CMN 152V Exam Prep Actual Exam
2026/2027 – Complete Exam-Style Questions
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[SECTION 1: Verbal & Nonverbal Communication — Questions 1-7]
Q1: In the transactional model of communication, which element distinguishes it most
significantly from the linear transmission model?
A. The sender and receiver are distinct, separate roles that never overlap.
B. Communication is viewed as a one-way process where noise only affects the message
encoding.
C. Participants simultaneously send and receive messages, creating a mutual influence on each
other.
D. Feedback is delayed until the entire message has been decoded and analyzed.
Correct Answer: C
Rationale: The transactional model posits that communicators send and receive messages at the
same time, meaning they are simultaneously "senders" and "receivers" engaged in a dynamic
loop. This mutual influence allows participants to co-create the meaning of the interaction in
real-time, unlike the linear model which treats communication as a static, one-way street. Option
A describes the linear model (Action Model), while Option B is incorrect because the
transactional model accounts for immediate feedback and environmental noise. Option D is
incorrect because feedback in the transactional model is immediate and continuous, not delayed.
Q2: During a business meeting, Jordan notices that his colleague, Sarah, leans forward,
maintains direct eye contact, and nods frequently while he is presenting. Which function of
nonverbal communication is Sarah primarily demonstrating?
A. Regulating the flow of interaction
B. Contradicting the verbal message
C. Substituting for the verbal message
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D. Deceiving the receiver through masking
Correct Answer: A
Rationale: Sarah's nonverbal cues (nodding, leaning forward, eye contact) serve a regulatory
function by signaling that she is engaged and encouraging Jordan to continue speaking. This type
of feedback helps manage the turn-taking and rhythm of the conversation without the need for
verbal interruption. While nonverbal cues can contradict (B) or substitute (C) verbal messages, in
this context, they are aligning with the interaction to facilitate its flow. Deception (D) is not
indicated here as the cues suggest active engagement rather than masking true feelings.
Q3: According to Edward Hall’s proxemics theory, which distance zone is most appropriate for a
typical conversation between close friends or family members discussing personal matters?
A. Public distance (12 feet and more)
B. Social distance (4 to 12 feet)
C. Formal distance (8 to 12 feet)
D. Personal distance (1.5 to 4 feet)
Correct Answer: D
Rationale: The personal distance zone, ranging from 1.5 to 4 feet, is the space reserved for
interactions with friends and close associates, allowing for physical touch but still maintaining a
small buffer. This zone facilitates the intimacy required for personal discussions without the
intense sensory input of the intimate distance (0 to 1.5 feet), which is reserved for very close
relationships. Public distance (A) is for speeches, and Social distance (B) is for impersonal
business or casual acquaintances. "Formal distance" (C) is not a standard proxemic classification,
making it an incorrect term in Hall's theory.
Q4: When a speaker uses a "filler" word such as "um," "like," or "uh" repeatedly during a
presentation, which component of paralanguage is negatively impacting the message?
A. Pitch and inflection
B. Vocal fry or creaky voice
C. Vocal fluency and rate
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D. Volume and intensity
Correct Answer: C
Rationale: Vocal fluency refers to the rhythm, flow, and smoothness of speech; excessive use of
fillers disrupts this flow, creating distractions that can reduce the speaker's credibility. While
pitch (A) and volume (D) relate to the tone and loudness of the voice, the specific issue of
unnecessary pauses or hesitations categorized as fillers falls under fluency. Vocal fry (B) is a
specific low-frequency vibration at the end of sentences, distinct from the hesitation markers
described. In professional settings, maintaining fluency is critical for audience retention.
Q5: Which statement best illustrates the concept of "static" versus "dynamic" evaluation in the
context of language and perception?
A. "You are always late because you are an irresponsible person."
B. "I noticed you were late to the last three meetings, which caused a delay in the project."
C. "You never listen to me when I talk about my feelings."
D. "This report is terrible, just like the last one you wrote."
Correct Answer: B
Rationale: Option B demonstrates dynamic evaluation by observing specific, recent behaviors
(late to the last three meetings) rather than making a fixed, unchanging judgment about the
person's character. Static evaluation (illustrated in A, C, and D) implies that a person or situation
never changes, using absolute terms like "always," "never," or "terrible" to freeze the subject in
time. Dynamic evaluation acknowledges that people and behaviors can change and are subject to
specific contexts. This aligns with the principle of linguistic relativity and the need for precise,
indexical language in effective communication.
Q6: Research by Albert Mehrabian suggests that in face-to-face communication involving
feelings and attitudes, the majority of the message is conveyed through nonverbal channels.
What are the three primary components he identified?
A. Words, tone of voice, and written text
B. Eye contact, posture, and gestures
C. Words, tone of voice, and facial expressions