, TESTBANK FOR Diversity in Organizations 5th Edition Bell
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The file includes the complete test bank, organized chapter by chapter.
A sample of selected pages has been provided for preview.
All available appendices and Excel files (if included in the original resources) are
provided.
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,Name: Class: Date:
Chapter 01: Introduction
1. The term “ethnicity” refers to
a. differences between Hispanics and Asians.
b. a shared national origin or a shared cultural heritage.
c. biological differences identifiable by scientists.
d. race.
ANSWER: b
2. The U.S. Supreme Court used the research of Patricia Gruin that identified the benefits of a diverse learning
environment for students in its decision in favor of portions of which university’s diversity programs?
a. University of Idaho
b. University of Texas
c. University of California
d. University of Michigan
ANSWER: d
3. According to the text, which statement is true of the demographic makeup of the workforce?
a. Overall, women participate at higher rates in the workforce than men.
b. Black women participate at lower rates in the workforce than other women.
c. More than half of Whites participate in the workforce.
d. Hispanic and Asian men participate in the workforce at lower rates than other men.
ANSWER: c
4. The “value in diversity” perspective may lead to
a. worse exit interviews.
b. lost productivity while positions are unfilled.
c. higher recruiting costs.
d. greater organizational competitiveness.
ANSWER: d
5. Johnston and Packer’s 1987 research on the changing demographics of workers in the twenty-first century resulted in
a. a decrease in minorities and women entering the workforce.
b. a lack of concern about how workplaces managed diversity in their workforces.
c. concern about how to “manage” the increasing diversity and how to capitalize on it.
d. a lack of future action in managing workplace diversity.
ANSWER: c
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,Name: Class: Date:
Chapter 01: Introduction
6. Which of the following is a negative outcome that may arise from increased diversity?
a. Discrimination
b. Increase in organizational attachment, commitment, and job satisfaction
c. Perceptions that the workplace is values diversity
d. Decrease in cross-race interactions
ANSWER: a
7. Individual benefits of working and learning in diverse environments that have been documented by researchers include
a. being more open to the perspective of others.
b. being less support for race-based initiatives.
c. seeing diversity as being divisive but inevitable.
d. being less tolerant of sexual minorities.
ANSWER: a
8. One advantage to being an inclusive organization is that it can help the organization compete for which types of
employees?
a. The most experienced employees
b. Employees that have diverse educational backgrounds
c. The best employees from all backgrounds.
d. Employees from competitors
ANSWER: c
9. Each group’s (e.g., racial group, gender) level of education
a. affects their opportunities for and actual advancement.
b. does not affect their incomes.
c. affects their employment opportunities the same as every other group.
d. does not affect whether and where its members are employed.
ANSWER: a
10. Which statement accurately describes research on the performance of diverse groups compared with homogeneous
groups?
a. Initially, homogenous groups underperform diverse groups.
b. Over time, diverse groups perform increasingly worse compared to homogenous groups.
c. Over time, the performance of diverse groups exceeds the performance of homogeneous groups.
d. There is no difference in the performance of diverse and homogeneous groups, either initially or over time.
ANSWER: c
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,Name: Class: Date:
Chapter 01: Introduction
11. When it comes to attracting and retaining employees from various backgrounds
a. organizations that discriminate may have higher compensation costs because they draw from a larger pool of
workers.
b. if an organization develops a reputation for valuing only a subset of workers, those preferred workers will tell
their friends from similar identity groups, thus increasing the overall number of potential applicants and workers.
c. recruitment advertisements featuring heterogeneous workers do not affect minorities’ desire to work for an
organization.
d. if an organization develops a reputation for valuing all types of workers, this will increase the organization’s
ability to compete for employees.
ANSWER: d
12. What are identity groups?
a. Groups that are not related to historical disparities among groups in treatment, opportunities, and outcomes
b. Collectivities people use to categorize themselves and others
c. Characteristics of individuals that are not easily identifiable
d. Social groups that have no personal meaning
ANSWER: b
13. Which of the following is true of group membership categories?
a. Group membership categories must be entered into by choice.
b. All of an individual’s group membership categories will change over time.
c. Since we’re all “diverse,” multiple group memberships make diversity less important to everyone.
d. Some group membership categories are immutable, but some may change over one’s lifetime.
