100% ACCURATE SOLUTIONS | VERIFIED ANSWERS - INSTANT PDF DOWNLOAD
Examiner/Administrator: National Association of Long Term Care Administrator Boards
Candidate Name: ____________________________
Candidate ID: ________________________________
Date: _______________________________________
Examination Centre: __________________________
PROFESSIONAL CERTIFICATION EXAMINATION COVER SHEET
Time Allowed: 2 Hours 30 Minutes
Total Questions: 100
Instructions: Answer all questions. Select the most appropriate answer for each scenario.
CORE DOMAINS ASSESSED
Leadership & Management
, Human Resources
Finance
Environment & Quality
Customer Care & Services
This examination is designed to assess the competencies required of entry-level long-
term care administrators. Candidates are evaluated on their ability to apply leadership,
regulatory, financial, and operational principles in realistic healthcare management
scenarios. The questions emphasize decision-making, ethical reasoning, and problem-
solving aligned with industry standards and best practices in long-term care
administration.
Candidates must carefully read each question and select the best possible answer. The
exam consists of 100 multiple-choice questions to be completed within the allotted time.
No external materials are permitted. This is a simulated assessment created for
preparation purposes and reflects the structure and rigor of the official NAB CORE
examination.
,Q1. A nursing facility administrator notices a decline in staff morale following a recent
restructuring. What is the MOST effective initial leadership action?
A. Implement disciplinary measures for low-performing staff
B. Conduct staff satisfaction surveys and hold listening sessions
C. Increase workload to improve productivity
D. Replace department managers immediately
Correct Answer: 🔴 B. Conduct staff satisfaction surveys and hold listening sessions
Explanation: Engaging staff directly helps identify root causes of morale issues and
promotes trust. Option A is punitive and premature. Option C worsens morale. Option D is
drastic without proper assessment. Effective leadership begins with understanding employee
concerns.
Q2. A facility experiences a sudden increase in patient falls. Which quality improvement
strategy should be implemented FIRST?
A. Terminate staff responsible
B. Conduct root cause analysis
C. Increase patient admissions
D. Ignore isolated incidents
, Correct Answer: 🔴 B. Conduct root cause analysis
Explanation: Root cause analysis identifies underlying systemic issues. Option A is reactive
and unjustified. Option C is irrelevant. Option D ignores patient safety concerns.
Q3. A department exceeds its budget due to overtime costs. What is the BEST managerial
response?
A. Eliminate overtime entirely
B. Analyze staffing patterns and adjust scheduling
C. Reduce employee wages
D. Ignore budget variance
Correct Answer: 🔴 B. Analyze staffing patterns and adjust scheduling
Explanation: Evaluating staffing needs helps control overtime sustainably. Option A may
harm care quality. Option C is unethical. Option D reflects poor financial management.
Q4. A resident’s family complains about poor communication. What should the
administrator do FIRST?
A. Dismiss the complaint