MO221 Final Exam Study Guide Questions and Answers [2026/2027]
Updated Version | Verified Questions & Detailed Rationales
(GUARANTEED PASS)
What is the main idea of Grant's statement 'Power Doesn't Corrupt. It
Exposes Your Real Self'? - VERIFIED ANSWER - Power reveals character
rather than corrupting it.
What are the risks of assuming power always corrupts? - VERIFIED
ANSWER - It can lead to poor leadership choices and a misunderstanding
of who should lead.
What is Coercive Power? - VERIFIED ANSWER - Coercive Power is using
the threat of punishment to force someone to act.
How can Coercive Power be established? - VERIFIED ANSWER - By
demonstrating a willingness to punish others, using emotional displays to
intimidate, and leveraging organizational roles.
What is an example of Coercive Power in a corporate context? - VERIFIED
ANSWER - Ex-Volkswagen CEO Martin Winterkorn was feared by
employees, contributing to the company's emissions scandal.
,What is Expert Power? - VERIFIED ANSWER - Expert Power is the capacity
to influence others by possessing knowledge or skills they value.
What is required for Expert Power to be effective? - VERIFIED ANSWER -
There must be agreement that the power holder has the requisite
knowledge.
How can a manager establish Expert Power? - VERIFIED ANSWER - By
demonstrating expertise, displaying credentials, and using relevant
language.
What is Referent Power? - VERIFIED ANSWER - Referent Power is the
capacity to influence others through identification with and respect for
the power holder.
How can Referent Power be established? - VERIFIED ANSWER - By
developing relationships, creating community, and demonstrating admired
characteristics like integrity and charisma.
,What is Informational Power? - VERIFIED ANSWER - Informational Power is
the ability to withhold, share, or manipulate valued information.
What is a key characteristic of Informational Power? - VERIFIED ANSWER -
It tends not to build long-term credibility or influence, as the power
diminishes once the information is shared.
What is Relational Power? - VERIFIED ANSWER - Relational Power is
derived from connections and networks with others.
What are influence tactics in organizational politics? - VERIFIED ANSWER -
Behavioral attempts to affect others' thoughts, feelings, and behaviors to
achieve personal or organizational goals.
What is the difference between Big 'L' leadership and little 'l' leadership? -
VERIFIED ANSWER - Big 'L' leadership is formal and visible, while little 'l'
leadership is informal and relational.
What is Shared Leadership? - VERIFIED ANSWER - Shared Leadership is
the idea that leadership is not a role or position, and power should be
delegated to others.
, What is Servant Leadership? - VERIFIED ANSWER - Servant Leadership is
the concept that leaders should serve as coaches to develop their
followers.
What does Path-Goal Leadership emphasize? - VERIFIED ANSWER - Path-
Goal Leadership emphasizes that leadership style should be chosen based
on employee competence and motivation.
What is Implicit Leadership? - VERIFIED ANSWER - Implicit Leadership
refers to the prototypes people have of effective leaders, which can
inflate their influence.
What is Transformational Leadership? - VERIFIED ANSWER -
Transformational Leadership involves leaders serving as change agents
who inspire employees to enact a vision.
How do companies retain great employees and promote consistent
engagement and performance? - VERIFIED ANSWER - 1. Identify values,
stories, and experiences that are unique to the organization
2. Embrace distinctiveness - align company practices with values
Updated Version | Verified Questions & Detailed Rationales
(GUARANTEED PASS)
What is the main idea of Grant's statement 'Power Doesn't Corrupt. It
Exposes Your Real Self'? - VERIFIED ANSWER - Power reveals character
rather than corrupting it.
What are the risks of assuming power always corrupts? - VERIFIED
ANSWER - It can lead to poor leadership choices and a misunderstanding
of who should lead.
What is Coercive Power? - VERIFIED ANSWER - Coercive Power is using
the threat of punishment to force someone to act.
How can Coercive Power be established? - VERIFIED ANSWER - By
demonstrating a willingness to punish others, using emotional displays to
intimidate, and leveraging organizational roles.
What is an example of Coercive Power in a corporate context? - VERIFIED
ANSWER - Ex-Volkswagen CEO Martin Winterkorn was feared by
employees, contributing to the company's emissions scandal.
,What is Expert Power? - VERIFIED ANSWER - Expert Power is the capacity
to influence others by possessing knowledge or skills they value.
What is required for Expert Power to be effective? - VERIFIED ANSWER -
There must be agreement that the power holder has the requisite
knowledge.
How can a manager establish Expert Power? - VERIFIED ANSWER - By
demonstrating expertise, displaying credentials, and using relevant
language.
What is Referent Power? - VERIFIED ANSWER - Referent Power is the
capacity to influence others through identification with and respect for
the power holder.
How can Referent Power be established? - VERIFIED ANSWER - By
developing relationships, creating community, and demonstrating admired
characteristics like integrity and charisma.
,What is Informational Power? - VERIFIED ANSWER - Informational Power is
the ability to withhold, share, or manipulate valued information.
What is a key characteristic of Informational Power? - VERIFIED ANSWER -
It tends not to build long-term credibility or influence, as the power
diminishes once the information is shared.
What is Relational Power? - VERIFIED ANSWER - Relational Power is
derived from connections and networks with others.
What are influence tactics in organizational politics? - VERIFIED ANSWER -
Behavioral attempts to affect others' thoughts, feelings, and behaviors to
achieve personal or organizational goals.
What is the difference between Big 'L' leadership and little 'l' leadership? -
VERIFIED ANSWER - Big 'L' leadership is formal and visible, while little 'l'
leadership is informal and relational.
What is Shared Leadership? - VERIFIED ANSWER - Shared Leadership is
the idea that leadership is not a role or position, and power should be
delegated to others.
, What is Servant Leadership? - VERIFIED ANSWER - Servant Leadership is
the concept that leaders should serve as coaches to develop their
followers.
What does Path-Goal Leadership emphasize? - VERIFIED ANSWER - Path-
Goal Leadership emphasizes that leadership style should be chosen based
on employee competence and motivation.
What is Implicit Leadership? - VERIFIED ANSWER - Implicit Leadership
refers to the prototypes people have of effective leaders, which can
inflate their influence.
What is Transformational Leadership? - VERIFIED ANSWER -
Transformational Leadership involves leaders serving as change agents
who inspire employees to enact a vision.
How do companies retain great employees and promote consistent
engagement and performance? - VERIFIED ANSWER - 1. Identify values,
stories, and experiences that are unique to the organization
2. Embrace distinctiveness - align company practices with values