ANSWER: d
14. Which of the following is true about demographic changes around the world?
a. In some countries, the workforce is shrinking.
b. Developing countries are providing few workers for other countries.
c. More younger workers are being added to the U.S. workforce than in the past.
d. Women face less discrimination and harassment in the workplace.
ANSWER: a
15. Cedric Herring's research on diversity found that
a. diversity had a slightly negative impact on organizational functioning.
b. there was little support for the hypothesis that diversity benefits organizations.
c. racial diversity was associated with increased sales revenue and more customers.
d. gender diversity was associated with greater relative profits, while racial diversity was not.
ANSWER: c
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,Name: Class: Date:
Chapter 01: Introduction
16. Despite the amount of media attention focusing on lawsuits and damage settlements, an organization’s likelihood of
being sued is relatively small.
a. True
b. False
ANSWER: True
17. Diversity without a supportive climate can result in negative consequences in an organization.
a. True
b. False
ANSWER: True
18. Employment discrimination occurs when personal characteristics of applicants and workers that are related to
productivity are valued in the labor market.
a. True
b. False
ANSWER: False
19. Diversity and inclusion are beneficial only to members of certain groups.
a. True
b. False
ANSWER: False
20. The unemployment rates are the same for each racial group.
a. True
b. False
ANSWER: False
21. Developing nations are increasingly being seen as sources of new workers for many countries that have historically
resisted immigration.
a. True
b. False
ANSWER: True
22. The costs of doing a poor job in integrating workers from different backgrounds can be very high.
a. True
b. False
ANSWER: True
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,Name: Class: Date:
Chapter 01: Introduction
23. Equity refers to the distribution and provision of resources to achieve a fair or just outcome.
a. True
b. False
ANSWER: True
24. The number of discrimination charges filed with the EEOC averages nearly 500,000 per year.
a. True
b. False
ANSWER: False
25. Research indicates that effective management of diversity is associated with stock prices.
a. True
b. False
ANSWER: True
26. After learning to interact with each other, diverse groups tend to develop more and higher-quality solutions to
problems than homogenous groups do.
a. True
b. False
ANSWER: True
27. Being supportive of diversity can sometimes result in organizations facing boycotts and negative publicity from those
who are resistant to diversity.
a. True
b. False
ANSWER: True
28. People who are not personally affected by discrimination may find overt discrimination and other negative behaviors
morally offensive.
a. True
b. False
ANSWER: True
29. The unemployment rate for African Americans is often higher than for any other racial group.
a. True
b. False
ANSWER: True
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,Name: Class: Date:
Chapter 01: Introduction
30. The unemployment rate for White Americans is often higher than the rate for African Americans.
a. True
b. False
ANSWER: False
31. What term refers to one’s position in the economic system of production, distribution, and consumption of goods and
services in industrial societies?
a. Ethnicity
b. Social class
c. Identity group
d. Diversity class
ANSWER: b
32. People with similar productive characteristics sometimes experience differences in rewards.
a. True
b. False
ANSWER: True
33. Some believe that societal resources are distributed exclusively or primarily on the basis of individual merit. What is
the term for this belief?
a. Belief of equality
b. Myth of equality
c. Belief of meritocracy
d. Myth of meritocracy
ANSWER: d
34. Law professor Kimberle Crenshaw pointed to the U.S. court system’s unwillingness to consider the
multidimensionality of Black women’s experiences that results from the combination of race and sex discrimination.
This is an example of what concept?
a. Radicalized harassment
b. Multidimentional meritocracy
c. Intersectionality
d. Structural racism
ANSWER: c
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,Name: Class: Date:
Chapter 01: Introduction
35. If a man identifies as male and this is consistent with their sex assigned at birth, which of the following terms would
describe that person?
a. Cisgender
b. Transgender
c. Sexual gender
d. Diverse gender
ANSWER: a
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, Name: Class: Date:
Chapter 02: Theoretical Background and Foundation
1. According to the text, characteristics of minority or non-dominant groups often include
a. identifiability, differential income, discrimination, and group awareness.
b. identifiability, visibility, discrimination, and group dynamics.
c. identifiability, differential power, discrimination, and group awareness.
d. visibility, differential income, discrimination, group awareness.
