CLA PRACTICE TEST 2026 LEGAL ETHICS AND
COMPLIANCE MODULE SOLVED ITEMS AND
RESPONSE KEY
◉ Safety inspections can help determine what improvements may
be needed at a workstation? Answer: True
◉ Which logistics software program allows frontline logistics
employees to input a variety of inventory information such as
quantity, location, and other data for the purpose of controlling and
storage of materials within a distribution center? Answer:
Warehouse management system
◉ Which of the following terms can be best described as the process
used to ensure a product which meets or exceeds customer
expectations is delivered to the customer without error? Answer:
Quality control
◉ OSHA standards set the maximum requirement; supply facilities
may NOT use additional guidelines from other government agencies
or professional organizations. Answer: False
◉ When dealing with a problem with a customer's order, workers
should assign blame to someone within the company. Answer: False
, ◉ Which of the following is a basic function of warehouses and
distribution centers that involves assembling products from
different areas for each customer order? Answer: Order processing
◉ Which of the following is true of what is being asked of
warehouses today with current economic and global trends?
Answer: handle and store MORE items
◉ Which of the following security measures allows one security
guard or office to monitor multiple access points from a central
location? Answer: Closed circuit television
◉ Which of the following types of loading docks is the most
commonly used loading dock in the U.S.? Answer: Flush Dock
◉ Which of the following material handling equipment lifts the
operator with the load allowing them to pick less than full pallet
loads from rack locations? Answer: Order Picker
◉ Which of the following material handling equipment is a forklift
that is equipped with pneumatic tires that allow for operation on
rough areas without jostling the load? Answer: Yard Lift
COMPLIANCE MODULE SOLVED ITEMS AND
RESPONSE KEY
◉ Safety inspections can help determine what improvements may
be needed at a workstation? Answer: True
◉ Which logistics software program allows frontline logistics
employees to input a variety of inventory information such as
quantity, location, and other data for the purpose of controlling and
storage of materials within a distribution center? Answer:
Warehouse management system
◉ Which of the following terms can be best described as the process
used to ensure a product which meets or exceeds customer
expectations is delivered to the customer without error? Answer:
Quality control
◉ OSHA standards set the maximum requirement; supply facilities
may NOT use additional guidelines from other government agencies
or professional organizations. Answer: False
◉ When dealing with a problem with a customer's order, workers
should assign blame to someone within the company. Answer: False
, ◉ Which of the following is a basic function of warehouses and
distribution centers that involves assembling products from
different areas for each customer order? Answer: Order processing
◉ Which of the following is true of what is being asked of
warehouses today with current economic and global trends?
Answer: handle and store MORE items
◉ Which of the following security measures allows one security
guard or office to monitor multiple access points from a central
location? Answer: Closed circuit television
◉ Which of the following types of loading docks is the most
commonly used loading dock in the U.S.? Answer: Flush Dock
◉ Which of the following material handling equipment lifts the
operator with the load allowing them to pick less than full pallet
loads from rack locations? Answer: Order Picker
◉ Which of the following material handling equipment is a forklift
that is equipped with pneumatic tires that allow for operation on
rough areas without jostling the load? Answer: Yard Lift
