, TESTBANK FOR Management 14th Edition Griffin
Important Notes
The file includes the complete test bank, organized chapter by chapter.
A sample of selected pages has been provided for preview.
All available appendices and Excel files (if included in the original resources) are
provided.
We continuously update our files to ensure you receive the latest and most accurate
editions.
New editions are added regularly – stay connected for updates!
✅ Why Buy From Us?
📚 Complete & organized chapter-by-chapter – no missing content, no guessing.
⚡ Instant digital delivery – get your file the moment you pay, no waiting.
📅 Always up to date – we track new editions so you always get the latest version.
💬 Friendly support – real humans ready to help, anytime you need us.
🔒 Safe & secure – thousands of satisfied students trust us every semester.
🛡️Our Guarantees
💰 Money-Back Guarantee: Not satisfied? We offer a full refund – no questions asked.
🔄 Wrong File? No Problem: Contact us and we will replace it immediately with the
correct version, free of charge.
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,Chapter 01 - Managing and the Manager’s Job
1. Which of the following is an example of a physical resource needed to operate the company that
produces Kenny's Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
a. an industrial-size popcorn popper
b. accountants and financial information
c. the help of family members who serve as taste-testers
d. a marketing campaign
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information.
Physical resources include raw materials, office and production
facilities, and equipment.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
2. In the Women's National Basketball Association, the coaches, managers, and players are considered
which type of resource?
a. physical
b. financial
c. human
d. information
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information.
Human resources include managerial talent and labor.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
3. Which of the following is an example of information resources used by Michigan State University?
a. Faculty and administrative staff
Copyright Cengage Learning. Powered by Cognero. Page 1
, b. Alumni contributions and government grants
c. Research reports and government publications
d. Computers and campus facilities
ANSWER: c
RATIONALE: Research reports and government publications because information reso
defined as data, reports, or publications that organizations use to support
and operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their im
contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
4. Which of the following is an example of financial resources for Shell?
a. Drilling platform workers and corporate executives
b. Refineries and office buildings
c. Sales forecasts and trends in alternative energy sources
d. Profit and stockholder investments
ANSWER: d
RATIONALE: Profits and stockholder investments because financial
resources refer to the monetary assets an organization relies on
to fund its operations and growth.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
5. Which of the following is an example of human resources for the city of Chicago?
a. Tax revenue and government grants
b. Sanitation equipment and municipal buildings
c. Police officers and municipal employees
d. Economic forecasts and crime statistics
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 2
,RATIONALE: Police officers and municipal employees because human
resources refer to the people within an organization who
contribute their skills, expertise, and labor to its operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
6. The fact that managers use four classes of inputs to perform organizational processes suggests that
management is best understood from which perspective?
a. resource-based
b. an ineffective process
c. an inefficient process
d. a conversion process
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the
concept of management is a bit more elusive. It is perhaps best
understood from a resource-based perspective.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
7. The primary purpose of a manager?
a. develop organizational goals and make logical decisions
b. achieve organizational goals efficiently and effectively
c. ensure that all employees are working together effectively
d. organize the various functions in a logical manner
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these
various resources to achieve the organization’s goals. The
basic purpose of management is to ensure that an
organization’s goals are achieved in an efficient and effective
manner.
Copyright Cengage Learning. Powered by Cognero. Page 3
,POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
8. Achieving organizational goals efficiently and effectivey:
a. is necessary to make logical decisions
b. is the primary purpose of management
c. ensures that all employees will work cohesively
d. rarely occurs in private sector organizations
ANSWER: b
RATIONALE: The basic purpose of management is to ensure that an
organization’s goals are achieved in an efficient and effective
manner. By efficient, we mean using resources wisely and in a
cost-effective way. By effective, we mean making the right
decisions and successfully implementing them.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
9. Which of the following refers to using resources wisely and in a cost-effective way?
a. complexity
b. effectiveness
c. pervasiveness
d. efficiency
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an
organization’s goals are achieved in an efficient and effective
manner. By efficient, we mean using resources wisely and in a
cost-effective way.
