to have - Correct Answer Economies of scope. What are the steps in the CRM process? - Correct Answer Segment customer base, identify service/package, then measure service and improve. The traditional role of customer service at the interface between marketing and logistics manifests itself through the ______ dimension of the marketing mix. - Correct Answer Place. Activity Based Costing - Correct Answer Can be combined with customer segmentation. The time that elapses from when a company receives an order until it gets paid for delivering the order is called the: - Correct Answer Order to cash cycle. Customer service can be defined as - Correct Answer Anything that touches the customer. Those customers who are in the "Danger Zone" segment are - Correct Answer The least profitable. The term "replenishment cycle" refers to - Correct Answer The acquisition of additional inventory. This type of forecast error measure is the only one to show if a stock out or overage occurred. - Correct Answer CFE (bias). The weighted moving average method assigns - Correct Answer A weight to each previous period. Four types of forecast error measures can be used. Which one of the following is NOT one of the four types? - Correct Answer Exponential smoothing for trends. Which of the following order cycle lengths would require the buyer to hold the most total inventory during lead time? - Correct Answer 10 days, +/- 4 days. There are two parts to the order management process. The first is ______ and the second is ______. - Correct Answer Influencing how the customer orders, managing the order after it is received. Traditional customer profitability analyses would start with ______ less returns and allowances (net sales) and subtract the cost of goods sold. - Correct Answer Gross sales. The order management system represents the principal means by which: - Correct Answer Buyers and sellers communicate information relating to individual orders of products. Demand management includes: - Correct Answer All of these: Flows of products Flows of services Flows of capital. The term functional silos refers to: - Correct Answer Lack of coordination between departments. There are four strategies that firms can use to balance supply and demand; price, lead time, inventory, and ______. - Correct Answer Production flexibility. The essence of demand management is to estimate and manage ______ and use this information to make operating decisions. - Correct Answer Customer demand.