NAHQ FINAL CERTIFICATION PAPER 2026
COMPLETE QUESTIONS AND ANSWERS
GRADED A+
●● 2- Which of the following are the primary reasons for developing
drug formularies?
A.
manage pharmacy costs, promote patient safety
B.
reduce medication errors, educate physicians
C.
encourage the appropriate use of medications, educate physicians
D.
decrease food and drug interactions, promote patient safety
Answer: EXPLANATIONS:
A. A drug formulary is an approved list of medications, clinical
indications, and doses that helps manage pharmacy costs and patient
safety.
B. Reduced medication errors may result from having a drug formulary,
but is not the primary reason for having one. It is also not intended to
educate physicians.
C. A formulary may encourage the appropriate use of medications, but it
is not intended to educate physicians.
,D. A formulary is intended to promote patient safety, but the primary
purpose is not intended to decrease food and drug interactions.
●● 3- Management using quality improvement principles should
emphasize the importance of
A.
staff orientation.
B.
customers' expectations.
C.
quarterly statistical reports.
D.
team selection.
Answer: EXPLANATIONS:
A. Staff orientation is only one component of quality improvement
principles.
B. The basis of quality improvement is knowing what the customer
needs and wants.
C. Quarterly statistical reports are only one component of quality
improvement principles.
D. Team selection is only one component of quality improvement
principles.
●● 4- Quality improvement teams are beneficial because they
,A.
improve managerial control.
B.
promote competition and pride among members.
C.
maximize expertise and perspectives.
D.
authorize solutions to problems.
Answer: EXPLANATIONS:
A. Quality improvement teams do not affect managerial control.
B. Promoting competition is not a function of quality improvement
teams.
C. A diverse team, including members with different experience and
backgrounds, provides a broader knowledge base and outcomes.
D. Authorizing solutions to problems is a function of management.
●● 5- Which of the following is an essential component in a
performance improvement report?
A.
governing body approval
B.
data analysis and display
C.
, individual performance review
D.
team composition and attendance
Answer: EXPLANATIONS:
A. The governing body is accountable for the performance improvement
program, but their approval is not a component of a performance
improvement report.
B. The report has no value without having the data displayed and
analyzed.
C. An individual performance review is not an essential part of a
performance improvement report.
D. Team composition and attendance are not usually included in a
performance improvement report.
●● 6- Which of the following is the primary goal of risk management?
A.
Identify and manage risks to promote patient safety.
B.
Maintain an effective incident reporting system.
C.
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with legal actions.
COMPLETE QUESTIONS AND ANSWERS
GRADED A+
●● 2- Which of the following are the primary reasons for developing
drug formularies?
A.
manage pharmacy costs, promote patient safety
B.
reduce medication errors, educate physicians
C.
encourage the appropriate use of medications, educate physicians
D.
decrease food and drug interactions, promote patient safety
Answer: EXPLANATIONS:
A. A drug formulary is an approved list of medications, clinical
indications, and doses that helps manage pharmacy costs and patient
safety.
B. Reduced medication errors may result from having a drug formulary,
but is not the primary reason for having one. It is also not intended to
educate physicians.
C. A formulary may encourage the appropriate use of medications, but it
is not intended to educate physicians.
,D. A formulary is intended to promote patient safety, but the primary
purpose is not intended to decrease food and drug interactions.
●● 3- Management using quality improvement principles should
emphasize the importance of
A.
staff orientation.
B.
customers' expectations.
C.
quarterly statistical reports.
D.
team selection.
Answer: EXPLANATIONS:
A. Staff orientation is only one component of quality improvement
principles.
B. The basis of quality improvement is knowing what the customer
needs and wants.
C. Quarterly statistical reports are only one component of quality
improvement principles.
D. Team selection is only one component of quality improvement
principles.
●● 4- Quality improvement teams are beneficial because they
,A.
improve managerial control.
B.
promote competition and pride among members.
C.
maximize expertise and perspectives.
D.
authorize solutions to problems.
Answer: EXPLANATIONS:
A. Quality improvement teams do not affect managerial control.
B. Promoting competition is not a function of quality improvement
teams.
C. A diverse team, including members with different experience and
backgrounds, provides a broader knowledge base and outcomes.
D. Authorizing solutions to problems is a function of management.
●● 5- Which of the following is an essential component in a
performance improvement report?
A.
governing body approval
B.
data analysis and display
C.
, individual performance review
D.
team composition and attendance
Answer: EXPLANATIONS:
A. The governing body is accountable for the performance improvement
program, but their approval is not a component of a performance
improvement report.
B. The report has no value without having the data displayed and
analyzed.
C. An individual performance review is not an essential part of a
performance improvement report.
D. Team composition and attendance are not usually included in a
performance improvement report.
●● 6- Which of the following is the primary goal of risk management?
A.
Identify and manage risks to promote patient safety.
B.
Maintain an effective incident reporting system.
C.
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with legal actions.
