BADM 311 Exam 1 – Business Administration Study Guide, Key Concepts and Practice Review
Attributes of the work place - correct answer ✔✔-Location
-Enclosure
-Exposure
-Size
-Tech
-Perspective
-Temporality
Social Facilitation Effect - correct answer ✔✔How will an individual's performance be affected
by the presence of another individual(s)?
Impact of the presence of others - correct answer ✔✔-increases speed on simple tasks
-decreases speed on complex tasks
-Minor increase in performance accuracy on simple tasks
-Impairs performance accuracy on complex tasks
Explanation for Social Facilitation Effect - correct answer ✔✔-Activation theory: fight or flight,
increases dominate responses (happens without thinking)
-attention theories: direction of someones attention
Electronic Performance Monitoring (EPM) - correct answer ✔✔use of tech to monitor
individuals behaviors and task performance
, Social Facilitation--EPM has impact on - correct answer ✔✔-Performances: consistent with SF
effects
-Attitudes: generally negative effect
social loafing - correct answer ✔✔reduction in someone's contribution to a combined group
task (Free-Rider Effect)
6 signs you are behind New Work Norms (Forbes 2016) - correct answer ✔✔1) Not going green
2) Offering no work from home
3) Using old tech
4) Strict office hours
5) Bureauc procedures
6) Not having system of mutual feedback (360)
Why Social Norms matter - correct answer ✔✔-Facilitate group survival & community
-Simplify or make behaviors predictable
-Reinforce group roles
-Enforce central values of the group and build identity
-Enforced to help reduce awkward/embarrassing situations
Norm Development - correct answer ✔✔-start through social interaction
-develop over time
-explicit statements by leaders/members (silence is bad)
-Critical events in groups history define groups survival and values
-New groups first set of behaviors establish norms
-Prior tasks & practices encourage norm development
Attributes of the work place - correct answer ✔✔-Location
-Enclosure
-Exposure
-Size
-Tech
-Perspective
-Temporality
Social Facilitation Effect - correct answer ✔✔How will an individual's performance be affected
by the presence of another individual(s)?
Impact of the presence of others - correct answer ✔✔-increases speed on simple tasks
-decreases speed on complex tasks
-Minor increase in performance accuracy on simple tasks
-Impairs performance accuracy on complex tasks
Explanation for Social Facilitation Effect - correct answer ✔✔-Activation theory: fight or flight,
increases dominate responses (happens without thinking)
-attention theories: direction of someones attention
Electronic Performance Monitoring (EPM) - correct answer ✔✔use of tech to monitor
individuals behaviors and task performance
, Social Facilitation--EPM has impact on - correct answer ✔✔-Performances: consistent with SF
effects
-Attitudes: generally negative effect
social loafing - correct answer ✔✔reduction in someone's contribution to a combined group
task (Free-Rider Effect)
6 signs you are behind New Work Norms (Forbes 2016) - correct answer ✔✔1) Not going green
2) Offering no work from home
3) Using old tech
4) Strict office hours
5) Bureauc procedures
6) Not having system of mutual feedback (360)
Why Social Norms matter - correct answer ✔✔-Facilitate group survival & community
-Simplify or make behaviors predictable
-Reinforce group roles
-Enforce central values of the group and build identity
-Enforced to help reduce awkward/embarrassing situations
Norm Development - correct answer ✔✔-start through social interaction
-develop over time
-explicit statements by leaders/members (silence is bad)
-Critical events in groups history define groups survival and values
-New groups first set of behaviors establish norms
-Prior tasks & practices encourage norm development
