, TESTBANK FOR Effective Human Relations 14th Edition Reece
Important Notes
The file includes the complete test bank, organized chapter by chapter.
A sample of selected pages has been provided for preview.
All available appendices and Excel files (if included in the original resources) are
provided.
We continuously update our files to ensure you receive the latest and most accurate
editions.
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,Name: Class: Date:
Chapter 01 - Introduction to Human Relations
1. Technical skills are the primary reason new hires fail to meet employer expectations.
a. True
b. False
ANSWER: False
2. Mergers and downsizing have increased the value of having good interpersonal skills.
a. True
b. False
ANSWER: True
3. Individuals who are laid off during a round of downsizing are very unlikely to pursue nonstandard job opportunities.
a. True
b. False
ANSWER: False
4. Hard skills, such as bookkeeping or programming, are more challenging to build and maintain over time than
interpersonal or "power skills."
a. True
b. False
ANSWER: False
5. The COVID-19 pandemic highlighted the need for human relations skills, prompting organizations to shift toward a
more human-centric and wellbeing-focused approach to management.
a. True
b. False
ANSWER: True
6. A major function of group membership is that it satisfies social needs.
a. True
b. False
ANSWER: True
7. Every organization has its own distinct organizational culture that makes it unique.
a. True
b. False
ANSWER: True
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, Name: Class: Date:
Chapter 01 - Introduction to Human Relations
8. Worker behavior on the job is often influenced by which of the following?
a. The worker’s unique characteristics and how well the work environment accommodates them
b. The level of competition between workers
c. The amount of supervision and control imposed by management
d. The worker’s job title and salary
ANSWER: a
9. Which of the following is a factor that influences organizational culture?
a. Organizational mission
b. Leadership styles
c. Personal abilities
d. Knowledge of results
ANSWER: a
10. The family has what kind of influence on individuals' behavior at work?
a. Little influence on their behavior at work
b. No influence on their behavior at work
c. A significant influence on their behavior at work
d. Only a negative influence on their behavior at work
ANSWER: c
11. The human relations movement had which of the following effects?
a. It did not impact the perceived role of either the worker or the organization.
b. It focused only on increasing productivity without considering worker wellbeing.
c. It changed the perceived roles of workers and organizations, highlighting the importance of human factors.
d. It solely concentrated on improving management techniques without any focus on employees.
ANSWER: c
12. Scientific management worked in theory, but in some cases, it had which of the following effects?
a. It enhanced employee creativity and workplace flexibility.
b. It dehumanized the workplace by focusing solely on efficiency.
c. It fostered stronger interpersonal relationships among workers.
d. It emphasized employee wellbeing over productivity.
ANSWER: b
Copyright Cengage Learning. Powered by Cognero. Page 2
Important Notes
The file includes the complete test bank, organized chapter by chapter.
A sample of selected pages has been provided for preview.
All available appendices and Excel files (if included in the original resources) are
provided.
We continuously update our files to ensure you receive the latest and most accurate
editions.
New editions are added regularly – stay connected for updates!
✅ Why Buy From Us?
📚 Complete & organized chapter-by-chapter – no missing content, no guessing.
⚡ Instant digital delivery – get your file the moment you pay, no waiting.
📅 Always up to date – we track new editions so you always get the latest version.
💬 Friendly support – real humans ready to help, anytime you need us.
🔒 Safe & secure – thousands of satisfied students trust us every semester.
🛡️Our Guarantees
💰 Money-Back Guarantee: Not satisfied? We offer a full refund – no questions asked.
🔄 Wrong File? No Problem: Contact us and we will replace it immediately with the
correct version, free of charge.
⏰ 24/7 Support: We are always here – reach out anytime and expect a fast response.
Contact Email:
,Name: Class: Date:
Chapter 01 - Introduction to Human Relations
1. Technical skills are the primary reason new hires fail to meet employer expectations.
a. True
b. False
ANSWER: False
2. Mergers and downsizing have increased the value of having good interpersonal skills.
a. True
b. False
ANSWER: True
3. Individuals who are laid off during a round of downsizing are very unlikely to pursue nonstandard job opportunities.
a. True
b. False
ANSWER: False
4. Hard skills, such as bookkeeping or programming, are more challenging to build and maintain over time than
interpersonal or "power skills."
a. True
b. False
ANSWER: False
5. The COVID-19 pandemic highlighted the need for human relations skills, prompting organizations to shift toward a
more human-centric and wellbeing-focused approach to management.
a. True
b. False
ANSWER: True
6. A major function of group membership is that it satisfies social needs.
a. True
b. False
ANSWER: True
7. Every organization has its own distinct organizational culture that makes it unique.
a. True
b. False
ANSWER: True
Copyright Cengage Learning. Powered by Cognero. Page 1
, Name: Class: Date:
Chapter 01 - Introduction to Human Relations
8. Worker behavior on the job is often influenced by which of the following?
a. The worker’s unique characteristics and how well the work environment accommodates them
b. The level of competition between workers
c. The amount of supervision and control imposed by management
d. The worker’s job title and salary
ANSWER: a
9. Which of the following is a factor that influences organizational culture?
a. Organizational mission
b. Leadership styles
c. Personal abilities
d. Knowledge of results
ANSWER: a
10. The family has what kind of influence on individuals' behavior at work?
a. Little influence on their behavior at work
b. No influence on their behavior at work
c. A significant influence on their behavior at work
d. Only a negative influence on their behavior at work
ANSWER: c
11. The human relations movement had which of the following effects?
a. It did not impact the perceived role of either the worker or the organization.
b. It focused only on increasing productivity without considering worker wellbeing.
c. It changed the perceived roles of workers and organizations, highlighting the importance of human factors.
d. It solely concentrated on improving management techniques without any focus on employees.
ANSWER: c
12. Scientific management worked in theory, but in some cases, it had which of the following effects?
a. It enhanced employee creativity and workplace flexibility.
b. It dehumanized the workplace by focusing solely on efficiency.
c. It fostered stronger interpersonal relationships among workers.
d. It emphasized employee wellbeing over productivity.
ANSWER: b
Copyright Cengage Learning. Powered by Cognero. Page 2