ANSWER: c
2. Stereotypes
a. can only be “negative.”
b. prevent individuals from being fired.
c. are not part of the categorization process that helps individuals order their environment.
d. are the overgeneralizations of characteristics to large human groups.
ANSWER: d
3. In-group favoritism
a. is unlikely to result in the similarity effect in organizations.
b. is of little consequence in today’s carefully monitored organizations.
c. can disadvantage non-dominant group members.
d. is necessarily negative, even when not coupled with power.
ANSWER: c
4. Attribution error
a. gives advantages to non-dominant group members while disadvantaging dominant group members.
b. is the tendency to underestimate the influence of external factors and overestimate the influence of internal
factors when evaluating the behavior of others.
c. is the tendency to underestimate the influence of internal factors and overestimate the influence of external
factors when evaluating one’s own behaviors.
d. happens only when dominant group members evaluate the behavior of out-group members.
ANSWER: b
5. Which of the following is true regarding discrimination?
a. Discrimination is differential treatment that does not limit the economic opportunities of the members of a
particular group.
b. Discrimination is not a defining characteristic of minorities.
c. Experiencing discrimination does not lead to group awareness.
d. Discrimination serves to limit the social and political opportunities of the members of a particular group.
ANSWER: d
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Important Notes
The file includes the complete test bank, organized chapter by chapter.
A sample of selected pages has been provided for preview.
All available appendices and Excel files (if included in the original resources) are
provided.
We continuously update our files to ensure you receive the latest and most accurate
editions.
New editions are added regularly – stay connected for updates!
✅ Why Buy From Us?
📚 Complete & organized chapter-by-chapter – no missing content, no guessing.
⚡ Instant digital delivery – get your file the moment you pay, no waiting.
📅 Always up to date – we track new editions so you always get the latest version.
💬 Friendly support – real humans ready to help, anytime you need us.
🔒 Safe & secure – thousands of satisfied students trust us every semester.
🛡️Our Guarantees
💰 Money-Back Guarantee: Not satisfied? We offer a full refund – no questions asked.
🔄 Wrong File? No Problem: Contact us and we will replace it immediately with the
correct version, free of charge.
⏰ 24/7 Support: We are always here – reach out anytime and expect a fast response.
Contact Email:
,Name: Class: Date:
Chapter 01: Introduction
1. The term “ethnicity” refers to
a. differences between Hispanics and Asians.
b. a shared national origin or a shared cultural heritage.
c. biological differences identifiable by scientists.
d. race.
ANSWER: b
2. The U.S. Supreme Court used the research of Patricia Gruin that identified the benefits of a diverse learning
environment for students in its decision in favor of portions of which university’s diversity programs?
a. University of Idaho
b. University of Texas
c. University of California
d. University of Michigan
ANSWER: d
3. According to the text, which statement is true of the demographic makeup of the workforce?
a. Overall, women participate at higher rates in the workforce than men.
b. Black women participate at lower rates in the workforce than other women.
c. More than half of Whites participate in the workforce.
d. Hispanic and Asian men participate in the workforce at lower rates than other men.
ANSWER: c
4. The “value in diversity” perspective may lead to
a. worse exit interviews.
b. lost productivity while positions are unfilled.
c. higher recruiting costs.
d. greater organizational competitiveness.
ANSWER: d
5. Johnston and Packer’s 1987 research on the changing demographics of workers in the twenty-first century resulted in
a. a decrease in minorities and women entering the workforce.
b. a lack of concern about how workplaces managed diversity in their workforces.
c. concern about how to “manage” the increasing diversity and how to capitalize on it.
d. a lack of future action in managing workplace diversity.
