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Advertising revenue model -ANSWERS-Provides users with information on services
and products and provides an opportunity for suppliers to advertise
Affiliate revenue model -ANSWERS-Companies receive a referral fee for directing
business to an affiliate
Appraisal cost -ANSWERS-The cost associated with uncovering defects
Automated order entry systems -ANSWERS-A method using telephone models to send
digital orders to suppliers.
Backwards integration -ANSWERS-Owning or controlling sources of raw materials and
components.
Benchmarking -ANSWERS-Studying other companies business practices for
comparison.
Bullwhip effect -ANSWERS-Inaccurate or distorted demand information created in the
supply chain.
Business to Business commerce -ANSWERS-Businesses buying and selling to other
businesses.
, Business to consumer commerce -ANSWERS-Businesses selling to individual
consumers.
Cause and effect diagrams -ANSWERS-A chart that identifies potential causes of
particular quality problems.
Checklist -ANSWERS-A list of common defects and the number of observed
occurrences of each.
Conformance to specifications -ANSWERS-how well a product or service meets the
targets and tolerances set by designers.
Continuous improvement -ANSWERS-A philosophy of never ending improvement.
Control charts -ANSWERS-Charts used to evaluate whether a process is operating
within expectations.
Crossdocking -ANSWERS-Eliminates storage and order picking functions of a
distribution warehouse.
Customer defined quality -ANSWERS-an integrated effort designed to improve quality
performance at every level of the organization.
Deming Prize -ANSWERS-Japanese award for companies to recognize efforts in quality
improvement.
Distribution management -ANSWERS-Responsible for the movement of material from
the manufacturer to the customer.
Distribution warehouse -ANSWERS-Used for short term storage, consolidation, and
product mixing.