BUSML 3250 EXAM 1 TERM DEFINITION
AND PRACTICE QUESTIONS REVIEW WITH
ACCURATE AND PRECISE ANSWERS
GRADED A+
1. What is the core goal of marketing?
A) To create, communicate, deliver, and exchange offerings
that have value for customers
B) To maximize short-term profits at any cost
C) To advertise products aggressively
D) To reduce competition
Answer: A
Rationale: Marketing is defined by AMA as creating and
delivering value through exchange.
,Page 2 of 39
2. Which condition is necessary for an exchange to occur?
A) At least three parties involved
B) Each party has something of value to the other
C) Legal contract is required
D) Cash must change hands
Answer: B
Rationale: Exchange requires mutual value; money isn’t
mandatory (barter possible).
3. Which of the following is NOT one of the 4 Ps of marketing?
A) Product
B) Price
C) Perception
D) Place
Answer: C
Rationale: 4 Ps = Product, Price, Place, Promotion.
4. In the marketing mix, “Place” refers to:
A) Physical store only
,Page 3 of 39
B) Distribution channels and logistics
C) Advertising location
D) Packaging design
Answer: B
Rationale: Place covers how product gets to customer (supply
chain, retail, online).
5. A company decides to offer free delivery. Which P is
affected?
A) Product
B) Price
C) Place
D) Promotion
Answer: C
Rationale: Free delivery changes distribution/logistics (Place),
not just price perception.
6. What is a market orientation?
A) Focusing only on internal processes
, Page 4 of 39
B) Focusing on customer needs and competitors’ strategies
C) Maximizing shareholder returns only
D) Minimizing marketing budget
Answer: B
Rationale: Market orientation means using
customer/competitor data to guide strategy.
7. The concept of “customer value” is best defined as:
A) Lowest price available
B) Benefits received minus costs incurred
C) Product features only
D) Brand name recognition
Answer: B
Rationale: Value = perceived benefits / price (or benefits –
costs).
8. Which of the following is an example of a tangible
product?
A) Haircut