Page 1 of 149
CAM EXAM / CERTIFIED APARTMENT
MANAGER (CAM) ACTUAL EXAM
2026/2026 COMPLETE ACCURATE EXAM
REAL QUESTIONS AND CORRECT DETAILED
ANSWERS (EXPERT VERIFIED ANSWERS)
LATEST UPDATED VERSION 2026
|GUARANTEED PASS A+ (BRAND NEW!)
CAM EXAM
1. A prospect tells you they saw a lower rent advertised online
for your competitor. Which is the BEST response?
,Page 2 of 149
• A) “That property is in a worse location.”
• B) “We do not match competitor prices.”
• C) Compare value-add features (amenities, utility
allowances, lease terms) objectively.
• D) Immediately offer a $50/month discount.
Answer: C
Rationale: CAM emphasizes value-based leasing. Never
badmouth competitors (A). Immediately discounting (D) erodes
NOI. C is professional and data-driven.
2. Your property’s physical occupancy is 94%, but economic
occupancy is 88%. What is the most likely cause?
• A) High concession usage
• B) Too many model units
• C) Delinquent rent and bad debt
• D) Low renewal rate
,Page 3 of 149
Answer: C
Rationale: Economic occupancy accounts for rent loss from
vacancies and non-paying tenants. The gap suggests collections
issues.
3. Which of the following is a valid example of a “tiered
concession” strategy?
• A) Same concession for all new leases
• B) Higher concession for longer lease terms
• C) Concessions only for employees
• D) No concessions ever
Answer: B
Rationale: Tiered concessions reward longer commitments,
reducing turnover costs.
4. Scenario: You have 10 vacant units. 5 are ready now, 5
need repairs. Traffic is high. What is the best leasing priority?
• A) Show all 10 equally
, Page 4 of 149
• B) Only show ready units first
• C) Offer a discount for the repair-needed units
• D) Remove the repair-needed units from inventory
Answer: B
Rationale: Showing unready units damages reputation and
leads to move-in complaints.
5. What is the ideal phone-to-tour conversion rate benchmark
for CAM?
• A) 10-15%
• B) 25-35%
• C) 50-60%
• D) 80-90%
Answer: C
Rationale: Industry standard is 50-60% from phone inquiry to
scheduled tour.
CAM EXAM / CERTIFIED APARTMENT
MANAGER (CAM) ACTUAL EXAM
2026/2026 COMPLETE ACCURATE EXAM
REAL QUESTIONS AND CORRECT DETAILED
ANSWERS (EXPERT VERIFIED ANSWERS)
LATEST UPDATED VERSION 2026
|GUARANTEED PASS A+ (BRAND NEW!)
CAM EXAM
1. A prospect tells you they saw a lower rent advertised online
for your competitor. Which is the BEST response?
,Page 2 of 149
• A) “That property is in a worse location.”
• B) “We do not match competitor prices.”
• C) Compare value-add features (amenities, utility
allowances, lease terms) objectively.
• D) Immediately offer a $50/month discount.
Answer: C
Rationale: CAM emphasizes value-based leasing. Never
badmouth competitors (A). Immediately discounting (D) erodes
NOI. C is professional and data-driven.
2. Your property’s physical occupancy is 94%, but economic
occupancy is 88%. What is the most likely cause?
• A) High concession usage
• B) Too many model units
• C) Delinquent rent and bad debt
• D) Low renewal rate
,Page 3 of 149
Answer: C
Rationale: Economic occupancy accounts for rent loss from
vacancies and non-paying tenants. The gap suggests collections
issues.
3. Which of the following is a valid example of a “tiered
concession” strategy?
• A) Same concession for all new leases
• B) Higher concession for longer lease terms
• C) Concessions only for employees
• D) No concessions ever
Answer: B
Rationale: Tiered concessions reward longer commitments,
reducing turnover costs.
4. Scenario: You have 10 vacant units. 5 are ready now, 5
need repairs. Traffic is high. What is the best leasing priority?
• A) Show all 10 equally
, Page 4 of 149
• B) Only show ready units first
• C) Offer a discount for the repair-needed units
• D) Remove the repair-needed units from inventory
Answer: B
Rationale: Showing unready units damages reputation and
leads to move-in complaints.
5. What is the ideal phone-to-tour conversion rate benchmark
for CAM?
• A) 10-15%
• B) 25-35%
• C) 50-60%
• D) 80-90%
Answer: C
Rationale: Industry standard is 50-60% from phone inquiry to
scheduled tour.
