ESTATE UNIT 5 QUESTIONS &
UPDATED COMPLETE SOLUTIONS
Non-representation relationship - Correct Answer ✔✔ A Real estate pro working with a
party to trade in real estate buy is not acting on behalf of that party, Is considered the
customer
Representational relationship - Correct Answer ✔✔ Real estate pro ask for one of the
parties to trade or potential trade in real estate on behalf of the brokerage, is considered
the client
5 d's of role clarity - Correct Answer ✔✔ 1. discuss
2. Determine
3. Document
4. Disclose, representative capacity
5. Do, actions consistently
benefits of ensuring your role is understood - Correct Answer ✔✔ 1. complies with
regulatory requirements
2. enhances image of real estate pros
3. prevent unintended real estate relationships
4. verifies responsibilities
5. clarifies services
6. reduces disputes
Types of customers - Correct Answer ✔✔ 1. Customer represented with a different
brokerage
2. Customer trades with client of brokerage
3. Brokerage client trades with another brokerage client
4. Consumer wants to be unrepresented
Services provided to customers - Correct Answer ✔✔ 1. Provide stats and info
2. Provide standard form+agreements
3. Complete standard forms+agreements as per customers instructions
4. Recommend other industry pros
5. deliver offers+counter offers to and from the client
Services not proved to customers - Correct Answer ✔✔ 1. any confidential advice
2. Any services that require discretion + judgement
3. Any services involving advocacy or representation