1
, Test Bank j u j u HUMAN RESOURCES MANAGEMENT j u ju
IN CANADA ju
TEST BANK BY DESSLER G., COLEN
ju j u j u j u j u j u
MULTIPLE j u CHOICE. Choose j u the j u one j u alternative j u that j u best j u completes j u the
j u statement j u or j u answers j u the juquestion.
1) Human j u j u resources j u j u management j u j u refers j u j u to: 1) ju
A) all j u j u managerial j u j u activities.
B) concepts j u and j u techniques j u used j u in
j u leading j u people j u at j u work.
C) concepts j u and j u techniques j u for
j u organizing j u work ju activities.
D) management j u techniques j u for j u controlling
j u people j u at ju work.
E) the j u management j u of j u people j u in
j u organizations.
2) The knowledge, j u education, j u training, j
j u u skills, j u and j u expertise j u of 2) ju
j u a j u firmʹs j u workers juis j u known j u as:
A) physical j u j u capital.
B) managementʹs j u j u philosophy.
C) production j u j u capital.
D) human j u j u capital.
E) cultural j u j u diversity.
3) Human j u resources j u practices j u that j u support 3) ju
j u strategy j uinclude:
A) performance j u j u management.
B) rewards j u j u practices.
C) staffing j u practices.
D) policies j u and j u j u procedures.
E) production j u j u scheduling.
4) A ju company j u utilizes j u a j u system j u to j u measure j u the j u impact j u of j u Human 4) ju
j u Resources j u which jubalances j u measures j u relating j u to j u financial j u results,
j u customers, j u internal j u business j u processes juand j u human j u capital
j u management. j u This j u system j u is j u knows j u as j u the:
A) HRIS.
B) Human j u j u Capital j u j u Index.
C) balanced j u j u strategy.
D) balanced j u j u scorecard.
E) none j u of j u the j u above.
5) You j u have j u been j u tasked j u with j u building j u employee j u engagement j u at j u the E) empl
j u firm j u you j u work j u for. j u Strategic j u human j u resources j u initiatives j u you
oyee
j u would j u consider j u implementing j u include:
j u
A) employee j u j u recognition j u j u programs. j u rel
B) employee j u j u recognition j u j u programs j u j u and j u j u management j u j u development j u ation
j u programs.
sju
j u acti
C) job j u design j u indicators.
D) diversity j u programs. vity.
2
,5) ju
6) HR j department j u staff j u members j u are j u traditionally
u j uinvolved j u in B) i
j u key j u operational j uresponsibilities. j u Which of j u the j u following j u is n
jut
j u an j u operational j u responsibility?
A) setting j u goals j u and j u objectives e
3
, rpreting j u human j u right j u laws 6) ju
C) collecting j u metrics
D) analyzing j u metrics
E) interpreting j u health j u and j u safety
j u legislation
4
, Test Bank j u j u HUMAN RESOURCES MANAGEMENT j u ju
IN CANADA ju
TEST BANK BY DESSLER G., COLEN
ju j u j u j u j u j u
MULTIPLE j u CHOICE. Choose j u the j u one j u alternative j u that j u best j u completes j u the
j u statement j u or j u answers j u the juquestion.
1) Human j u j u resources j u j u management j u j u refers j u j u to: 1) ju
A) all j u j u managerial j u j u activities.
B) concepts j u and j u techniques j u used j u in
j u leading j u people j u at j u work.
C) concepts j u and j u techniques j u for
j u organizing j u work ju activities.
D) management j u techniques j u for j u controlling
j u people j u at ju work.
E) the j u management j u of j u people j u in
j u organizations.
2) The knowledge, j u education, j u training, j
j u u skills, j u and j u expertise j u of 2) ju
j u a j u firmʹs j u workers juis j u known j u as:
A) physical j u j u capital.
B) managementʹs j u j u philosophy.
C) production j u j u capital.
D) human j u j u capital.
E) cultural j u j u diversity.
3) Human j u resources j u practices j u that j u support 3) ju
j u strategy j uinclude:
A) performance j u j u management.
B) rewards j u j u practices.
C) staffing j u practices.
D) policies j u and j u j u procedures.
E) production j u j u scheduling.
4) A ju company j u utilizes j u a j u system j u to j u measure j u the j u impact j u of j u Human 4) ju
j u Resources j u which jubalances j u measures j u relating j u to j u financial j u results,
j u customers, j u internal j u business j u processes juand j u human j u capital
j u management. j u This j u system j u is j u knows j u as j u the:
A) HRIS.
B) Human j u j u Capital j u j u Index.
C) balanced j u j u strategy.
D) balanced j u j u scorecard.
E) none j u of j u the j u above.
5) You j u have j u been j u tasked j u with j u building j u employee j u engagement j u at j u the E) empl
j u firm j u you j u work j u for. j u Strategic j u human j u resources j u initiatives j u you
oyee
j u would j u consider j u implementing j u include:
j u
A) employee j u j u recognition j u j u programs. j u rel
B) employee j u j u recognition j u j u programs j u j u and j u j u management j u j u development j u ation
j u programs.
sju
j u acti
C) job j u design j u indicators.
D) diversity j u programs. vity.
2
,5) ju
6) HR j department j u staff j u members j u are j u traditionally
u j uinvolved j u in B) i
j u key j u operational j uresponsibilities. j u Which of j u the j u following j u is n
jut
j u an j u operational j u responsibility?
A) setting j u goals j u and j u objectives e
3
, rpreting j u human j u right j u laws 6) ju
C) collecting j u metrics
D) analyzing j u metrics
E) interpreting j u health j u and j u safety
j u legislation
4