POINTS: 1
DIFFICULTY: Easy
Copyright Cengage Learning. Powered by Cognero. Page 4
,REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
10. Management can best be defined as:
a. people working together to achieve a set of goals
b. achieving organizational goals in an efficient and effective manner
c. making the right decisions and successfully implementing them
d. the set of processes used to get members of the organization to work together
ANSWER: b
RATIONALE: Management can be defined as a set of activities (including
planning and decision making, organizing, leading, and
controlling) directed at an organization’s resources (human,
financial, physical, and information), with the aim of achieving
organizational goals in an efficient and effective manner.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
11. When the right decisions are made and implemented, the management process is:
a. controlled
b. centralized
c. effective
d. efficient
ANSWER: c
RATIONALE: A management process is effective when the right decisions are
made and implemented.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
Copyright Cengage Learning. Powered by Cognero. Page 5
, and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
12. Which of the following best describes an individual whose principal role involves planning,
organizing, leading, and controlling organizational resources to achieve objectives?
a. Executives
b. Staff
c. CEO
d. Manager
ANSWER: d
RATIONALE: A manager is someone whose primary responsibility is to carry
out the management process. In particular, a manager is
someone who plans and makes decisions, organizes, leads,
and controls human, financial, physical, and information
resources.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
13. What is meant when we say managers must be efficient?
a. using resources wisely and cost-effectively
b. making the right decision at the right time
c. successfully implementing decisions
d. carrying out the management process
ANSWER: a
RATIONALE: To ensure that an organization’s goals are achieved in an
efficient and effective manner. By efficient, we mean using
resources wisely and in a cost-effective way.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
Copyright Cengage Learning. Powered by Cognero. Page 6
,KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
14. Which of the following means making the right decisions and then successfully implementing them?
a. efficiency
b. effectiveness
c. pervasiveness
d. controlling
ANSWER: b
RATIONALE: By effective, we mean making the right decisions and
successfully implementing them.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
15. You are a manager at a retail company notices a recent decline in sales and decides to implement a
new marketing campaign to attract customers. To ensure the campaign is successful, the manager
allocates specific tasks to team members, motivates them to meet deadlines, and monitors progress
regularly. Which basic managerial activities are being demonstrated in this scenario?
a. Planning and leading
b. Organizing and controlling
c. Planning, organizing, leading, and controlling
d. Decision-making and leading
ANSWER: c
RATIONALE: Management activities consist of planning, organizing, leading,
and controlling because the manager identifies a problem,
creates a plan, allocates tasks, motivates the team, and
monitors progress to achieve organizational goals.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Apply
DATE CREATED: 3/21/2025 12:32 AM
Copyright Cengage Learning. Powered by Cognero. Page 7
, DATE MODIFIED: 3/21/2025 1:31 AM
16. You just completed a project in which he determined goals for each of his employees and projects,
and how best to achieve them. You engaged in:
a. planning
b. organizing
c. managing
d. controlling
ANSWER: a
RATIONALE: Planning is the process of setting organizational goals and
deciding how best to achieve those goals. The organization's
goals and plans help managers know how to allocate their time
and resources.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-2 The Management Process (What Do Managers Do?)
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.2 - Explain the four basic management functions in
organizations.
ACCREDITING STANDARDS: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
17. Which of the following correctly lists all the basic management functions?
a. decision making, controlling, leading, and coordinating
b. planning, decision making, organizing, and controlling
c. planning and decision making, leading, and organizing
d. planning and decision making, organizing, leading, and controlling
ANSWER: d
RATIONALE: The four basic functions of management are planning and
decision making, organizing, controlling, and leading. Most
managers engage in more than one activity at a time and often
move back and forth between the activities in unpredictable
ways.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-2 The Management Process (What Do Managers Do?)
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.2 - Explain the four basic management functions in
organizations.
