exam, ati proctored, delegation, prioritization, qsen,
tjc, change theory, conflict management, ethics, rua,
2025-2026
Which factor has most recently intensified the nursing shortage?
A. Increased nursing school funding
B. COVID-19–related resignations
C. Decreased patient demand
D. Reduced aging population
Answer: B
Rationale: While multiple factors contribute, recent large-scale resignations during the
COVID-19 pandemic have significantly worsened the shortage by rapidly reducing the active
workforce.
Which phase of employee indoctrination focuses on teaching job-specific duties?
A. Induction
B. Orientation
C. Socialization
D. Recruitment
Answer: B
Rationale: Orientation is role-specific, whereas induction focuses broadly on organizational
policies and procedures.
A nurse in the first 10 years of practice is in which career stage?
A. Momentum
B. Harvest
C. Promise
D. Mastery
Answer: C
Rationale: The promise stage emphasizes learning, skill-building, and exploring career
directions early in one’s professional life.
,What is the primary long-term solution to staffing shortages?
A. Recruitment
B. Overtime
C. Retention
D. Downsizing
Answer: C
Rationale: Retention stabilizes the workforce and reduces costly turnover, making it more
effective than constant recruitment.
Which type of interview tends to have the highest interrater reliability?
A. Informal interviews
B. Panel interviews without structure
C. Structured interviews
D. Group interviews
Answer: C
Rationale: Structured interviews standardize questions and evaluation criteria, improving
consistency between interviewers.
What is the effect of negative information early in an interview?
A. It is ignored
B. It has minimal impact
C. It is outweighed by later positives
D. It has a strong negative influence
Answer: D
Rationale: Negative information—especially early—creates bias and disproportionately
influences interviewer judgment.
Which is an example of an illegal interview question?
A. Work experience
B. Availability
C. Religion
D. Certifications
Answer: C
Rationale: Questions about religion (and other protected characteristics) violate equal
employment laws.
,Which staffing model provides greater flexibility for individual staff?
A. Centralized
B. Decentralized
C. Automated
D. Contract-based
Answer: B
Rationale: Decentralized staffing allows managers and staff more direct control and
flexibility.
Which conflict resolution style is considered “win-win”?
A. Avoiding
B. Competing
C. Collaborating
D. Smoothing
Answer: C
Rationale: Collaboration seeks a mutually beneficial solution that satisfies all parties.
At which stage does conflict become emotional?
A. Latent
B. Perceived
C. Felt
D. Manifest
Answer: C
Rationale: Felt conflict involves emotional responses like anger or fear, distinguishing it from
purely cognitive awareness.
Which leadership style encourages group participation in decision-making?
A. Autocratic
B. Democratic
C. Laissez-faire
D. Authoritarian
Answer: B
Rationale: Democratic leaders actively involve team members, promoting engagement and
shared decision-making.
, What is the first step in the traditional problem-solving process?
A. Evaluate outcomes
B. Identify the problem
C. Implement solutions
D. Compare alternatives
Answer: B
Rationale: Accurate problem identification is essential before analyzing causes or selecting
solutions.
What does the “S” in SMART goals stand for?
A. Simple
B. Strategic
C. Specific
D. Sustainable
Answer: C
Rationale: Goals must be clearly defined (specific) to be measurable and achievable.
Which generation includes individuals born between 1980 and the mid-1990s?
A. Generation X
B. Baby Boomers
C. Generation Y
D. Generation Z
Answer: C
Rationale: Generation Y (Millennials) falls within that time frame.
Which discipline step comes immediately before dismissal?
A. Written warning
B. Verbal warning
C. Suspension
D. Counseling
Answer: C
Rationale: Progressive discipline typically escalates to suspension before termination.
Which describes a lateral transfer?
A. Promotion to higher position