Therapeutic Crisis Intervention (TCI)
Exam Questions & Answers (Grade
A+)
Setting Conditions -
correct answer ✅Any thing that makes challenging behavior more
or less likely to occur
1) Relationship-based (excessive controls, "us versus them")
2) Program related (routine, staffing, activities)
3) Environment (hot, crowded)
4) Personal (illness, medication, trauma)
5) Organizational Culture (control oriented, poor communication)
The stress model of crisis -
correct answer ✅Precrisis state (baseline)——> triggering event
(agitation)—-> escalation phase (aggression)—> outburst (violence)
—-> recovery
Four questions we ask ourselves in a crisis situation -
correct answer ✅- what am I feeling now
- what does this young person feel, need, or what
- how is the environment affecting the young person
- how do I respond best
, Therapeutic Crisis Intervention (TCI)
Exam Questions & Answers (Grade
A+)
name the pain based behaviors -
correct answer ✅- impulsive outbursts
- aggression
- running away
- self injury
- defiance
- inability to regulate emotions
- trauma re enactment
Nonverbal considerations staff should consider -
correct answer ✅- silence
- nods
- facial expression
- eye contact
What are the behavior support techniques (least to most intrusive)
-
correct answer ✅- managing the environment (remove things and
ppl)
Exam Questions & Answers (Grade
A+)
Setting Conditions -
correct answer ✅Any thing that makes challenging behavior more
or less likely to occur
1) Relationship-based (excessive controls, "us versus them")
2) Program related (routine, staffing, activities)
3) Environment (hot, crowded)
4) Personal (illness, medication, trauma)
5) Organizational Culture (control oriented, poor communication)
The stress model of crisis -
correct answer ✅Precrisis state (baseline)——> triggering event
(agitation)—-> escalation phase (aggression)—> outburst (violence)
—-> recovery
Four questions we ask ourselves in a crisis situation -
correct answer ✅- what am I feeling now
- what does this young person feel, need, or what
- how is the environment affecting the young person
- how do I respond best
, Therapeutic Crisis Intervention (TCI)
Exam Questions & Answers (Grade
A+)
name the pain based behaviors -
correct answer ✅- impulsive outbursts
- aggression
- running away
- self injury
- defiance
- inability to regulate emotions
- trauma re enactment
Nonverbal considerations staff should consider -
correct answer ✅- silence
- nods
- facial expression
- eye contact
What are the behavior support techniques (least to most intrusive)
-
correct answer ✅- managing the environment (remove things and
ppl)