ACCREDITING STANDARDS: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
Copyright Cengage Learning. Powered by Cognero. Page 8
Important Notes
The file includes the complete test bank, organized chapter by chapter.
A sample of selected pages has been provided for preview.
All available appendices and Excel files (if included in the original resources) are
provided.
We continuously update our files to ensure you receive the latest and most accurate
editions.
New editions are added regularly – stay connected for updates!
✅ Why Buy From Us?
📚 Complete & organized chapter-by-chapter – no missing content, no guessing.
⚡ Instant digital delivery – get your file the moment you pay, no waiting.
📅 Always up to date – we track new editions so you always get the latest version.
💬 Friendly support – real humans ready to help, anytime you need us.
🔒 Safe & secure – thousands of satisfied students trust us every semester.
🛡️Our Guarantees
💰 Money-Back Guarantee: Not satisfied? We offer a full refund – no questions asked.
🔄 Wrong File? No Problem: Contact us and we will replace it immediately with the
correct version, free of charge.
⏰ 24/7 Support: We are always here – reach out anytime and expect a fast response.
Contact Email:
,Chapter 01 - Managing and the Manager’s Job
1. Which of the following is an example of a physical resource needed to operate the company that
produces Kenny's Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
a. an industrial-size popcorn popper
b. accountants and financial information
c. the help of family members who serve as taste-testers
d. a marketing campaign
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information.
Physical resources include raw materials, office and production
facilities, and equipment.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
2. In the Women's National Basketball Association, the coaches, managers, and players are considered
which type of resource?
a. physical
b. financial
c. human
d. information
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information.
Human resources include managerial talent and labor.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
3. Which of the following is an example of information resources used by Michigan State University?
a. Faculty and administrative staff
Copyright Cengage Learning. Powered by Cognero. Page 1
, b. Alumni contributions and government grants
c. Research reports and government publications
d. Computers and campus facilities
ANSWER: c
RATIONALE: Research reports and government publications because information reso
defined as data, reports, or publications that organizations use to support
and operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their im
contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
4. Which of the following is an example of financial resources for Shell?
a. Drilling platform workers and corporate executives
b. Refineries and office buildings
c. Sales forecasts and trends in alternative energy sources
d. Profit and stockholder investments
ANSWER: d
RATIONALE: Profits and stockholder investments because financial
resources refer to the monetary assets an organization relies on
to fund its operations and growth.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
5. Which of the following is an example of human resources for the city of Chicago?
a. Tax revenue and government grants
b. Sanitation equipment and municipal buildings
c. Police officers and municipal employees
d. Economic forecasts and crime statistics
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 2
,RATIONALE: Police officers and municipal employees because human
resources refer to the people within an organization who
contribute their skills, expertise, and labor to its operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
6. The fact that managers use four classes of inputs to perform organizational processes suggests that
management is best understood from which perspective?
a. resource-based
b. an ineffective process
c. an inefficient process
d. a conversion process
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the
concept of management is a bit more elusive. It is perhaps best
understood from a resource-based perspective.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
7. The primary purpose of a manager?
a. develop organizational goals and make logical decisions
b. achieve organizational goals efficiently and effectively
c. ensure that all employees are working together effectively
d. organize the various functions in a logical manner
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these
various resources to achieve the organization’s goals. The
basic purpose of management is to ensure that an
organization’s goals are achieved in an efficient and effective
manner.
Copyright Cengage Learning. Powered by Cognero. Page 3
,POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
8. Achieving organizational goals efficiently and effectivey:
a. is necessary to make logical decisions
b. is the primary purpose of management
c. ensures that all employees will work cohesively
d. rarely occurs in private sector organizations
ANSWER: b
RATIONALE: The basic purpose of management is to ensure that an
organization’s goals are achieved in an efficient and effective
manner. By efficient, we mean using resources wisely and in a
cost-effective way. By effective, we mean making the right
decisions and successfully implementing them.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
9. Which of the following refers to using resources wisely and in a cost-effective way?
a. complexity
b. effectiveness
c. pervasiveness
d. efficiency
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an
organization’s goals are achieved in an efficient and effective
manner. By efficient, we mean using resources wisely and in a
cost-effective way.
