PM1501 – INTRODUCTION TO OPERATIONS MANAGEMENT ASSIGNMENT
02 | SECOND SEMESTER 2026 | UNIVERSITY OF SOUTH AFRICA (UNISA)
COMPLETE SOLUTION (PASS GUARANTEE)
Module: OPM1501 – Introduction to Operations Management
Assignment: 02
Semester: Second Semester 2026
Unique Number:
Due Date:
SECTION A: MULTIPLE-CHOICE QUESTIONS
Choose the ONE ANSWER for each question. Each question carries 3
marks. (Total: 30 marks)
Question 1
Which of the following BEST describes operations management?
A. The process of managing an organisation's financial resources to
maximise profit.
B. The design, operation, and improvement of systems that create
and deliver the firm's primary products and services.
C. The recruitment and training of employees to achieve
organisational goals.
D. The formulation of long-term strategic plans by senior
management.
✓ ANSWER : B
Explanation: Operations management is specifically concerned with the
design and management of products, processes, services, and supply
chains. It encompasses the creation and delivery of goods and services,
distinguishing it from financial management, human resources, or
strategic planning.
Question 2
, A restaurant that prepares meals based on individual customer orders is
using which type of production system?
A. Mass production
B. Batch production
C. Job-shop production
D. Continuous flow production
✓ ANSWER : C
Explanation: A job-shop production system produces customised goods or
services based on specific customer orders. A restaurant preparing
individual meals on demand fits this model, as each order may differ in
nature, ingredients, and preparation method.
Question 3
Which of the following is NOT one of the four Vs of operations
management?
A. Volume
B. Variety
C. Visibility
D. Value
✓ ANSWER : D
Explanation: The four Vs of operations are Volume, Variety, Variation in
demand, and Visibility. 'Value' is not one of the four Vs, although it is an
important concept in business strategy and lean management.
Question 4
The concept of 'Just-in-Time' (JIT) inventory management primarily aims
to:
A. Increase warehouse storage capacity.
B. Reduce waste and minimise inventory holding costs by
receiving goods only as they are needed.
C. Ensure that large quantities of raw materials are always available to
avoid stockouts.
D. Automate the production process using advanced robotics.
✓ ANSWER : B
Explanation: JIT is a lean management approach that seeks to reduce
inventory levels and eliminate waste. Goods are received or produced
only when required in the production process, thereby lowering holding
costs and reducing inefficiency.
Question 5
02 | SECOND SEMESTER 2026 | UNIVERSITY OF SOUTH AFRICA (UNISA)
COMPLETE SOLUTION (PASS GUARANTEE)
Module: OPM1501 – Introduction to Operations Management
Assignment: 02
Semester: Second Semester 2026
Unique Number:
Due Date:
SECTION A: MULTIPLE-CHOICE QUESTIONS
Choose the ONE ANSWER for each question. Each question carries 3
marks. (Total: 30 marks)
Question 1
Which of the following BEST describes operations management?
A. The process of managing an organisation's financial resources to
maximise profit.
B. The design, operation, and improvement of systems that create
and deliver the firm's primary products and services.
C. The recruitment and training of employees to achieve
organisational goals.
D. The formulation of long-term strategic plans by senior
management.
✓ ANSWER : B
Explanation: Operations management is specifically concerned with the
design and management of products, processes, services, and supply
chains. It encompasses the creation and delivery of goods and services,
distinguishing it from financial management, human resources, or
strategic planning.
Question 2
, A restaurant that prepares meals based on individual customer orders is
using which type of production system?
A. Mass production
B. Batch production
C. Job-shop production
D. Continuous flow production
✓ ANSWER : C
Explanation: A job-shop production system produces customised goods or
services based on specific customer orders. A restaurant preparing
individual meals on demand fits this model, as each order may differ in
nature, ingredients, and preparation method.
Question 3
Which of the following is NOT one of the four Vs of operations
management?
A. Volume
B. Variety
C. Visibility
D. Value
✓ ANSWER : D
Explanation: The four Vs of operations are Volume, Variety, Variation in
demand, and Visibility. 'Value' is not one of the four Vs, although it is an
important concept in business strategy and lean management.
Question 4
The concept of 'Just-in-Time' (JIT) inventory management primarily aims
to:
A. Increase warehouse storage capacity.
B. Reduce waste and minimise inventory holding costs by
receiving goods only as they are needed.
C. Ensure that large quantities of raw materials are always available to
avoid stockouts.
D. Automate the production process using advanced robotics.
✓ ANSWER : B
Explanation: JIT is a lean management approach that seeks to reduce
inventory levels and eliminate waste. Goods are received or produced
only when required in the production process, thereby lowering holding
costs and reducing inefficiency.
Question 5