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 1
,Name: Class: Date:
Chapter 01: Introduction
6. Which of the following is a negative outcome that may arise from increased diversity?
a. Discrimination
b. Increase in organizational attachment, commitment, and job satisfaction
c. Perceptions that the workplace is values diversity
d. Decrease in cross-race interactions
ANSWER: a
7. Individual benefits of working and learning in diverse environments that have been documented by researchers include
a. being more open to the perspective of others.
b. being less support for race-based initiatives.
c. seeing diversity as being divisive but inevitable.
d. being less tolerant of sexual minorities.
ANSWER: a
8. One advantage to being an inclusive organization is that it can help the organization compete for which types of
employees?
a. The most experienced employees
b. Employees that have diverse educational backgrounds
c. The best employees from all backgrounds.
d. Employees from competitors
ANSWER: c
9. Each group’s (e.g., racial group, gender) level of education
a. affects their opportunities for and actual advancement.
b. does not affect their incomes.
c. affects their employment opportunities the same as every other group.
d. does not affect whether and where its members are employed.
ANSWER: a
10. Which statement accurately describes research on the performance of diverse groups compared with homogeneous
groups?
a. Initially, homogenous groups underperform diverse groups.
b. Over time, diverse groups perform increasingly worse compared to homogenous groups.
c. Over time, the performance of diverse groups exceeds the performance of homogeneous groups.
d. There is no difference in the performance of diverse and homogeneous groups, either initially or over time.
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 2
,Name: Class: Date:
Chapter 01: Introduction
11. When it comes to attracting and retaining employees from various backgrounds
a. organizations that discriminate may have higher compensation costs because they draw from a larger pool of
workers.
b. if an organization develops a reputation for valuing only a subset of workers, those preferred workers will tell
their friends from similar identity groups, thus increasing the overall number of potential applicants and workers.
c. recruitment advertisements featuring heterogeneous workers do not affect minorities’ desire to work for an
organization.
d. if an organization develops a reputation for valuing all types of workers, this will increase the organization’s
ability to compete for employees.
ANSWER: d
12. What are identity groups?
a. Groups that are not related to historical disparities among groups in treatment, opportunities, and outcomes
b. Collectivities people use to categorize themselves and others
c. Characteristics of individuals that are not easily identifiable
d. Social groups that have no personal meaning
ANSWER: b
13. Which of the following is true of group membership categories?
a. Group membership categories must be entered into by choice.
b. All of an individual’s group membership categories will change over time.
c. Since we’re all “diverse,” multiple group memberships make diversity less important to everyone.
d. Some group membership categories are immutable, but some may change over one’s lifetime.
ANSWER: d
14. Which of the following is true about demographic changes around the world?
a. In some countries, the workforce is shrinking.
b. Developing countries are providing few workers for other countries.
c. More younger workers are being added to the U.S. workforce than in the past.
d. Women face less discrimination and harassment in the workplace.
ANSWER: a
15. Cedric Herring's research on diversity found that
a. diversity had a slightly negative impact on organizational functioning.
b. there was little support for the hypothesis that diversity benefits organizations.
c. racial diversity was associated with increased sales revenue and more customers.
d. gender diversity was associated with greater relative profits, while racial diversity was not.
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 3
,Name: Class: Date:
Chapter 01: Introduction
16. Despite the amount of media attention focusing on lawsuits and damage settlements, an organization’s likelihood of
being sued is relatively small.
a. True
b. False
ANSWER: True
17. Diversity without a supportive climate can result in negative consequences in an organization.
a. True
b. False
ANSWER: True
18. Employment discrimination occurs when personal characteristics of applicants and workers that are related to
productivity are valued in the labor market.
a. True
b. False
ANSWER: False
19. Diversity and inclusion are beneficial only to members of certain groups.
a. True
b. False
ANSWER: False
20. The unemployment rates are the same for each racial group.
a. True
b. False
ANSWER: False
21. Developing nations are increasingly being seen as sources of new workers for many countries that have historically
resisted immigration.
