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Adverse Impact ✔Correct Answer-Possible result of selection or employment practices in
which members of one group or class are much more negatively affected by practices than
members of another group or class.
affirmative action ✔Correct Answer-a policy that establishes an obligation for federal
employers or federal contractors to take positive steps to ensure that members of a protected
group or class receive treatment that will help overcome past discriminatory practices.
ADA ✔Correct Answer-Requires commercial operations to provide facilities for customers
with disabilities
Bona Fide Occupational Qualifications ✔Correct Answer-employers are allowed to legally
discriminate during selection and promotion
Business necessity ✔Correct Answer-discrimination allowed for a legal reason for choosing
one employee over another.
disparate impact ✔Correct Answer-occurs when employers does not intentionally
discriminate yet does something that gives one group an advantage over another
disparate treatment ✔Correct Answer-employer treats one indvididual different from others
because of race, sex, color, religion, other personal characteristics
employment at will ✔Correct Answer-employer may terminate employee with or without
notice at any time for any reason
EEOC ✔Correct Answer-responsible for enforcing nondiscrimination acts laws in US
Family Medical leave act ✔Correct Answer-requires employers with fifty or more employees
to provide twelve weeks of unpaid leave for employers after the birth or adoption of a child, to
care for ill kid, spouse, parent or own self
four fifths rule ✔Correct Answer-selection or promotion of any racial, ethnic, or sex group
must occur at a rate of at least eighty percent of the rate of a group with the highest selection
rate
just cause ✔Correct Answer-policy that focuses on fair and equal treatment and progressive
disapline
, reasonable discrimination ✔Correct Answer-defines the workplace changes that must be
made to satisfy the requirements of the act. Include widening work aisles, lowering counter
tops, and installing ramps
reverse discrimination ✔Correct Answer-discrimination against a member of a majority group
in favor of a minority solely on the basis of race, color, religion, sex and age.
alternative employees ✔Correct Answer-part time or temporary workers. often do not have
regularly scheduled shifts
critical incidents ✔Correct Answer-job analysis technique based on capturing and recording
actual events that occur at work form an accurate picture of jobs actual requirements. Useful in
describing how services should be performed.
fixed labor expense ✔Correct Answer-labor costs associated with the minimum number of
employees required to operate the buisness
Hawthorne Effect ✔Correct Answer-management theory describing the positive effect that
"paying attention" to employees has on workplace productivity
Heisnberg effect ✔Correct Answer-management theory stating that people being interviewed
are likely to subconsciously give answers they think interviewers want to hear
Job analysis ✔Correct Answer-process of determining the tasks, behaviors, and characteristics
essential to a job
job description ✔Correct Answer-a written summary of the duties, responsibilities working
conditions and activities of a specific job
job design ✔Correct Answer-process of defining how a job will be done
job enlargement ✔Correct Answer-process of broadening the components of a job by adding
similar tasks or responsibilities to the job. a way to make jobs more interesting. also called
horizontal job expansion
job rotation ✔Correct Answer-process of moving employees from one job to another or
changing employees responsibilities in order to enhance job interest or cross train
job simplification ✔Correct Answer-process of breaking down jobs into their smallest
components to assess how work is done. Also called time and motion analysis
job specifications ✔Correct Answer-a written descriptions of personal qualities required to
perform a job