NURS 5220- Exam #1: Module 1: |
Comprehensive Practice Test| Exam Questions &
Expertly Verified Answers (Latest Update 2026)
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Terms in this set (160)
SOAP note SOAP note is both a process and a
documentation format
The Partnership with the Patient Getting to know your client:
Culture
Physical characteristics Influence on health and
illness
Beliefs and behaviors Family relationships
Preparing to be an effective health care provider
The History and Interviewing The history and physical exam begin the
process diagnostic and treatment process
The techniques you will learn are orderly but not
rigid
To prevent misinterpretations and
misperceptions, you must make every effort to
view the patient's perspective.
,GOALS Discover information leading to diagnosis and
management
Provide information about diagnosis
Negotiate and share health care management
Counsel about disease prevention
Autonomy Patient's self-determination
Beneficence Do good for the patient
Nonmaleficence Do no harm to the patient
Utilitarianism Appropriate use of resources for the greater
good
Fairness and Justice Equitable treatment of all
Deontological imperatives Care delivered according to traditions and in
cultural contexts
Factors that Enhance Establishing a positive patient relationship
Communication depends on communication built on: Courtesy
Comfort Connection Confirmation Confidentiality
Be Professional:
Attire & Response
, Enhancing Patient Responses Establish rapport and trust-Seek connection
Open‐Ended Question-Allows patient discretion
about the extent of an answer
Direct Question-Seeks specific information
Leading Question
-May limit the information provided to what the
patient thinks you want to know
If the patient does not understand Facilitate: Encourage your patient to say more
what you are asking, remember to:
Reflect: Repeat what you have heard.
Clarify: Ask "What do you mean?"
Empathize: Show understanding and acceptance.
Confront: Address disturbing patient behavior.
Interpret: Repeat what you have heard to confirm
the patient's meaning.
Communication TensionsLimit curiosity about you
barriers anxiety
silence
depression
crying
physical intimacy
emotional intimacy
anger
avoidance
financial considerations
Comprehensive Practice Test| Exam Questions &
Expertly Verified Answers (Latest Update 2026)
Save
Terms in this set (160)
SOAP note SOAP note is both a process and a
documentation format
The Partnership with the Patient Getting to know your client:
Culture
Physical characteristics Influence on health and
illness
Beliefs and behaviors Family relationships
Preparing to be an effective health care provider
The History and Interviewing The history and physical exam begin the
process diagnostic and treatment process
The techniques you will learn are orderly but not
rigid
To prevent misinterpretations and
misperceptions, you must make every effort to
view the patient's perspective.
,GOALS Discover information leading to diagnosis and
management
Provide information about diagnosis
Negotiate and share health care management
Counsel about disease prevention
Autonomy Patient's self-determination
Beneficence Do good for the patient
Nonmaleficence Do no harm to the patient
Utilitarianism Appropriate use of resources for the greater
good
Fairness and Justice Equitable treatment of all
Deontological imperatives Care delivered according to traditions and in
cultural contexts
Factors that Enhance Establishing a positive patient relationship
Communication depends on communication built on: Courtesy
Comfort Connection Confirmation Confidentiality
Be Professional:
Attire & Response
, Enhancing Patient Responses Establish rapport and trust-Seek connection
Open‐Ended Question-Allows patient discretion
about the extent of an answer
Direct Question-Seeks specific information
Leading Question
-May limit the information provided to what the
patient thinks you want to know
If the patient does not understand Facilitate: Encourage your patient to say more
what you are asking, remember to:
Reflect: Repeat what you have heard.
Clarify: Ask "What do you mean?"
Empathize: Show understanding and acceptance.
Confront: Address disturbing patient behavior.
Interpret: Repeat what you have heard to confirm
the patient's meaning.
Communication TensionsLimit curiosity about you
barriers anxiety
silence
depression
crying
physical intimacy
emotional intimacy
anger
avoidance
financial considerations
