CMAA FINAL EXAM QUESTIONS AND
ANSWERS (GRADED A+)
A medical administrative assistant is preparing to create a patient file placeholder in the
facility's electronic health record (EHR). Apart from the patient's name, which of the
following pieces of information should the assistant obtain to maintain pre-appointment
communication with the patient? - Answer- telephone number
Which of the following describes the birthday rule? - Answer- The parent whose day of
birth occurs earlier in the calendar year holds the primary policy for dependent children
When a provider requests a patient to have a diagnostic test at a hospital, which of the
following actions should the medical administrative assistant take? - Answer- Schedule
the test with the hospital
A patient authorizes a third-party payer to reimburse a provider directly by signing which
of the following? - Answer- assignment of benefits
A medical administrative assistant is providing a patient with a checklist from the
Centers for Disease Control and Prevention (CDC) about ways to reduce the risk for
falls. The assistant should identify that which of the following recommendations is
included on the checklist? - Answer- Improve lighting in the home
A third-party payer is requesting documentation to support billed services. Which of the
following is the appropriate document the medical administrative assistant should
forward to the third-party payer? - Answer- progress notes
Which of the following tasks is within a medical administrative assistant's scope of
practice? - Answer- managing accounts receivable
A medical administrative assistant provides a patient with a copy of the Patient's Bill of
Rights. Which of the following components is part of this legal document? - Answer-
Patients should be advised of the means of communication used to contact them with
medical information.
Which of the following duties should a clinical medical assistant defer to a medical
administrative assistant? - Answer- Accepting and documenting payments
Which of the following information is acceptable to request on a patient sign-in sheet? -
Answer- Appointment time
, A medical administrative assistant should identify that which of the following types of
interpreters uses silent mouth speech, gestures, and hand codes for each speech
sound? - Answer- oral interpreter
A medical administrative assistant should include which of the following in the
compliance plan when training new assistants? - Answer- Health Insurance Portability
and Accountability Act (HIPAA)
A medical administrative assistant is providing a patient with instructions about fasting
before their upcoming laboratory test. Which of the following statements should the
assistant make? - Answer- "Do not eat or drink anything for 8 to 12 hours before the
test."
Which of the following actions is a medical administrative assistant's first priority when
pulling daily charts? - Answer- Review the appointment schedule
A medical administrative assistant is preparing to submit electronic medical claims
directly to the Centers for Medicare and Medicaid Services
(CMS). Which of the following should the assistant use? - Answer- CMS-1500 claim
form
Which of the following parts of Medicare pays for hospitalization? - Answer- Part A pays
for inpatient services. such as hospitalization, skilled nursing care facilities, hospice and
home health.
Which of the following parts of Medicare pays for outpatient procedures? - Answer- Part
B
Which of the following parts of Medicare pays for 20% coinsurance that Medicare does
not cover? - Answer- Part C
Which of the following parts of Medicare pays for prescription medication? - Answer-
Part D
All pages of a patient's medical record must include which of the following information? -
Answer- Patient name
Which of the following actions should a medical administrative assistant take when
processing critical mail for a provider who is out on vacation? - Answer- Consult with an
on-call provider about the mail
What is an on-call provider? - Answer- A substitute type of Doctor. When the doctor is
absent, all concerns, questions, etc are directed to them.
ANSWERS (GRADED A+)
A medical administrative assistant is preparing to create a patient file placeholder in the
facility's electronic health record (EHR). Apart from the patient's name, which of the
following pieces of information should the assistant obtain to maintain pre-appointment
communication with the patient? - Answer- telephone number
Which of the following describes the birthday rule? - Answer- The parent whose day of
birth occurs earlier in the calendar year holds the primary policy for dependent children
When a provider requests a patient to have a diagnostic test at a hospital, which of the
following actions should the medical administrative assistant take? - Answer- Schedule
the test with the hospital
A patient authorizes a third-party payer to reimburse a provider directly by signing which
of the following? - Answer- assignment of benefits
A medical administrative assistant is providing a patient with a checklist from the
Centers for Disease Control and Prevention (CDC) about ways to reduce the risk for
falls. The assistant should identify that which of the following recommendations is
included on the checklist? - Answer- Improve lighting in the home
A third-party payer is requesting documentation to support billed services. Which of the
following is the appropriate document the medical administrative assistant should
forward to the third-party payer? - Answer- progress notes
Which of the following tasks is within a medical administrative assistant's scope of
practice? - Answer- managing accounts receivable
A medical administrative assistant provides a patient with a copy of the Patient's Bill of
Rights. Which of the following components is part of this legal document? - Answer-
Patients should be advised of the means of communication used to contact them with
medical information.
Which of the following duties should a clinical medical assistant defer to a medical
administrative assistant? - Answer- Accepting and documenting payments
Which of the following information is acceptable to request on a patient sign-in sheet? -
Answer- Appointment time
, A medical administrative assistant should identify that which of the following types of
interpreters uses silent mouth speech, gestures, and hand codes for each speech
sound? - Answer- oral interpreter
A medical administrative assistant should include which of the following in the
compliance plan when training new assistants? - Answer- Health Insurance Portability
and Accountability Act (HIPAA)
A medical administrative assistant is providing a patient with instructions about fasting
before their upcoming laboratory test. Which of the following statements should the
assistant make? - Answer- "Do not eat or drink anything for 8 to 12 hours before the
test."
Which of the following actions is a medical administrative assistant's first priority when
pulling daily charts? - Answer- Review the appointment schedule
A medical administrative assistant is preparing to submit electronic medical claims
directly to the Centers for Medicare and Medicaid Services
(CMS). Which of the following should the assistant use? - Answer- CMS-1500 claim
form
Which of the following parts of Medicare pays for hospitalization? - Answer- Part A pays
for inpatient services. such as hospitalization, skilled nursing care facilities, hospice and
home health.
Which of the following parts of Medicare pays for outpatient procedures? - Answer- Part
B
Which of the following parts of Medicare pays for 20% coinsurance that Medicare does
not cover? - Answer- Part C
Which of the following parts of Medicare pays for prescription medication? - Answer-
Part D
All pages of a patient's medical record must include which of the following information? -
Answer- Patient name
Which of the following actions should a medical administrative assistant take when
processing critical mail for a provider who is out on vacation? - Answer- Consult with an
on-call provider about the mail
What is an on-call provider? - Answer- A substitute type of Doctor. When the doctor is
absent, all concerns, questions, etc are directed to them.
