QUESTIONS AND SOLUTIONS GRADED A+
●● When examining the relationship between staff and patient
outcomes, which of the following is the most appropriate to assess?
Answer: patient safety data and overtime data
●● Which of the following adverse events is NOT considered a sentinel
event?
Answer: suicide threat by a patient in a confined 24-hour care setting
●● Which of the following is always true regarding a sentinel event?
Answer: The occurrence requires an immediate investigative response
●● A valid data collection tool should incorporate
Answer: the definition of data elements
●● A review was conducted following a postoperative surgical infection
rate increase. The following information was obtained about four
physicians: Which of the following should be done next?
Answer: Initiate peer review with physician C
, ●● A healthcare quality professional is attempting to refine the
differences between an organization's objectives and the stakeholder
needs. Which of the following tools is most appropriate?
Answer: gap analysis
●● Which of the following is the best example of use of human factors
engineering?
Answer: designing products to prevent tubing misconnections
●● The success of a performance improvement program will be most
influenced by the
Answer: culture of the organization
●● The best reason to evaluate team meetings is to
Answer: assess progress
●● A facility is becoming part of a healthcare network. Which of the
following employee education programs is most important?
Answer: organizational change
●● A hospice agency conducted a satisfaction survey of all 200 patients
currently receiving pain management services. When asked if they were
satisfied with their pain management, 170 patients said yes, and 30 said