POINTS: 1
DIFFICULTY: Easy
Copyright Cengage Learning. Powered by Cognero. Page 4
,REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
10. Management can best be defined as:
a. people working together to achieve a set of goals
b. achieving organizational goals in an efficient and effective manner
c. making the right decisions and successfully implementing them
d. the set of processes used to get members of the organization to work together
ANSWER: b
RATIONALE: Management can be defined as a set of activities (including
planning and decision making, organizing, leading, and
controlling) directed at an organization’s resources (human,
financial, physical, and information), with the aim of achieving
organizational goals in an efficient and effective manner.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
11. When the right decisions are made and implemented, the management process is:
a. controlled
b. centralized
c. effective
d. efficient
ANSWER: c
RATIONALE: A management process is effective when the right decisions are
made and implemented.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
Copyright Cengage Learning. Powered by Cognero. Page 5
, and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
12. Which of the following best describes an individual whose principal role involves planning,
organizing, leading, and controlling organizational resources to achieve objectives?
a. Executives
b. Staff
c. CEO
d. Manager
ANSWER: d
RATIONALE: A manager is someone whose primary responsibility is to carry
out the management process. In particular, a manager is
someone who plans and makes decisions, organizes, leads,
and controls human, financial, physical, and information
resources.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
13. What is meant when we say managers must be efficient?
a. using resources wisely and cost-effectively
b. making the right decision at the right time
c. successfully implementing decisions
d. carrying out the management process
ANSWER: a
RATIONALE: To ensure that an organization’s goals are achieved in an
efficient and effective manner. By efficient, we mean using
resources wisely and in a cost-effective way.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
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,KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
14. Which of the following means making the right decisions and then successfully implementing them?
a. efficiency
b. effectiveness
c. pervasiveness
d. controlling
ANSWER: b
RATIONALE: By effective, we mean making the right decisions and
successfully implementing them.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
15. You are a manager at a retail company notices a recent decline in sales and decides to implement a
new marketing campaign to attract customers. To ensure the campaign is successful, the manager
allocates specific tasks to team members, motivates them to meet deadlines, and monitors progress
regularly. Which basic managerial activities are being demonstrated in this scenario?
a. Planning and leading
b. Organizing and controlling
c. Planning, organizing, leading, and controlling
d. Decision-making and leading
ANSWER: c
RATIONALE: Management activities consist of planning, organizing, leading,
and controlling because the manager identifies a problem,
creates a plan, allocates tasks, motivates the team, and
monitors progress to achieve organizational goals.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management
and their importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Apply
DATE CREATED: 3/21/2025 12:32 AM
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, DATE MODIFIED: 3/21/2025 1:31 AM
16. You just completed a project in which he determined goals for each of his employees and projects,
and how best to achieve them. You engaged in:
a. planning
b. organizing
c. managing
d. controlling
ANSWER: a
RATIONALE: Planning is the process of setting organizational goals and
deciding how best to achieve those goals. The organization's
goals and plans help managers know how to allocate their time
and resources.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-2 The Management Process (What Do Managers Do?)
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.2 - Explain the four basic management functions in
organizations.
ACCREDITING STANDARDS: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
17. Which of the following correctly lists all the basic management functions?
a. decision making, controlling, leading, and coordinating
b. planning, decision making, organizing, and controlling
c. planning and decision making, leading, and organizing
d. planning and decision making, organizing, leading, and controlling
ANSWER: d
RATIONALE: The four basic functions of management are planning and
decision making, organizing, controlling, and leading. Most
managers engage in more than one activity at a time and often
move back and forth between the activities in unpredictable
ways.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-2 The Management Process (What Do Managers Do?)
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.2 - Explain the four basic management functions in
organizations.
ACCREDITING STANDARDS: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
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