COMPREHENSIVE STUDY GUIDE WITH
VERIFIED SOLUTIONS
◉What are the generalized schools of human resource
management? Answer: Humanistic and scientific
◉According to the Blake/Mouton leadership grid, what type of
person demonstrates a little concern for results and a high concern
for people? Answer: Accommodating person
◉According to the Blake/Mouton managerial grid, which type of
person shows balanced concern for people and results and tries to
moderate both, and often does not achieve either? Answer: Status
quo/Middle of the road
◉According to the Blake/Mouton managerial grid, what kind of
person demonstrates a high concern for results and low concern for
the people? Answer: Controlling Person
,◉What Act established that employers cannot force employees to
enter into contracts in order to keep their jobs? Answer: The Noris
LaGuardia act of 1932
◉A philosophical shift in labor-management relationships is moving
away from confrontational strategies to Answer: Cooperative
Relationships
◉What is the United States Fire administration goal of fatality
reductions over a ten year period? Answer: A 50% reduction in
fatalities over a ten year period
◉What is the most common activity being performed during
firefighter injuries? Answer: Extinguishing fires and suppression
◉Why did the International Association of fire chiefs launch a web
based program in 2005? Answer: To prevent near misses
◉What is one of the most important reasons for establishing and
maintaining an effective incident command structure? Answer:
Situational awareness
◉What is not a phase of an accident investigation? Answer:
Employee discipline
, ◉What trend was started when The National Fire Protection
Association (NFPA) helped standardize fire fighter training by
publishing the inaugural edition of NFPA 1001, Standard for Fire
Fighter Professional Qualifications, in 1974? Answer: A consensus
standard
◉What is the first step in developing a specific training program that
has not already been implemented? Answer: Assess the need
◉One area of a structured probationary program monthly firefighter
assessment would be: Answer: The progress in learning his or her
district
◉Unless there is a problem with an employee's performance,
scheduled evaluations should be used primarily as an opportunity to
_______ Answer: Discussing future goals and objectives
◉What is one corrective action for a substandard employee
evaluation? Answer: Place the employee in a work improvement
plan for 120 days
◉What is a frame of reference? Answer: An evaluation error when
the firefighter is evaluated based on the officers personal ideals
instead of the job standards.