ISM 3011 EXAM 1 STUDY GUIDE
Data - Answers - Raw facts such as an employee number or total hours worked in a
week.
Information - Answers - A collection of data organized and processed so that it has
additional value beyond the value of the individual facts.
Process - Answers - A set of logically related tasks performed to achieve a defined
outcome.
Knowledge - Answers - The awareness and understanding of a set of information and
the ways that information can be made useful to support a specific task or reach a
decision.
Information System - Answers - A set of interrelated components that collect, process,
store, and disseminate data and information; an information system provides a
feedback mechanism to monitor and control its operation to make sure it continues to
meet its goals and objectives.
computer-based information system (CBIS) - Answers - A single set of hardware,
software, databases, networks, people, and procedures that are configured to collect,
manipulate, store, and process data into information.
Technology Infrastructure - Answers - All the hardware, software, databases, networks,
people, and procedures that are configured to collect, manipulate, store, and process
data into information.
Procedure - Answers - A set of steps that need to be followed to achieve a specific end
result, such as enter a customer order, pay a supplier invoice, or request a current
inventory report.
Personal IS - Answers - An information system that improves the productivity of
individual users in performing stand-alone tasks.
Group IS - Answers - An information system that improves communications and support
collaboration among members of a workgroup.
Enterprise IS - Answers - An information system that an organization uses to define
structured interactions among its own employees and/or with external customers,
suppliers, government agencies, and other business partners.
Organizational Complements - Answers - A key component that must be in place to
ensure successful implementation and use of an information system.
, Hardware - Answers - Computer equipment used to perform input, processing, storage,
and output activities.
Software - Answers - The computer programs that govern the operation of a particular
computing device, be it desktop, laptop, tablet, smartphone, or some other device.
Consumerization of IT - Answers - The trend of consumer technology practices
influencing the way business software is designed and delivered.
Database - Answers - A well-designed, organized, and carefully managed collection of
data.
Data Warehouse - Answers - A database that stores large amounts of historical data in
a form that readily supports analysis and management decision making.
extract-transform-load (ETL) - Answers - The process by which raw data is extracted
from various sources, transformed into a format to support the analysis to be performed,
and loaded into the data warehouse.
Big Data - Answers - A term used to describe data collections that are so enormous
(think petabytes or larger) and complex (from sensor data to social media data) that
traditional data management software, hardware, and analysis processes are incapable
of dealing with them.
Networks - Answers - A group or system of connected computers and equipment—in a
room, building, campus, city, across the country, or around the world—that enables
electronic communication.
Internet - Answers - The world's largest computer network, consisting of thousands of
interconnected networks, all freely exchanging information.
Public Cloud Computing - Answers - A means of providing computing services wherein
a service provider organization owns and manages the hardware, software, networking,
and storage devices, with cloud user organizations (called tenants) accessing slices of
shared resources via the Internet.
World Wide Web (WWW) - Answers - A network of links on the Internet to files
containing text, graphics, video, and sound.
Intranet - Answers - A network that enables communication, collaboration, search
functions, and information sharing between the members of an organization's team
using a Web browser.
Data - Answers - Raw facts such as an employee number or total hours worked in a
week.
Information - Answers - A collection of data organized and processed so that it has
additional value beyond the value of the individual facts.
Process - Answers - A set of logically related tasks performed to achieve a defined
outcome.
Knowledge - Answers - The awareness and understanding of a set of information and
the ways that information can be made useful to support a specific task or reach a
decision.
Information System - Answers - A set of interrelated components that collect, process,
store, and disseminate data and information; an information system provides a
feedback mechanism to monitor and control its operation to make sure it continues to
meet its goals and objectives.
computer-based information system (CBIS) - Answers - A single set of hardware,
software, databases, networks, people, and procedures that are configured to collect,
manipulate, store, and process data into information.
Technology Infrastructure - Answers - All the hardware, software, databases, networks,
people, and procedures that are configured to collect, manipulate, store, and process
data into information.
Procedure - Answers - A set of steps that need to be followed to achieve a specific end
result, such as enter a customer order, pay a supplier invoice, or request a current
inventory report.
Personal IS - Answers - An information system that improves the productivity of
individual users in performing stand-alone tasks.
Group IS - Answers - An information system that improves communications and support
collaboration among members of a workgroup.
Enterprise IS - Answers - An information system that an organization uses to define
structured interactions among its own employees and/or with external customers,
suppliers, government agencies, and other business partners.
Organizational Complements - Answers - A key component that must be in place to
ensure successful implementation and use of an information system.
, Hardware - Answers - Computer equipment used to perform input, processing, storage,
and output activities.
Software - Answers - The computer programs that govern the operation of a particular
computing device, be it desktop, laptop, tablet, smartphone, or some other device.
Consumerization of IT - Answers - The trend of consumer technology practices
influencing the way business software is designed and delivered.
Database - Answers - A well-designed, organized, and carefully managed collection of
data.
Data Warehouse - Answers - A database that stores large amounts of historical data in
a form that readily supports analysis and management decision making.
extract-transform-load (ETL) - Answers - The process by which raw data is extracted
from various sources, transformed into a format to support the analysis to be performed,
and loaded into the data warehouse.
Big Data - Answers - A term used to describe data collections that are so enormous
(think petabytes or larger) and complex (from sensor data to social media data) that
traditional data management software, hardware, and analysis processes are incapable
of dealing with them.
Networks - Answers - A group or system of connected computers and equipment—in a
room, building, campus, city, across the country, or around the world—that enables
electronic communication.
Internet - Answers - The world's largest computer network, consisting of thousands of
interconnected networks, all freely exchanging information.
Public Cloud Computing - Answers - A means of providing computing services wherein
a service provider organization owns and manages the hardware, software, networking,
and storage devices, with cloud user organizations (called tenants) accessing slices of
shared resources via the Internet.
World Wide Web (WWW) - Answers - A network of links on the Internet to files
containing text, graphics, video, and sound.
Intranet - Answers - A network that enables communication, collaboration, search
functions, and information sharing between the members of an organization's team
using a Web browser.
