HCQM EXAM 2026 ACTUAL SCRIPT
PROVIDING ACCURATE ANSWERS
GRADED A+
◉A PI team role responsible for maintaining the records of a teams
work during meetings and records documentation is? Answer: team
recorder or scribe
◉What performance measure focuses on a process that leads to a
certain outcome? Answer: process measure
◉What is an example of a reviewable sentinel event? Answer:
incidence of an infant abduction
◉What is a statement that describes the standards governing the
operation of an organization and its relationship with customers,
suppliers, and employees? Answer: values statement
◉What is a description of the best way a process should function?
Answer: team vision
, ◉What statement describes what an organization or PI initiative
will look like in the future? Answer: vision statement
◉What performance measure indicates the result of the
performance or non-performance of a function or process? Answer:
outcome measure
◉What is the name of a PI team that involves staff from more than
one department? Answer: cross-sectional team
◉What team member is responsible for championing the
effectiveness of PI activities in meeting a customers needs? Answer:
team leader
◉When a PI team first meets and discusses participation,
communication methods, and plans for decision making. What is
this an example of? Answer: ground rules
◉What type if PI team constructs "quick fixes"? Answer: blitz team
◉What is a statement of goals and purpose of a PI initiative ?
Answer: team mission
PROVIDING ACCURATE ANSWERS
GRADED A+
◉A PI team role responsible for maintaining the records of a teams
work during meetings and records documentation is? Answer: team
recorder or scribe
◉What performance measure focuses on a process that leads to a
certain outcome? Answer: process measure
◉What is an example of a reviewable sentinel event? Answer:
incidence of an infant abduction
◉What is a statement that describes the standards governing the
operation of an organization and its relationship with customers,
suppliers, and employees? Answer: values statement
◉What is a description of the best way a process should function?
Answer: team vision
, ◉What statement describes what an organization or PI initiative
will look like in the future? Answer: vision statement
◉What performance measure indicates the result of the
performance or non-performance of a function or process? Answer:
outcome measure
◉What is the name of a PI team that involves staff from more than
one department? Answer: cross-sectional team
◉What team member is responsible for championing the
effectiveness of PI activities in meeting a customers needs? Answer:
team leader
◉When a PI team first meets and discusses participation,
communication methods, and plans for decision making. What is
this an example of? Answer: ground rules
◉What type if PI team constructs "quick fixes"? Answer: blitz team
◉What is a statement of goals and purpose of a PI initiative ?
Answer: team mission
