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A misalignment of employee and organization values most often results in: ✔Correct Answer-
rapid turnover
Culture alignment is a key deterrent: ✔Correct Answer-turnover
When employees are passionate about what they do and when they can easily see how they
connect with the: ✔Correct Answer-mission and values of the organization
What factor is most critical to the success of a suggestion system? ✔Correct Answer-Timely
feedback
What is a suggestion systems: ✔Correct Answer-Employee Survey
The key to the success of employee feedback tools is: ✔Correct Answer-make sure employees
know that their concerns are heard.
Incentives for participating, monetary rewards and management oversight could be seen as:
✔Correct Answer-efforts to discourage negative comments
Which reward ranks highest among the Generation Y population? ✔Correct Answer-seek
opportunities for recognition and believe they arrive to work at full competence.
A review of an organization's policy manual, bulletin boards, chart of the human resources
department, the job-relatedness of job specifications, employment application forms,
newspaper ads, and starting salaries of similar jobs would be appropriate when auditing its:
✔Correct Answer-EEO programs
What does EEO stand for: ✔Correct Answer-Equal Employment Opportunity
Whether the EEOC is conducting an audit or the employer is performing a self-audit, the
primary purpose is to: ✔Correct Answer-determine if the employer's employment process
creates barriers to employment for protected groups and to ensure that they are providing
equal opportunity for applicants and employees.
Which of the following is appropriate to be kept in an employee's personnel file? ✔Correct
Answer-Documentation of verbal warnings
Identity and work eligibility is verified through: ✔Correct Answer-USCIS' (US Citizens and
Immigration Service)
, Where should I-9's be kept? ✔Correct Answer-should be kept separate from personnel files to
allow easy retrieval and to limit the scope
Under the ADA, any employment-related documentation containing medical information must
be: ✔Correct Answer-maintained in confidential files completely separate from the general
personnel file
A key defense in discrimination claims is: ✔Correct Answer-"business necessity."
When an employer's facially neutral employment practice disproportionately harms a protected
class of employees: ✔Correct Answer-the employees may sue for disparate impact
discrimination under Title VII.
Maintaining a safe workplace is a: ✔Correct Answer-business necessity
Employee e-mail communications riddled with offensive language, crude jokes, and sexual
pictures can create liability for a/an: ✔Correct Answer-hostile work environment
Hostile workplace sexual harassment is a form of: ✔Correct Answer-Sex Discrimination
Sex Discrimination falls under what act: ✔Correct Answer-Title VII of the Civil Rights Act
The First Amendment only limits the: ✔Correct Answer-governments ability to suppress
speech
First Amendment protections do not apply to: ✔Correct Answer-private sector employers
Employers are not liable for an: ✔Correct Answer-employee's defamatory behavior
When revising its non-discrimination policy to add transgender identification, an organization
should also include a policy relating to: ✔Correct Answer-the transition phase
In a unionized workplace, a grievance is an allegation that: ✔Correct Answer-an employee's
contract rights have been violated.
Failure to bargain in good faith is an (In a Union): ✔Correct Answer-Unfair Labor Practice that
is a violation of the NLRA
Each year, organizations accumulate all of the profits from the past year's income into an
account called: ✔Correct Answer-retained earnings.
Is a piece of ownership in a company: ✔Correct Answer-common stock