a. True
b. False
ANSWER: True
22. The costs of doing a poor job in integrating workers from different backgrounds can be very high.
a. True
b. False
ANSWER: True
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,Name: Class: Date:
Chapter 01: Introduction
23. Equity refers to the distribution and provision of resources to achieve a fair or just outcome.
a. True
b. False
ANSWER: True
24. The number of discrimination charges filed with the EEOC averages nearly 500,000 per year.
a. True
b. False
ANSWER: False
25. Research indicates that effective management of diversity is associated with stock prices.
a. True
b. False
ANSWER: True
26. After learning to interact with each other, diverse groups tend to develop more and higher-quality solutions to
problems than homogenous groups do.
a. True
b. False
ANSWER: True
27. Being supportive of diversity can sometimes result in organizations facing boycotts and negative publicity from those
who are resistant to diversity.
a. True
b. False
ANSWER: True
28. People who are not personally affected by discrimination may find overt discrimination and other negative behaviors
morally offensive.
a. True
b. False
ANSWER: True
29. The unemployment rate for African Americans is often higher than for any other racial group.
a. True
b. False
ANSWER: True
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,Name: Class: Date:
Chapter 01: Introduction
30. The unemployment rate for White Americans is often higher than the rate for African Americans.
a. True
b. False
ANSWER: False
31. What term refers to one’s position in the economic system of production, distribution, and consumption of goods and
services in industrial societies?
a. Ethnicity
b. Social class
c. Identity group
d. Diversity class
ANSWER: b
32. People with similar productive characteristics sometimes experience differences in rewards.
a. True
b. False
ANSWER: True
33. Some believe that societal resources are distributed exclusively or primarily on the basis of individual merit. What is
the term for this belief?
a. Belief of equality
b. Myth of equality
c. Belief of meritocracy
d. Myth of meritocracy
ANSWER: d
34. Law professor Kimberle Crenshaw pointed to the U.S. court system’s unwillingness to consider the
multidimensionality of Black women’s experiences that results from the combination of race and sex discrimination.
This is an example of what concept?
a. Radicalized harassment
b. Multidimentional meritocracy
c. Intersectionality
d. Structural racism
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 6
,Name: Class: Date:
Chapter 01: Introduction
35. If a man identifies as male and this is consistent with their sex assigned at birth, which of the following terms would
describe that person?
a. Cisgender
b. Transgender
c. Sexual gender
d. Diverse gender
ANSWER: a
Copyright Cengage Learning. Powered by Cognero. Page 7
, Name: Class: Date:
Chapter 02: Theoretical Background and Foundation
1. According to the text, characteristics of minority or non-dominant groups often include
a. identifiability, differential income, discrimination, and group awareness.
b. identifiability, visibility, discrimination, and group dynamics.
c. identifiability, differential power, discrimination, and group awareness.
d. visibility, differential income, discrimination, group awareness.
ANSWER: c
2. Stereotypes
a. can only be “negative.”
b. prevent individuals from being fired.
c. are not part of the categorization process that helps individuals order their environment.
d. are the overgeneralizations of characteristics to large human groups.
ANSWER: d
3. In-group favoritism
a. is unlikely to result in the similarity effect in organizations.
b. is of little consequence in today’s carefully monitored organizations.
c. can disadvantage non-dominant group members.
d. is necessarily negative, even when not coupled with power.
ANSWER: c
4. Attribution error
a. gives advantages to non-dominant group members while disadvantaging dominant group members.
b. is the tendency to underestimate the influence of external factors and overestimate the influence of internal
factors when evaluating the behavior of others.
c. is the tendency to underestimate the influence of internal factors and overestimate the influence of external
factors when evaluating one’s own behaviors.
d. happens only when dominant group members evaluate the behavior of out-group members.
ANSWER: b
5. Which of the following is true regarding discrimination?
a. Discrimination is differential treatment that does not limit the economic opportunities of the members of a
particular group.
b. Discrimination is not a defining characteristic of minorities.
c. Experiencing discrimination does not lead to group awareness.
d. Discrimination serves to limit the social and political opportunities of the members of a particular group.
ANSWER: d
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