CMAA EXAM 3 QUESTIONS AND
ANSWERS (ALL CORRECT)
A CMAA is performing patient check-out at the end of a new patient appointment. What
form should the assistant provide a patient to obtain previous health history documents?
- Answer- Medical records release
What is a reason for the use of procedure codes? - Answer- To correlate procedures for
a diagnosis & justify the necessity for medical services
A CMAA wants to use a computerized system that will monitor usage & availability of
supplies. What system serves this purpose? - Answer- Inventory control system
A CMAA provides a patient with a copy of the Patient's Bill of Rights. What component
is part of this legal document? - Answer- Patients should be advised of the means of
communication used to contact them with medical information
A CMAA is checking a patient out after their office visit. When providing the patient
instructions, what method of teaching is the assistant using that involves explaining
discharge instructions? - Answer- Compliance with the treatment plan
What represents a negative number on a patient's account & indicates an overpayment
has been made? - Answer- Credit balance
Which part of Medicare pays for hospitalization? - Answer- Part A
A CMAA is speaking with a patient who has total hearing loss. What action should the
assistant take? - Answer- Request an interpreter for the patient
A patient presents with chest pain, shortness of breath, heartburn, jaw pain, & syncope.
What condition might the patient be experiencing? - Answer- Heart attack
An established patient requests a routine physical examination during a provider's
scheduled week of vacation. What statement should the CMAA make to the patient? -
Answer- "Your provider is unavailable during that time, but I have a couple of time the
following week that might work."
A CMAA is closing the office for the day. What action should the assistant take? -
Answer- Activate the alarm system
, What is a court order to mandate appearance & produce medical records for a trial? -
Answer- Subpoena duces tecum
A CMAA receives a referral from a gastroenterologist for a hiatal hernia that requires
additional testing. What action should the assistant take? - Answer- Contact the
referring provider
A CMAA is performing a check-in with a patient. What action should the assistant take
that demonstrates professionalism? - Answer- Greet the patient promptly & courteously
What task should a CMAA perform? - Answer- Complete an inventory list of office
supplies
What refers to rules & beliefs about conduct in relation to health care issues? - Answer-
Ethics
A CMAA should identify that what ensures security of patient medical records? -
Answer- Providing each staff member with their own individual login & password to
access the records
What is the location of the femur? - Answer- Upper part of the leg
What action should a CMAA take to reduce the number of no-show appointments? -
Answer- Call patients 1 to 2 days before their scheduled appointment
What term indicates an improper release of protected health information (PHI)? -
Answer- Breach of confidentiality
An 85-year-old patient, who is accompanied by a family member, asks a CMAA to
clarify instructions regarding a procedure. What action should the assistant take? -
Answer- Observe the patient's nonverbal behavior to verify that they understand the
information
A CMAA discovers two charts that they suspect are for the same patient. What are two
identifiers that the assistant should check to ensure the two charts are for the same
patient? - Answer- Patient's last name & date of birth
A CMAA is preparing to submit electronical medical claims directly to the Centers for
Medicare & Medicaid Services (CMS). What (form) should the assistant use? - Answer-
CMS-1500 claim form
All pages of a patient's medical record must include what information? - Answer-
Patient's name
ANSWERS (ALL CORRECT)
A CMAA is performing patient check-out at the end of a new patient appointment. What
form should the assistant provide a patient to obtain previous health history documents?
- Answer- Medical records release
What is a reason for the use of procedure codes? - Answer- To correlate procedures for
a diagnosis & justify the necessity for medical services
A CMAA wants to use a computerized system that will monitor usage & availability of
supplies. What system serves this purpose? - Answer- Inventory control system
A CMAA provides a patient with a copy of the Patient's Bill of Rights. What component
is part of this legal document? - Answer- Patients should be advised of the means of
communication used to contact them with medical information
A CMAA is checking a patient out after their office visit. When providing the patient
instructions, what method of teaching is the assistant using that involves explaining
discharge instructions? - Answer- Compliance with the treatment plan
What represents a negative number on a patient's account & indicates an overpayment
has been made? - Answer- Credit balance
Which part of Medicare pays for hospitalization? - Answer- Part A
A CMAA is speaking with a patient who has total hearing loss. What action should the
assistant take? - Answer- Request an interpreter for the patient
A patient presents with chest pain, shortness of breath, heartburn, jaw pain, & syncope.
What condition might the patient be experiencing? - Answer- Heart attack
An established patient requests a routine physical examination during a provider's
scheduled week of vacation. What statement should the CMAA make to the patient? -
Answer- "Your provider is unavailable during that time, but I have a couple of time the
following week that might work."
A CMAA is closing the office for the day. What action should the assistant take? -
Answer- Activate the alarm system
, What is a court order to mandate appearance & produce medical records for a trial? -
Answer- Subpoena duces tecum
A CMAA receives a referral from a gastroenterologist for a hiatal hernia that requires
additional testing. What action should the assistant take? - Answer- Contact the
referring provider
A CMAA is performing a check-in with a patient. What action should the assistant take
that demonstrates professionalism? - Answer- Greet the patient promptly & courteously
What task should a CMAA perform? - Answer- Complete an inventory list of office
supplies
What refers to rules & beliefs about conduct in relation to health care issues? - Answer-
Ethics
A CMAA should identify that what ensures security of patient medical records? -
Answer- Providing each staff member with their own individual login & password to
access the records
What is the location of the femur? - Answer- Upper part of the leg
What action should a CMAA take to reduce the number of no-show appointments? -
Answer- Call patients 1 to 2 days before their scheduled appointment
What term indicates an improper release of protected health information (PHI)? -
Answer- Breach of confidentiality
An 85-year-old patient, who is accompanied by a family member, asks a CMAA to
clarify instructions regarding a procedure. What action should the assistant take? -
Answer- Observe the patient's nonverbal behavior to verify that they understand the
information
A CMAA discovers two charts that they suspect are for the same patient. What are two
identifiers that the assistant should check to ensure the two charts are for the same
patient? - Answer- Patient's last name & date of birth
A CMAA is preparing to submit electronical medical claims directly to the Centers for
Medicare & Medicaid Services (CMS). What (form) should the assistant use? - Answer-
CMS-1500 claim form
All pages of a patient's medical record must include what information? - Answer-
Patient's name
