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Accounts Payable ✔Correct Answer-Money an organization owes its vendors and suppliers.
Accounts Receivable ✔Correct Answer-Money an organization's customers owe the
organization.
Action Plans ✔Correct Answer-Detailed steps a unit, department, or team will take in order to
achieve short-term objectives.
Amendment ✔Correct Answer-Modification or the Constitution or a law; modification may be
either formal (written) or informal (unwritten).
Assets ✔Correct Answer-Financial, physical, and sometiems intangible properties an
organization owns.
Balance Sheet ✔Correct Answer-Statement of a firm's financial position at a particular time.
Balanced scorecard ✔Correct Answer-Measurement approach that provides an overall picture
of an organization's performance as measured against goals in finance, customers, internal
business processes, and learning and growth.
Bill ✔Correct Answer-Proposal presented to a legislative body for possible enactment as a
law.
Break-even analysis ✔Correct Answer-Analysis that shows point in time at which total
revenue associated with a program is equal to the total cost of the program.
Business Case ✔Correct Answer-Description of an organizational challenge and possible
alternative solutions, arguing for specific solution.
Capacity ✔Correct Answer-To an operations department, the ability to yield output.
Cash flow statement ✔Correct Answer-Record of how much cash is flowing into and out of an
organization, including its sources or destinations.
Centralization ✔Correct Answer-Degree to which decision-making authority is restricted to
higher levels of management in an organization.
Code of ethics ✔Correct Answer-Principles of conduct within an organization that guide
decision making and behavior.
,Consumer price index ✔Correct Answer-Measure of the average change over time in the
prices paid by consumers for goods and services.
Control ✔Correct Answer-To an operations department, an after-the-fact evaluation of a
company's ability to meet its own specifications and its customers' needs.
Correlation ✔Correct Answer-Measure that indicates the relationship between two variables.
Cost-benefit analysis ✔Correct Answer-Ratio of value created to cost of creating that value;
allows management to determine the financial impact particular activities and programs have
on an organization's profitability.
Decentralization ✔Correct Answer-Degree to which decision-making authority is given to
lower levels in an organization's hierarchy.
Departmentalization ✔Correct Answer-Way an organization groups jobs to coordinate work.
Divestiture ✔Correct Answer-Sale by a company of an asset that is not performing well, that is
not core to the company's business, or that is worth more as a separate entity.
Divisional structure ✔Correct Answer-Organizational structure in which segments ae
separated by product, customer or market, or region.
Due diligence ✔Correct Answer-Process of conducting an intensive investigation of an
organization as one of the first steps in a pending merger or acquisition.
Electronic Communications Privacy Act (ECPA) ✔Correct Answer-Act that makes it unlawful to
intercept messages in transmission, access stored information on electronic communication
services, or disclose this information.
Enterprise management ✔Correct Answer-Integrated processes and tools to allow
information sharing and process management across functions, sometimes even with external
partners, such as suppliers.
Environmental scanning ✔Correct Answer-Process that involves a systematic survey and
interpretation of relevant data to identify external opportunities and threats.
Equity ✔Correct Answer-Amount of owners' or shareholders' portion of a business.
Ethics ✔Correct Answer-System of moral principles and values that establish appropriate
conduct.
, Extended organization ✔Correct Answer-Alliance between organizations to create processes
and information channels that allow communication and collaboration.
Financial ratios ✔Correct Answer-Calculations designed to describe an organization's financial
health and performance from various perspectives.
Foreign Corrupt Practices Act (FCPA) ✔Correct Answer-Prohibits American companies from
making corrupt payments to foreign officials for the purpose of obtaining or keeping business.
Formula budgeting ✔Correct Answer-Form of budgeting in which an average cost is applied to
comparable expenses and general funding is changed by a specific amount.
Functional structure ✔Correct Answer-Organizational structure that defines departments by
what services they contribute to the organization's overall mission.
Gantt chart ✔Correct Answer-Project planning tool that graphically displays activities of a
project in sequential order and plots them against time.
Generation X ✔Correct Answer-Group of people born roughly between the years of 1965 -
1980
Generation Y ✔Correct Answer-Group of people born after 1980.
Gross domestic product (GDP) ✔Correct Answer-Estimate of the total value of goods and
services produced in a country in a given year.
Gross profit margin ✔Correct Answer-Ratio of gross profit to net sales.
HR audit ✔Correct Answer-Process to measure the effectiveness and efficiency of HR
programs and positions.
Human capital ✔Correct Answer-Combined knowledge, skills, and experience of a company's
employees.
Human resource information system (HRIS) ✔Correct Answer-Systematic tool for gathering,
storing, maintaining, retrieving, and revising HR data.
Human resource management (HRM) ✔Correct Answer-Design of formal systems in an
organization that ensure the effective and efficient use of human capital to accomplish
organizational goals.
Income statement ✔Correct Answer-Statement comparing revenues, expenses, and profits
over a specified period of time, usually a year or a quarter.