USPS SSA WINDOW EXAM QUESTIONS
WITH CORRECT ANSWERS 2026
What is GIST - CORRECT ANSWER -Greet. Inquire, Suggest, Thank
What is the postal service mission? - CORRECT ANSWER -Provide trusted, affordable universal
service
Why does the Postal service go by the 24 hr clock? - CORRECT ANSWER -To keep process on task
to ensure collection and delivery is on time
What is the minimum size of a letter - CORRECT ANSWER -3 1/2 x 5
What do you get with Priority Mail Express? - CORRECT ANSWER -$100 insurance, 1-2 day
delivery Guarantee, Tracking
What do you get with USPS Tracking? - CORRECT ANSWER -Day and time of delivery
What are the color of the money orders? - CORRECT ANSWER -Green (domestic) Pink
(international)
Why would someone need to insure a package? - CORRECT ANSWER -Against lost, stolen, or
damaged item
How long are money orders good for? - CORRECT ANSWER -FOREVER
What are the 3 P's? - CORRECT ANSWER -Personal, Professional, Postal
, How many keys do you get when you rent a PO Box? - CORRECT ANSWER -2
PO Boxes can be rented for how many months at a time - CORRECT ANSWER -3 months (auto
pay) 6 months, 12 months
What is Balloon Pricing? - CORRECT ANSWER -Very light and very large
What are the characteristics for Dimensional Weight Pricing - CORRECT ANSWER -Priority, Zone
5-8 and is more than a Cubic foot
What is a IRC (International Reply Coupon)? - CORRECT ANSWER -a prepaid coupon use to
purchase stamp equivalent of current postage rate to other country
What would certified mail be used for? - CORRECT ANSWER -Important documents such as
taxes, court documents.
What is restricted delivery? - CORRECT ANSWER -when you needed a specific person to sign for
item
When do you need to fill out a 8105A? - CORRECT ANSWER -for money orders purchases in
$3000 or more and cashing of $10, 000 in a single day
When would you fill out a 8105B - CORRECT ANSWER -when a suspicious transaction has taken
place
What kind of payment can the Post office take? - CORRECT ANSWER -Cash, credit/debit cards,
money orders, travelers checks, checks (personal and business)
WITH CORRECT ANSWERS 2026
What is GIST - CORRECT ANSWER -Greet. Inquire, Suggest, Thank
What is the postal service mission? - CORRECT ANSWER -Provide trusted, affordable universal
service
Why does the Postal service go by the 24 hr clock? - CORRECT ANSWER -To keep process on task
to ensure collection and delivery is on time
What is the minimum size of a letter - CORRECT ANSWER -3 1/2 x 5
What do you get with Priority Mail Express? - CORRECT ANSWER -$100 insurance, 1-2 day
delivery Guarantee, Tracking
What do you get with USPS Tracking? - CORRECT ANSWER -Day and time of delivery
What are the color of the money orders? - CORRECT ANSWER -Green (domestic) Pink
(international)
Why would someone need to insure a package? - CORRECT ANSWER -Against lost, stolen, or
damaged item
How long are money orders good for? - CORRECT ANSWER -FOREVER
What are the 3 P's? - CORRECT ANSWER -Personal, Professional, Postal
, How many keys do you get when you rent a PO Box? - CORRECT ANSWER -2
PO Boxes can be rented for how many months at a time - CORRECT ANSWER -3 months (auto
pay) 6 months, 12 months
What is Balloon Pricing? - CORRECT ANSWER -Very light and very large
What are the characteristics for Dimensional Weight Pricing - CORRECT ANSWER -Priority, Zone
5-8 and is more than a Cubic foot
What is a IRC (International Reply Coupon)? - CORRECT ANSWER -a prepaid coupon use to
purchase stamp equivalent of current postage rate to other country
What would certified mail be used for? - CORRECT ANSWER -Important documents such as
taxes, court documents.
What is restricted delivery? - CORRECT ANSWER -when you needed a specific person to sign for
item
When do you need to fill out a 8105A? - CORRECT ANSWER -for money orders purchases in
$3000 or more and cashing of $10, 000 in a single day
When would you fill out a 8105B - CORRECT ANSWER -when a suspicious transaction has taken
place
What kind of payment can the Post office take? - CORRECT ANSWER -Cash, credit/debit cards,
money orders, travelers checks, checks (personal and business)
