WGU C215 OPERATIONS MANAGEMENT FINAL
Updated Exam 2026 WITH Recent Newest Verified And
Well Analyzed Exam Questions (Actual Exam 2026-
2027) Correct Detailed & Verified ANSWERS (100%
Accurate Solutions) ALREADY GRADED A+||NEWEST
VERSION Of The Exam Guarantee Pass!!
Total Quality Management (TQM) Philosophy -ANSWERS-1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Process Capability Index (Cpk) -ANSWERS-Basic function of Six Sigma. Measures the
process potential and performance of processes. The higher the range of Cpk, the
improved is the ability of the process to complete its necessities.
Six Sigma -ANSWERS-A disciplined, data-driven approach and methodology for
eliminating defects (driving toward six standard deviations between the mean and the
nearest specification limit) in any process - from manufacturing to transactional and
from product to service.
Design Capacity -ANSWERS-The theoretical maximum output of a system in a given
period under ideal conditions.
Location Analysis -ANSWERS-proximity to customers, transportation, source of labor,
community attitude, proximity to suppliers, and many other factors.
The technique for determining location decisions.
,Kanban card -ANSWERS-A card that specifies the exact quantity of product that needs
to be produced.
Tier One Suppliers -ANSWERS-Supplies materials or services directly to the processing
facility.
These are the suppliers that put products in specific containers or packages.
Internal Functions companies
Tier Two Suppliers -ANSWERS-Directly supplies materials or services to a tier-one
supplier in the supply chain.
Suppliers of the specialty materials for the tier one suppliers to be able to produce the
packaging necessary for different products.
Think cardboard, plastic, glass, chemicals.
Tier Three Suppliers -ANSWERS-Directly supplies materials or services to a tier two
supplier in the supply chain.
These are companies that extract raw materials.
Oil, raw chemical materials, wood.
Capacity Requirements Planning (CRP) -ANSWERS-Determines the labor and machine
resources needed to fill the open and planned orders generated by the MRP.
Basically, checking if there is enough work scheduled for operations
Enterprise Resource Planning (ERP) -ANSWERS-Large software programs used for
planning and coordinating all resources throughout the entire enterprise.
Aggregate Plans - IN A BROAD SENSE -ANSWERS-Includes the budgeted levels of
finished products, inventory, backlogs, workforce size, and aggregate production rate
needed to support the marketing plan.
, Marketing Plan, TO, Operating and engineering Plans, TO, Start or revision of the
strategic business plan.
Third-Party Logistics (3PL) -ANSWERS-Businesses used to outsource elements of the
company's distribution and fulfillment services. They typically specialize in integrated
operation, warehousing and transportation services which can be scaled and
customized to customers' needs based on market conditions, such as the demands and
delivery service requirements for their products and materials.
Supply Chain Operations Reference model (SCOR) -ANSWERS-the world's leading
supply chain framework, linking business processes, performance metrics, practices
and people skills into a unified structure. The goals are to increase the speed of system
implementations, support organizational learning goals, and improve inventory turns.
Project Life Cycle Phases -ANSWERS-Conception, Feasibility/Study analysis, Planning,
Execution, Termination
Master Production Schedule (MPS) -ANSWERS-A plan for individual commodities to be
produced in each time period.It is usually linked to manufacturing where the plan
indicates when and how much of each product will be demanded. It gives production,
planning, purchasing, and top management the information needed to plan and control
the manufacturing operation.
Total Quality Management (TQM) -ANSWERS-The meaning of quality as defined by the
customer.
Advertising revenue model -ANSWERS-Provides users with information on services
and products and provides an opportunity for suppliers to advertise
.
Flexible Manufacturing System (FMS) -ANSWERS-A type of automated system that
combines the flexibility of intermittent operations with the efficiency of continuous
operations.
Updated Exam 2026 WITH Recent Newest Verified And
Well Analyzed Exam Questions (Actual Exam 2026-
2027) Correct Detailed & Verified ANSWERS (100%
Accurate Solutions) ALREADY GRADED A+||NEWEST
VERSION Of The Exam Guarantee Pass!!
Total Quality Management (TQM) Philosophy -ANSWERS-1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Process Capability Index (Cpk) -ANSWERS-Basic function of Six Sigma. Measures the
process potential and performance of processes. The higher the range of Cpk, the
improved is the ability of the process to complete its necessities.
Six Sigma -ANSWERS-A disciplined, data-driven approach and methodology for
eliminating defects (driving toward six standard deviations between the mean and the
nearest specification limit) in any process - from manufacturing to transactional and
from product to service.
Design Capacity -ANSWERS-The theoretical maximum output of a system in a given
period under ideal conditions.
Location Analysis -ANSWERS-proximity to customers, transportation, source of labor,
community attitude, proximity to suppliers, and many other factors.
The technique for determining location decisions.
,Kanban card -ANSWERS-A card that specifies the exact quantity of product that needs
to be produced.
Tier One Suppliers -ANSWERS-Supplies materials or services directly to the processing
facility.
These are the suppliers that put products in specific containers or packages.
Internal Functions companies
Tier Two Suppliers -ANSWERS-Directly supplies materials or services to a tier-one
supplier in the supply chain.
Suppliers of the specialty materials for the tier one suppliers to be able to produce the
packaging necessary for different products.
Think cardboard, plastic, glass, chemicals.
Tier Three Suppliers -ANSWERS-Directly supplies materials or services to a tier two
supplier in the supply chain.
These are companies that extract raw materials.
Oil, raw chemical materials, wood.
Capacity Requirements Planning (CRP) -ANSWERS-Determines the labor and machine
resources needed to fill the open and planned orders generated by the MRP.
Basically, checking if there is enough work scheduled for operations
Enterprise Resource Planning (ERP) -ANSWERS-Large software programs used for
planning and coordinating all resources throughout the entire enterprise.
Aggregate Plans - IN A BROAD SENSE -ANSWERS-Includes the budgeted levels of
finished products, inventory, backlogs, workforce size, and aggregate production rate
needed to support the marketing plan.
, Marketing Plan, TO, Operating and engineering Plans, TO, Start or revision of the
strategic business plan.
Third-Party Logistics (3PL) -ANSWERS-Businesses used to outsource elements of the
company's distribution and fulfillment services. They typically specialize in integrated
operation, warehousing and transportation services which can be scaled and
customized to customers' needs based on market conditions, such as the demands and
delivery service requirements for their products and materials.
Supply Chain Operations Reference model (SCOR) -ANSWERS-the world's leading
supply chain framework, linking business processes, performance metrics, practices
and people skills into a unified structure. The goals are to increase the speed of system
implementations, support organizational learning goals, and improve inventory turns.
Project Life Cycle Phases -ANSWERS-Conception, Feasibility/Study analysis, Planning,
Execution, Termination
Master Production Schedule (MPS) -ANSWERS-A plan for individual commodities to be
produced in each time period.It is usually linked to manufacturing where the plan
indicates when and how much of each product will be demanded. It gives production,
planning, purchasing, and top management the information needed to plan and control
the manufacturing operation.
Total Quality Management (TQM) -ANSWERS-The meaning of quality as defined by the
customer.
Advertising revenue model -ANSWERS-Provides users with information on services
and products and provides an opportunity for suppliers to advertise
.
Flexible Manufacturing System (FMS) -ANSWERS-A type of automated system that
combines the flexibility of intermittent operations with the efficiency of continuous
operations.
