D219 WGU UNIT 6 QA QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT!!!
Change Management & Clinical Outcomes
Question 1: In the context of organizational development, how does "change"
differ fundamentally from "transition"? Answer: Change is defined by explicit,
objective tasks and measurable activities that move from a starting point to a
finished state. ✔️✔️
Question 2: When a healthcare facility reviews monthly data from patient
satisfaction surveys, what specific category of outcome is being assessed?
Answer: Perceptual outcome ✔️✔️
Question 3: An audit that tracks the specific frequency of hand-washing by
providers before and after patient contact is measuring which type of outcome?
Answer: Process or intervention outcome ✔️✔️
Question 4: Stakeholder analyses are vital for several strategic reasons; however,
which of the following is an incorrect assumption regarding their purpose?
Answer: It leads to the conclusion that every stakeholder holds identical levels of
responsibility and importance within a project. ✔️✔️
Question 5: If an acute inpatient unit aims to determine the "optimal staffing levels
required to reduce the reliance on one-to-one sitters," what type of outcome is
being targeted? Answer: Organizational or unit-based outcome ✔️✔️
Q5:Strategies for staving off staff resistance to change include considering those
affected by the change; talking openly, simply, directly, and empathetically
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT!!!
Change Management & Clinical Outcomes
Question 1: In the context of organizational development, how does "change"
differ fundamentally from "transition"? Answer: Change is defined by explicit,
objective tasks and measurable activities that move from a starting point to a
finished state. ✔️✔️
Question 2: When a healthcare facility reviews monthly data from patient
satisfaction surveys, what specific category of outcome is being assessed?
Answer: Perceptual outcome ✔️✔️
Question 3: An audit that tracks the specific frequency of hand-washing by
providers before and after patient contact is measuring which type of outcome?
Answer: Process or intervention outcome ✔️✔️
Question 4: Stakeholder analyses are vital for several strategic reasons; however,
which of the following is an incorrect assumption regarding their purpose?
Answer: It leads to the conclusion that every stakeholder holds identical levels of
responsibility and importance within a project. ✔️✔️
Question 5: If an acute inpatient unit aims to determine the "optimal staffing levels
required to reduce the reliance on one-to-one sitters," what type of outcome is
being targeted? Answer: Organizational or unit-based outcome ✔️✔️
Q5:Strategies for staving off staff resistance to change include considering those
affected by the change; talking openly, simply, directly, and empathetically
