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2026-2027 Exams Includes Frequently Tested Questions
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1. Which if the following is classified as the universal solvent? - Correct
Answer: water
2. Small amounts of chlorine can be added to water to: - Correct Answer:
kill bacteria
3. The ingredients on shampoo are listed in what order? - Correct Answer:
from largest to smallest percentage
4. A pH-balanced shampoo has a pH in the range of: - Correct Answer: 4.5
to 5.5
5. Which of the following substances absorb moisture or promote the
retention of moisture? - Correct Answer: humectants
6. A ______ is designed to penetrate the cortex and reinforce the hair shaft
from within, to temporarily reconstruct the hair. - Correct Answer:
protein conditioner
,7. Which of the following is used after a scalp treatment and before styling to
remove oil accumulation? - Correct Answer: scalp astringent lotion
8. Brushing of then hair should never be done prior to: - Correct Answer:
chemical services
9. The most highly recommended hairbrushes are those made from: -
Correct Answer: natural bristles
10.As a safety feature for the client, during a shampoo you should monitor the
water temperature by: - Correct Answer: keeping one finger over the
edge of the spray nozzle in contact with the water
11.A scalp treatment used when there is a deficiency of natural oil on the hair
or scalp should contain: - Correct Answer: moisturizer and emollient
ingredients
12.High-frequency current should never be used on hair treated with tonics
that contain: - Correct Answer: alcohol
13.Excessive oiliness is caused by: - Correct Answer: overactive sebaceous
gland
,14.When working a shampoo into a lather, you should use: - Correct
Answer: the cushions of your
15.The primary difference between a relaxation massage and a treatment
massage is: - Correct Answer: The products you use
16.What should be the primary consideration when selecting a shampoo? -
Correct Answer: the condition of the client's hair and scalp
17.Color-enhancing shampoos are used to : - Correct Answer: eliminate
unwanted color tones from the hair
18.All of the following are types of conditioners except: - Correct Answer:
spray-on
19.Spray-on thermal protectors safeguard against the harmful effects of __ the
hair. - Correct Answer: blow drying
20.For a clients with ___ hair, it is recommended that you use a gentle
cleansing shampoo and light leave-in conditioner - Correct Answer: fine,
damaged
21.Appropriate products for coarse, damaged, dry hair include all of the
following except: - Correct Answer: spray-on thermal protector and hair
masks
, 22.Part One of the Three- Part procedure includes: - Correct Answer:
cleaning and disinfecting your tools
23.What is the correct way to rinse your implements after cleaning them? -
Correct Answer: Run them under warm flowing water
24.You should wait until _____ before discussing your retail product
recommendations. - Correct Answer: the service is complete
25.Rainwater or chemically softened water that contains only a small amount
of minerals is called - Correct Answer: soft water
26.Water that contains minerals that reduce the ability of soap or shampoo too
lather properly is called? - Correct Answer: hard water
27.A ____ procedure is one that may produce undesirable side effects. -
Correct Answer: contraindicated
28.Shampoo containing special ingredients that are very effective in reducing
dandruff or relieving other scalp conditions is called ____ shampoo. -
Correct Answer: medicated