COMPTIA A+ CORE 1 (220-1101) CERTIFICATION EXAMINATION
{2025/2026} SPRING EXAMS
Hardware, Networking Technology, Mobile Devices, Virtualization, and
Troubleshooting Fundamentals
Your laptop's LCD screen is beginning to flicker and dim. You have checked the brightness setting
to make sure that it is configured correctly.
Which of the following is the MOST likely cause of your screen issue?
The system is configured to use an external display port.
The LCD screen inverter is failing.
The video ribbon cable to the screen is disconnected.
The LCD screen is failing.
The LCD screen inverter is failing.
Which port on a sound card should you connect a non-amplified microphone to?
Line in
Line out
1|Page
,Speaker out
Mic in
Mic in.
You have purchased an LED monitor and connected it to the HDMI port on your computer using
an HDMI cable. You configure the screen resolution to 1280 x 768 with 32-bit color. The images
displayed on the screen appear to be overly large.
What should you do to correct the problem?
Decrease the color depth of the video driver to 24-bit color.
Use a VGA cable to connect the monitor instead of an HDMI cable.
Change the screen resolution to 1280 X 720.
Increase the hardware acceleration setting on the video driver.
Set the display resolution to the native resolution of the monitor.
Set the display resolution to the native resolution of the monitor.
Your laser printer prints a vertical black line on every page. You change the toner cartridge, but
the problem does not go away.
What is the MOST likely problem?
2|Page
,The paper is poor quality.
The photosensitive drum is wearing out.
The fuser assembly is damaged.
The corona wire is dirty.
The corona wire is dirty.
An employee submits a support ticket stating that their computer will not turn on.
Which of the following troubleshooting steps should you take first? (Select two.)
Use a multimeter to test the power supply.
Make sure that the surge protector is turned on.
Make sure that the power cord is plugged in to the wall.
Open the computer and replace the power supply.
Make sure that the keyboard and mouse are plugged in.
Make sure that the surge protector is turned on.
Make sure that the power cord is plugged in to the wall.
3|Page
, You just purchased an iPad tablet device. You want to synchronize your photos, music, email,
and contacts from your Windows 11 PC to the device.
Which of the following can you use to connect the device to your PC? (Select two.)
Serial cable
Wi-Fi wireless connection
Ethernet wired connection
USB cable
FireWire cable
Wi-Fi wireless connection.
USB cable.
One of your employees has called to complain about their laptop computer. The employee
reports that their laptop keeps turning off automatically before the level reaches 5%.
Which of the following is MOST likely causing this issue?
The power management settings in the BIOS are not configured properly.
The power meter is incorrectly reporting the available battery power.
The battery is failing and needs to be replaced.
4|Page
{2025/2026} SPRING EXAMS
Hardware, Networking Technology, Mobile Devices, Virtualization, and
Troubleshooting Fundamentals
Your laptop's LCD screen is beginning to flicker and dim. You have checked the brightness setting
to make sure that it is configured correctly.
Which of the following is the MOST likely cause of your screen issue?
The system is configured to use an external display port.
The LCD screen inverter is failing.
The video ribbon cable to the screen is disconnected.
The LCD screen is failing.
The LCD screen inverter is failing.
Which port on a sound card should you connect a non-amplified microphone to?
Line in
Line out
1|Page
,Speaker out
Mic in
Mic in.
You have purchased an LED monitor and connected it to the HDMI port on your computer using
an HDMI cable. You configure the screen resolution to 1280 x 768 with 32-bit color. The images
displayed on the screen appear to be overly large.
What should you do to correct the problem?
Decrease the color depth of the video driver to 24-bit color.
Use a VGA cable to connect the monitor instead of an HDMI cable.
Change the screen resolution to 1280 X 720.
Increase the hardware acceleration setting on the video driver.
Set the display resolution to the native resolution of the monitor.
Set the display resolution to the native resolution of the monitor.
Your laser printer prints a vertical black line on every page. You change the toner cartridge, but
the problem does not go away.
What is the MOST likely problem?
2|Page
,The paper is poor quality.
The photosensitive drum is wearing out.
The fuser assembly is damaged.
The corona wire is dirty.
The corona wire is dirty.
An employee submits a support ticket stating that their computer will not turn on.
Which of the following troubleshooting steps should you take first? (Select two.)
Use a multimeter to test the power supply.
Make sure that the surge protector is turned on.
Make sure that the power cord is plugged in to the wall.
Open the computer and replace the power supply.
Make sure that the keyboard and mouse are plugged in.
Make sure that the surge protector is turned on.
Make sure that the power cord is plugged in to the wall.
3|Page
, You just purchased an iPad tablet device. You want to synchronize your photos, music, email,
and contacts from your Windows 11 PC to the device.
Which of the following can you use to connect the device to your PC? (Select two.)
Serial cable
Wi-Fi wireless connection
Ethernet wired connection
USB cable
FireWire cable
Wi-Fi wireless connection.
USB cable.
One of your employees has called to complain about their laptop computer. The employee
reports that their laptop keeps turning off automatically before the level reaches 5%.
Which of the following is MOST likely causing this issue?
The power management settings in the BIOS are not configured properly.
The power meter is incorrectly reporting the available battery power.
The battery is failing and needs to be replaced.
4|Page
