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1. A method of appraising employee
360-degree feedback
performance; em-ployee appraisal data
gathered from internal and ex-ternal sources
such as peers, subordinates, supervi-sors,
customers, and suppliers. AKA multi-rater
feed-back.
2. Responsibility; an obligation to accept Accountability
responsibility for one's actions.
3. Evaluations; assessments of the value or performance Appraisals
of something. EX: Job appraisals.
4. A performance appraisal method that ranks employee Behaviorally
Anchored
performance; performance rating scale Rating Scales (BARS)
designed to combine both qualitative and
quantitative data to the employee appraisal
process. Compares an individual's performance
against specific examples of behavior that
are attached to numerical ratings.
5. Measures or markers; a basis for judging or measuring
Benchmarks
something.
6. An evaluation of positive or negative employee perfor- Critical incident
appraisal
mance situations; method of performance
appraisal which involves identifying and
describing specific events (or incidents) where
the employee succeeds or is in need of
improvement.
7. Event, happening, or occurrence; something that has
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, PHR Exam Prep: Area 5: Employee Engagement with all Correct &
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happened, or the act of making or improving Development
some-thing.
8. Forced distribution
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, PHR Exam Prep: Area 5: Employee Engagement with all Correct &
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A rating system for evaluating employees;
perfor-mance management system which
ranks employees against each other and
according to pre-determined categories such
as excellent, good, or poor.
9. Graphic rating scale
Method of evaluting employees by giving them a
nu-merical rating for having certain traits. EX:
Being reli-able or honest.
10. Initiatives
Ideas, programs, or projects; actions related to
new ideas or to starting new plans.
11. Favoritism in performance evaluations; rating employ- Leniency
error
ees higher than their actual performance deserves.
12. Evaluations of employees Performance
appraisals
13. Supervising employees; the process of setting
goals, Performance manage-
measuring progress, and rewarding or correcting per- ment
formance for employees.
14. Process of creating a productive work Performance manage-
environment;
process of helping people perform to the best of their ment
system
abilities, which begins by defining a job, and
ends when an employee leaves the
organization.
15. 16.
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