ASSESSMENT STUDY GUIDE COMPLETE
QUESTIONS AND ANSWERS
◉ Disagreements among team members can help the team make
better decisions, while conflicts disrupt work and need to be
resolved efficiently so that the team can get on with its work.
Answer: True
◉ Two logistics students, Mark and Sarah, are discussing safety in
logistics facilities. Mark says that routine safety inspections are one
way to determine if safety measures are working. Sarah says that if
something is not included on a safety checklist, it should not be
considered hazardous. Which student - Mark or Sarah - is correct?
Answer: Mark is Correct
◉ What type of audit is requested by someone from outside the
company? Answer: External Audit
◉ Which of the following describe internal communication (select
all that apply)? Answer: With Co-Workers/Supervisors/Other Shifts
◉ What is the quality control system that focuses especially on
eliminating waste? Answer: Lean
, ◉ The Internet and Electronic Data Interchange (EDI) allows a
customer's computer to communicate directly with a supplier's
computer 24 hours a day, seven days a week. Answer: True
◉ State governments may enforce their own workplace safety
standards as long as they are "at least as effective" as OSHA
standards. Answer: True
◉ Which of the following is an example of manual material handling
equipment? Answer: Hand Truck
◉ Which term describes the time it takes to process an order from
the time the order is received from the customer until the order is
delivered? Answer: Order Cycle Time
◉ Preventive maintenance is dealing with a malfunction after is has
occurred. Answer: False
◉ What type of audit would be used to prove that a company quality
program meets ISO 9000 standards? Answer: Third-Party Audit
◉ UPS or FedEx plays what role in the supply? Answer: Transporter